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August 24, 2018

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Industry News | Comfort & Ambience | Entertainment & Connectivity | Catering & Services

 
 

Qantas Attributes Customer Experience Improvements to In-Flight Wi-Fi

Qantas says it has installed in-flight Wi-Fi on more than half its Boeing 737 domestic fleet and that the rollout is now underway across its Airbus A330s. “These numbers show a company that's delivering across the board,” Qantas CEO Alan Joyce said during the company's full-year financial results report on Thursday. “Our investment in free Wi-Fi and cabin improvements are delivering a better experience for customers as well as higher earnings for Qantas and Jetstar.”

ZDNet | Related Qantas Airbus A380s to get two inflight business class lounges – Australian Business Traveller

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American Airlines to Live Stream Made In America Music Festival In Flight

American Airlines has partnered with entertainment company Roc Nation and connectivity provider Viasat to make the Made in America music festival available to live stream in flight over Labor Day weekend. The event, which will be headlined by Nicki Minaj and Post Malone, will be available for passengers to watch in real time on over 130 American Airlines aircraft, including the airline’s entire A321 transcontinental fleet.

APEX Media | Related American Airlines Goes Live with Spafax Profile Skill for Alexa – APEX Media

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Ryanair Makes Changes to Carry-On Baggage Policy

Ryanair will introduce an fee for passengers traveling with luggage that weighs up to 10kg, and can’t fit under the seat, starting in November. The low-cost carrier changed its baggage policy in January to allow passengers to hand over the larger of their two pieces of permitted baggage at the gate, to be stored in the hold for free, but said the current scheme is causing delays. Ryanair won’t charge passengers for items that can fit under the seat, but will charge £8 for baggage under 10kg, which must be checked in at the airport bag drop desk. “This new policy will speed up the boarding and cut flight delays. 60% of customers will be unaffected by these changes,” said Kenny Jacobs, Ryanair’s chief marketing officer.

The Guardian | Related C-Suite: Kenny Jacobs, Chief Marketing Officer, Ryanair – APEX Media

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Phasor Signs ESA Contracts Worth More Than $300 Million

Phasor announced it has secured commercial contracts worth more than $300 million for its its broadband, electronically steerable antenna systems (ESAs). The multi-year contracts are for customers in the commercial maritime, aeronautical and land-mobility communications markets. “These contracts demonstrate Phasor’s progression from a technology development firm to a products company focused on delivering enterprise-grade ESAs to commercial mobile broadband markets”, said David Helfgott, CEO of Phasor.  

Inflight Online | Related Phasor teams up with Thales Alenia Space for new terminal – Get Connected

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Boom Plans First Supersonic Delivery by 2025

Boom Technology will get a demonstrator of the supersonic aircraft it is developing, by the end of next year. Boom CEO Blake Scholl said the XB-1 “Baby Boom” demonstrator is set to make its first flight by the end of 2019 and that the company could deliver its first aircraft to airline customers in 2025. “We’re the only supersonic program to be fully funded through first flight,” Scholl said.

Air Transport World | Related High-Flying Ambition: Aviation Experts Foster the Future of Flight – APEX Media

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Air New Zealand Commits to Seven More Airbus A321neos

Air New Zealand has signed a commitment for seven additional Airbus A321neos. Three aircraft will be delivered in 2020, followed by two in 2022 and another two in 2024. “This is separate from the existing order of neos that will be arriving shortly for deployment on the trans-Tasman and pacific island networks,” said Jeff McDowall, Air New Zealand’s chief financial officer.

FlightGlobal | Related Air NZ Enters Innovation Partnership With JetBlue Technology Ventures – APEX Media

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BA and Air France to Stop Flying to Iran Next Month

British Airways and Air France announced they will stop flying to Iran next month, with both saying the route was not commercially viable. The reintroduction of US sanctions after abandoning the nuclear deal has caused Iran’s currency to slump in value, making it more expensive for Iranians pay for overseas travel. BA resumed service to Tehran in 2016 after a four-year hiatus and will take off for its last flight to Iran on September 22. Meanwhile, Air France subsidiary Joon will stop all flights on September 18.

BBC News | Related How Trump's Iran deal exit could hit aviation, oil and car industries – The Guardian

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> PHOTO OF THE DAY

 
 

In alignment. Captured by @airpilot_photography (via Instagram).

Use #APEXPOTD for the chance to be featured in the APEX Daily Experience newsletter!

 
 

> Tweet of the Day

Get ready for #APEXEXPO with issue 8.4 of APEX Experience mag! Read about Boston’s connection to #aviation history, the trade-off of personal #data for #personalization, #PredictiveAnalytics, #SpaceTravel, #FacialRecognition #technology and more >>> https://apex.aero/magazine-issues/ … #PaxEx

APEX @theAPEXassoc

 
 
 

Association News

LAST DAY to take Advantage of Early Bird Pricing for APEX EXPO

Register now and save on your EXPO registration! Early bird pricing ends today.

 
 

Download the APEX EXPO App Now

Enhance your conference experience with the APEX EXPO app. You will be able to use the interactive map to locate exhibitors, vote for the Cool Awards, access the full EXPO schedule, exhibitors, speakers and more. Download the APEX EXPO app now. Many thanks to the app sponsor, Airbus.  

 
 
 
 

> Quote of the Day

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"Short cuts make long delays."

J. R. R. Tolkien

 
 

Until next week

 
 

ABOUT APEX

The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit apex.aero for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.

 
 

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