No Images? Open in Browser

May 9, 2018



Today's Top Stories



Industry News | Comfort & Ambience | Entertainment & Connectivity | Catering & Services


[PHOTOS] WestJet Unveils Its PriestmanGoode-Designed Dreamliner Interior

WestJet has unveiled its Boeing 787-9 interior, which features the airline’s first-ever business-class cabin. The Calgary-based carrier has firm orders for 10 Dreamliners and options for another 10, with the first scheduled for delivery in early 2019. Designed by PriestmanGoode, the interior will come in a three-class layout, including a business class with lie-flat seats, a premium economy section with a social area and economy-class seats with seatback in-flight entertainment and charging ports. WestJet said the cabin interior’s color palette is inspired by Canadian themes with tones including “alpine lake blue” and aurora‑inspired shades.

Aircraft Interiors International | Related WestJet's new boss has international ambitions – CBC



[VIDEO] Witness the Journey of the 2018 Crystal Cabin Award

This year’s official Crystal Cabin Award video, produced by APEX Media, takes viewers behind the scenes of the 3-D printing process used by Germany-based additive manufacturing company FIT AG – which already uses the technology to manufacture aircraft parts – to create the award trophies. Several APEX members saw success this year, with Bluebox Aviation winning the first-ever Inflight Entertainment and Connectivity award presented by APEX CEO Joe Leader.

APEX Media | Related And the 2018 Crystal Cabin Award Winners Are… – APEX Media



Airlines Will Launch a Payments System to Dodge Credit Card Fees

Deutsche Bank has partnered with IATA to launch a new electronic real-time payment system for airline tickets, with the aim of saving billions of dollars in transaction fees. The web-based ticket sales system is scheduled to be rolled out across Europe by the end of the year. "We believe that competition in payment and distribution systems is a basic factor for decreasing costs while improving customer experience," Lufthansa said. According to IATA’s figures, payment processing fees from credit card companies, which usually amount to between one and three percent, cost the airline industry around $8 billion a year.

DW | Related Japan airline ANA aims to build digital payments business – The Financial Times



United in Talks With Boeing and Airbus Over Wide-Body Purchase

United Airlines is in talks with Airbus and Boeing over the possible purchase of wide-body, long-haul aircraft to replace its fleet of 50 Boeing 767s. Citing anonymous sources, Reuters reports that Airbus is expected to offer its A330neo to United, while Boeing will offer its 787 Dreamliner, each competing for a deal potentially worth $14 billion at list prices. All three companies declined to comment on the talks.

Reuters | Related Hawaiian Airlines Confirms Its Boeing Dreamliner Plans – The Motley Fool



Embraer X Unveils Uber Elevate VTOL Concept

Embraer’s Embraer X subsidiary unveiled its first Vertical Take-Off and Landing (VTOL) aircraft concept during Uber Elevate 2018 in Los Angeles. Embraer X is collaborating with Uber and other companies to explore opportunities within the Uber Elevate ecosystem. “Through Embraer X we will drive disruptive innovation and accelerate the creation of new businesses with the potential for exponential growth,” said Paulo Cesar de Souza e Silva, president and CEO of Embraer. “Urban mobility is ripe for transformation and we are committed to having a major role in this key market.”

Arabian Aerospace | Related Uber doubles down on partnership with NASA for flying taxi service – Engadget



Turkish Technic and Havelsan Will Form an IFE JV

Turkish Technic and Havelsan announced they intend to form a joint venture company that will produce in-flight entertainment and connectivity systems. The JV is aiming to provide linefit IFE systems as an approved supplier for Turkish Airlines’ new-generation aircraft that are scheduled for delivery between 2022 and 2023. “We are pleased to operate in the in-flight entertainment market through our joint venture company to be established with Havelsan. I believe that this step will create many opportunities for both parties,” said Ahmet Karaman, CEO of Turkish Technic.

Inflight Online | Related VIDEO: How Inmarsat’s EAN Will Deliver Super-Fast Connectivity Over Europe – APEX Media



EASA Certifies Pitch’s New Slimline Seat

The European Aviation Safety Agency (EASA) has certified Pitch Aircraft Seating’s slimline seat to the 16g standard. The certification means the PF3000 seat can be installed in high-density configurations on single-aisle Boeing and Airbus aircraft. The seat has a fixed recline backrest with fewer parts than a standard reclining seat and each triple-seat arrangement weighs less than 55 pounds.

FlightGlobal | Related Pitch evolves slimlines, both with new features and a 27″ option – Runway Girl Network





Toronto Pearson's answer to Maho Beach. Captured by @avop_photography (via Instagram).

Use #APEXPOTD for the chance to be featured in the APEX Daily Experience newsletter!


> Tweet of the Day

Facial recognition, iris scans, fingerprints, RFID chips... Will seamless #travel ever be achievable? This #UPBlog explores how #biometrics are paving the way for a more convenient future: #PaxEx #avgeek

Panasonic Avionics @PanasonicAero


Association News

LATAM Airlines President Claudia Sender Joins APEX EXPO Keynote Speaker Lineup

APEX EXPO’s impressive roster of keynote speakers continues to grow with the addition of Claudia Sender, president of LATAM Airlines Brazil. LATAM was rated the sole APEX Five-Star Global Airline in South America for 2018. Ms. Sender will provide unique and invaluable regional knowledge and experience for those attending the Monday morning sessions at APEX EXPO in Boston, Massachusetts 24-27 September. Ms. Sender joins American Airlines CEO Doug Parker, Aer Lingus CEO Stephen Kavanagh, Aeroméxico CEO Andres Conesa, and Air Canada CEO Calin Rovinescu. Stay tuned for registration details.


> Quote of the Day


"Few ideas work on the first try. Iteration is key to innovation."

Sebastian Thrun


Until tomorrow



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


Connect with APEX


You have received this email because you are subscribed to this newsletter from

Change email frequency | Unsubscribe

Airline Passenger Experience Association (APEX) | 355 Lexington Avenue, 15th Floor | New York | NY | 10017

©Airline Passenger Experience Association (APEX) 2019. All rights reserved.