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May 16, 2018



Today's Top Stories



Industry News | Comfort & Ambience | Entertainment & Connectivity | Catering & Services


Global Eagle Works With Telesat on LEO Constellation

Global Eagle announced it will help Telesat develop and test a low-Earth orbit (LEO) satellite constellation. Using Telesat’s recently launched Phase 1 LEO satellite, both companies will test connectivity for aviation and maritime users, as well as test Global Eagle’s newly developed Ka-band antenna. Global Eagle will also help design user terminals, services and marketing plans for the constellation. “[Telesat’s] collaboration with Global Eagle is further confirmation that the innovative design of Telesat’s LEO system offers many advantages to aeronautical and maritime markets,” Telesat CEO Daniel Goldberg said.

Space News | Related [VIDEO] Global Eagle Broadens Its Appeal With Airconnect Go Wireless IFE – APEX Media



Air France-KLM, Virgin Atlantic and Delta Finalize Transatlantic JV Terms

Air France-KLM, Virgin Atlantic and Delta Air Lines say they have signed “definitive agreements” for their transatlantic joint venture (JV). In July 2017, the trio announced plans for Air France-KLM to acquire 31% of Virgin Atlantic and for Delta to acquire 10% of Air France-KLM. Yesterday, the three airlines said they had finalized the terms of the deal and will put it forward for regulatory approval.

Air Transport World | Related Protectionism may impede Delta’s expansion plans – The Economist



China to Ease Restrictions on Long-Haul Routes

The Civil Aviation Administration of China is relaxing restrictions that require long-haul routes to and from the country to be operated by no more than one Chinese carrier. The original policy was enacted in 2009 to limit competition among China’s state-owned airlines, particularly on routes with lower demand. New regulations will come into force on October 1 and will see a lifting of restrictions on routes to and from Australia, Thailand and the US. The eased restrictions will enable carriers such as China Eastern Airlines and China Southern Airlines to develop their long-haul networks from the upcoming Daxing Airport in Beijing.

Business Traveller | Related Chinese aviation takes off – The Economist



SAS Launches Viasat Connectivity on Short-Haul Fleet

Correction: Yesterday’s newsletter misstated the speed of Viasat’s connectivity service as 1 Mbps; it is 12 Mbps.




Twelve South Launches Adapter to Connect Apple’s AirPods to IFE Systems

Twelve South has developed an adapter to allow users of Apple’s AirPods to connect their wireless earphones to in-flight entertainment systems. AirFly has about an eight-hour battery life, features a slim white design and includes a 3.5 mm cable that can connect to in-seat headphone jacks, while using Bluetooth to tether to AirPods. Engadget tested AirFly on a transcontinental flight and didn’t report any audio issues with the product.

Engadget | Related SoundChip’s SoundPort Provides Seamless Segue Between Analog and Digital Audio – APEX Media



Emirates Prepares for Ramadan Service

Emirates will start its Ramadan in-flight service tomorrow, which will offer specially crafted iftar meal boxes and relevant in-flight entertainment programming. The meal boxes are designed by local homeware specialists Silsal Design House, and include a couscous salad with grilled chicken or moudardara with roasted chicken, sandwiches and choice of fatayer. Emirates uses a unique tool to calculate the correct timings for imsak (the time to commence fasting) and iftar while in-flight via an aircraft’s longitude, latitude and altitude.

Gulf News | Related Emirates and Formula 1 renew Global Partnership – Arabian Aerospace



Restroom Redesign: Aircraft Lavatory Concepts That Aim to Reduce the Queue

JAMCO, the sole lavatory supplier for Boeing’s wide-body aircraft, has come up with a way to reduce long lavatory queues. While its new Lav-Com concept consists of a centralized sink and mirror space alongside multiple sink-less lavatories, Zodiac Aerospace’s Durinal design replaces one of the regular 60-by-30-inch lavatories in economy class with two smaller closed door urinals to accommodate the male “quick visit.”

APEX Media | Related Target Market: FUCAM Aircraft Cabin of the Future Aims to Please Japanese Pax – APEX Media



Eurowings Plans to Launch a Digital Company This Year

Eurowings says it will launch its own digital company by the end of this year. Eurowings Digital will combine the airline’s customer-centric digital products, including its website and app, under one roof to develop into a travel platform offering personalized services. “Anyone who registers on our website, which they can use to customize hotel bookings, hire cars, [order] event tickets and much more besides, will be happy to return,” said Oliver Wagner, Eurowings’ chief commercial officer.

Breaking Travel News | Related Lufthansa Aims to Become “Most Digital Aviation Group” – APEX Media





Air Canada Boeing 737 Max 8 over British Columbia's coastline. Captured by @brianlosito (via Instagram).

Use #APEXPOTD for the chance to be featured in the APEX Daily Experience newsletter!


> Tweet of the Day

We wish you a blessed #Ramadan. #OmanAir

Oman Air @omanair


Association News

Money Talks: Will Digital Services Mean Payday for Airlines?

Airfare isn’t the only way to turn a profit in the age of digital services. Down-to-the-moment targeted ancillary offerings and a brand’s socio-political stance can do wonders for customer retention and recruitment, too. From buyer profiles and augmented reality retail to lifestyle loyalty programs and cryptocurrency payments, the June/July issue of APEX Experience is made of money.


Financial Times PaxEx Report & Discount Code for Aviation Festival London

APEX CEO Joe Leader was quoted last week in the Financial Times regarding how airlines aim to use big data to boost profits. Click here if you would like to receive the full PaxEx report cited in the article, courtesy our friends at Aviation Festival. Additionally, APEX members have been extended a 15% discount to attend Aviation Festival London 5-7 September. Click here to register at the discounted rate. Rates are already applied – no discount code is needed at checkout.


> Quote of the Day


"I've always been fascinated by everything with wings."

Dolly Parton


Until tomorrow



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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