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August 13, 2018



Today's Top Stories



Industry News | Comfort & Ambience | Entertainment & Connectivity | Catering & Services


FBI Locates Human Remains and Flight Data Recorder From Stolen Turboprop

The FBI has located human remains in the wreckage of the Horizon Air Bombardier Q400 that crashed on Friday after an airport worker stole the empty aircraft and took off from Seattle–Tacoma International Airport. Authorities said Richard Russell, 29, flew the aircraft for about an hour with military jets chasing him, before crashing the 76-seat turboprop on a heavily forested island. According to the FBI, the flight data recorder and components of the cockpit voice recorder were recovered and are with the National Transportation Safety Board. The FBI said it does not consider the incident terror-related.

CNN | Related Stolen Horizon Air plane "a serious breach," raises questions about airport security – Intelligent Aerospace



American Airlines Selects Viasat Ka-Band IFC for 100 New Airbus A321neos

American Airlines will equip 100 new Airbus A321neos with Viasat’s in-flight Ka-band satellite connectivity and entertainment. The airline’s technical operations team is currently installing the Ka-band hardware on its existing A321s and Boeing 737-800s, replacing Gogo’s air-to-ground connectivity. Delivery of the new A321neos is expected to begin in early 2019, and Viasat will also provide logistics support and network monitoring for its connectivity systems on the fleet.

Runway Girl Network | Related SAS Launches Viasat Connectivity on Short-Haul Fleet – APEX Media



Shenzhen Airlines Outfits Boeing 737 MAXs With Recaro Seats

Shenzhen Airlines has unveiled its Boeing 737 MAX cabin interior after receiving its first of 37 narrow-body aircraft. The carrier has ordered more than 300 Recaro CL5710 business-class seats and 5,500 BL3530 economy-class seats for the new fleet. It’s the first Chinese airline to equip the its aircraft with the CL5710 seats, which feature lumbar support, an extendable leg rest and various predefined electronically adjustable seating positions. The BL3530, meanwhile, features storage and shelving space for tablets, smartphones or e-readers.

Inflight Online | Related VIDEO: China Southern and Peach Aviation Place Orders for Recaro Seats – APEX Media



Gogo to Stop Subsidizing In-Flight Wi-Fi Installations

Gogo’s decision to revamp its business model to remove subsidies for installing hardware could lead to some airlines slowing down their Wi-Fi rollout rate and increasing how much they charge passengers for connectivity. Gogo CEO Oakleigh Thorne said the company will “eliminate or materially reduce subsidies that we offer airlines in all future deals,” a decision that will see airlines spending more to install onboard Wi-Fi. “The subsidy model has led to our entire industry suffering significant losses, and it was started by us when we first got into the commercial aviation market in the mid-2000s,” Thorne said.  

Australian Business Traveller | Related Gogo's Q2 Earnings and Revenues Surpass Estimates – Zacks



EasyJet Partners With Three to Offer Complimentary Hands Free Cabin Baggage Service

EasyJet has partnered with Three to offer the UK cellphone provider’s customers the low-cost carrier’s Hands Free service at no extra cost. The service allows Three customers traveling with easyJet to drop off their cabin hand baggage at an easyJet Plus Bag Drop and have their bags delivered as priority items upon arrival. “We’re delighted to be partnering with Three to make travel even easier for their customers,” said Robert Carey, commercial director at easyJet. “Three shares our passion for making travel easy and affordable and has the same disruptive instincts.”

Inflight Online | Related Data driving easyJet – Inflight Online



ATPCO Secures Patent for New Airline Ticket Pricing Technology

ATPCO announced it has been awarded a patent by the United States Patent and Trademark Office to cover technology that permits a unique approach to calculating airfare prices that was not previously available. Unlike existing pricing engines that focus on calculating the lowest or “best” fare in the marketplace, ATPCO said its new technology is engineered to support airline revenue management and manage all the various price points an airline wants to offer.

Global Newswire | Related ATPCO Acquires Routehappy to Elevate Airline Retail – APEX Media



Delta Shows Off New Instagram-Worthy Street Art

Following the success of its Delta Dating Wall last year, the airline has created a “selfie wall” in Brooklyn to remind passersby that it flies to more destinations from New York City than any other carrier. The wall features a mural by artist Karan Singh showing the “pilot alphabet” and is tied to a contest encouraging people to spell out their dream destinations. By posting images of the letters spelling out the destination one-by-one to an Instagram carousel with the hashtag #PilotTalkSweepstakes, entrants have a chance of winning two round-trip tickets there.

APEX Media | Related Virgin Atlantic and Delta to Open Pop-Up Pub Called The Joint Venture – APEX Media





Perfect window view onboard KLM Flight 603 from Amsterdam to Los Angeles. Captured by @contrailsphotography (via Instagram).

Use #APEXPOTD for the chance to be featured in the APEX Daily Experience newsletter!


> Tweet of the Day

[Quiz] Which aircraft has these windows?

Korean Air @KoreanAir_KE


Association News

The Points Guy CEO and Founder Brian Kelly Announced as Emcee of the APEX Awards Ceremony at APEX EXPO

APEX is happy to announce that The Points Guy CEO and Founder Brian Kelly, will once again serve as emcee the APEX EXPO Awards Ceremony! Brian brings his spirit of innovation to complement the celebration of the innovations by the winning airlines and content providers.


Fly With Lufthansa FlyingLab on Your Way from Munich to Boston for APEX EXPO and Experience the Future of Flying

Lufthansa FlyingLab flight LH 424 will show the future of mobility, innovation in passenger comfort and state-of-the-art aviation technology to all passengers flying from Munich to Boston for APEX EXPO on 22 September. Passengers will test innovative travel gadgets, meet and mingle with other participants of the APEX EXPO at the gate event or on board and discover how air travel will look in 30 years. Book your travel today!


> Quote of the Day


"There is nothing more likely to start disagreement among people or countries than an agreement."

E. B. White


Until tomorrow



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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