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August 7, 2018



Today's Top Stories



Industry News | Comfort & Ambience | Entertainment & Connectivity | Catering & Services


Inmarsat Annual IFC Survey Shows Continued IFC Demand

Inmarsat’s fourth annual global Inflight Connectivity Survey revealed that 67% of respondents would be more likely to rebook with an airline if it had a high-quality in-flight Wi-Fi offering. The quality of the service appears to be a deal breaker for many, with 54% saying they would rather have no Wi-Fi at all than a poor-quality service. According to Inmarsat, in-flight Wi-Fi was ranked as the fourth most important factor that passengers consider when choosing an airline, coming after airline reputation, free checked baggage and extra legroom.

APEX Media | Related LSE Predicts Connected Aircraft Will Save Aviation Industry $14.9 Billion Annually – APEX Media



Saudi Arabia Cancels All Flights to Canada Amid Growing Diplomatic Dispute

Saudi Arabian Airlines will suspend flights to and from Toronto starting next week. The decision by Saudi Arabia comes amid an escalating diplomatic row between the two countries after Canada called for the release of imprisoned women’s rights activists in the kingdom. The spat began after the Canadian Foreign Ministry expressed concern over the arrest of the activists through a series of tweets. In addition to suspending Saudia’s four weekly flights between Jeddah and Toronto, the Saudi government said it has “put on hold all new business and investment transactions with Canada while retaining its right to take further action.”

CNN | Related Freeland defends Canada's stance on Saudi Arabia amid sanctions – CBC News



Suite Deal: Some Norwegian Passengers Could Get More Than They Bargained For

Norwegian Air is operating one of its daily London Gatwick–New York JFK routes using a leased Airbus A380 until August 23. Customers who booked a premium fare could get a substantial upgrade from the standard amenities offered by the low-cost carrier to one of the 60 lie-flat beds in the business-class cabin, or even one of the 12 first-class private suites. Norwegian entered a “wet-lease” contract with Hi Fly to operate the A380, which was previously owned by Singapore Airlines.

Quartzy | Related HiFly to show off A380 at Farnborough – FlightGlobal



ATR Delivers Five Turboprops to Iran Air Before US Sanctions Take Effect

ATR confirmed it delivered five ATR 72-600 turboprop aircraft to Iran Air, before the US reimposed sanctions on Iran today. The state-owned carrier has now received 13 turboprops from its order of 20 aircraft from the Toulouse-based manufacturer. “The next step will consist in working on getting an appropriate authorization from the US administration to ensure a reasonable level of maintenance,” ATR said in a statement. Asghar Fakhrieh-Kashan, an advisor to Iran’s transport minister, said, “The delivery of these five aircraft is a sign of Europe’s commitment to the nuclear accord.”  

Reuters | Related Iran sanctions: Trump warns trading partners – BBC News



Facial Recognition Technology Comes to San Jose Airport

US Customs and Border Protection has worked in partnership with Mineta San Jose International Airport to implement facial recognition technology to process international arrivals. As part of the biometric exit mandate, the airport is also planning to implement biometric scanners at seven gates for departing travelers this fall. Both parties expect the new technology will increase efficiency at Mineta San Jose International Airport, which has seen international arrivals grow from 199,900 in 2015 to 438,800 in 2017.

Air Transport World | Related APEX TECH January 2018: Takeaways From Day Two – APEX Media



Taking Off: Munich Airport Hosts Freestyle Mountain Biking Event

Travelers at Munich Airport may notice more than just airplanes taking off over the next couple of weeks. For the second year running, the airport is hosting Bike and Style, a 17-day event where mountain bikers from around the world compete in freestyle shows and high jump contests. The competition is taking place until August 18 at the Munich Airport Center, located between terminals 1 and 2, and audience members can sign up for free test rides of the latest electric mountain bikes before checking in and catching a flight.

Passenger Terminal Today | Related Airports Vie for Millennial Vote of Confidence – APEX Media



Analysts Say Jet Airways Has 60 Days of Cash Left

Jet Airways only has enough cash to keep operating for the next 60 days, according to some analysts. The Indian carrier’s financial troubles have intensified partly because of rising jet fuel prices and the weakening of the Indian rupee. According to the Times of India, it has reached out to banks to try to secure financing. As part of a series of cost-cutting measures, Jet Airways had asked its workers to take pay cuts of around 25%, before abandoning the proposal because of strong opposition from pilots and engineers. However, the airline rejected reports that it was struggling, describing them as originating from “vested interests, who are making deliberate attempts to undermine Jet Airways.”

The Times of India | Related Can’t fly beyond 60 days, Jet Airways tells staff – The Economic Times





Waving goodbye. Captured by @flyingfortress1935 (via Instagram).

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Association News

Reserve Your Hotel Room for APEX EXPO!

Are you attending APEX EXPO but missed out on the official hotel block? APEX has secured additional hotel accommodation for attendees registered for the event. Book your room with APEX to enjoy negotiated rates and receive staff assistance regarding reservations, rates and cancellations. Deadline for negotiated rates ends 31 August.


> Quote of the Day


"During the work, you have to be sure that you haven't left any holes, that you've captured everything, because afterwards it will be too late."

Henri Cartier-Bresson


Until tomorrow



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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