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September 18, 2018



Today's Top Stories



Industry News | Comfort & Ambience | Entertainment & Connectivity | Catering & Services


Qantas Removes Music From Its IFE Content Portfolio

Qantas has removed music, including radio stations, playlists and CD library collections, from its in-flight entertainment content portfolio on all domestic flights and some international flights. However, Qantas has replaced on-demand music with a limited number of podcasts. A Qantas spokesperson told Australian Frequent Flyer that the decision to remove music followed a “comprehensive review” of the airline’s IFE offering: “Our research showed that fewer and fewer of our customers are tuning into the radio and music channels … Many passengers on both domestic and international flights bring their own device with music already downloaded.”

Australian Frequent Flyer | Related Please Don’t Stop the Music: Playlists and Packages in the Digital Age – APEX Media



New Air France-KLM CEO Pledges to Invest Half His Salary in Airline's Shares

Air France-KLM’s new CEO, Benjamin Smith, said he will invest half of his fixed salary back into the airline’s shares, as a demonstration of his confidence in returning the airline to a more solid footing. He made the pledge in a video message to employees upon taking up his position at the helm of the Franco-Dutch airline. Unions criticized Smith’s $1-million-a-year pay package, which could reach $4.9 million if performance targets are met, as it was more than three times the amount paid to Jean-Marc Janaillac, the former CEO.

Channel News Asia | Related Benjamin Smith takes over as CEO of Air France-KLM – Global Newswire



Overhead Bids: Technology Opens the Door for More Efficient Bin Storage

Astronics Ballard Technology’s overhead bin sensor solution, which will be demonstrated at APEX EXPO next week, can detect objects and report on what percentage of the bin is full. The Intelligent Bin Solution will be installed for an undisclosed customer by the end of the year. Zodiac Aerospace’s Binsight uses infrared sensors to scan the volume of luggage in overhead bins. And TU Delft students are exploring a similar idea through Europe’s PASSME project, SLS Optimus, which lets customers scan and size their cabin luggage and book bin space on the airline reservation system using an app.

APEX Media | Related Astronics Earns In-Seat Power Orders From Six Major North American Airlines – APEX Media



British Airways Improves Heathrow Connection Services

British Airways is improving its connection service at London’s Heathrow Airport. The improvements include identifying flights with large numbers of connecting passengers and directing those aircraft to certain gates in order to reduce transfer times. BA will also expand its trial of a transfer service, which offers premium passengers a chauffeured ride to their next flight. Customers who will miss, or are likely to miss, their connection are now re-booked with British Airways or any of its oneworld partners while they’re still in the air.

Australian Business Traveller | Related British Airways appoints Do & Co and Newrest as its Heathrow and Gatwick caterers – CAPA



ANA’s First Airbus A380 Takes Off on Maiden Flight

All Nippon Airways’ new Airbus A380 took off on its maiden flight from Toulouse to Hamburg, ahead of its planned deployment on the airline’s Tokyo–Honolulu route next year. Airbus will now install the aircraft’s cabin products and paint the ANA-branded livery. The A380 interior will include enclosed first-class suites at the front of the top deck in a 1-2-1 configuration, with each seat offering a 32-inch display. The business-class section will comprise 56 lie-flat seats, also in a 1-2-1 configuration, each with direct-aisle access and 18-inch displays. Premium economy and economy cabins will also be outfitted inside the aircraft.

Business Traveller | Related ANA Will Serve Space Food on Tokyo-Houston Flights – APEX Media



Emirates Flight Catering Pioneers Vertical Farming in the UAE

Construction of the world’s largest vertical farm, a US$40 million joint venture between Emirates Flight Catering (EKFC) and Crop One Holdings, is set to begin in November. According to Kieran Dowd, EKFC’s vice-president of Procurement, the goal is to delight consumers by introducing different tastes, textures and colors to fresh produce used in in-flight meals. “We can subtly change the growing inputs while rocket [lettuce] is being grown to enhance the intensity, so it has more of a wasabi-type taste,” he explained to APEX Media. EKFC is aiming for a maximum of 24 hours between when the greens are picked and when they are served.

APEX Media | Related Started From the Bottom: Airlines Transfer Earthly Food Trends to the Skies – APEX Media



Interjet to Phase Out Some Sukhoi Superjet 100s

Interjet is planning to phase out some of the aircraft in its fleet of 22 Sukhoi Superjet 100s as part of a restructuring plan. The Mexican low-cost carrier, which is the only Sukhoi Superjet operator in the Americas, did not specify how many of the aircraft would be phased out, but said it is still open to using SSJ100 for the foreseeable future and still has four of the aircraft type on order. Interjet CEO José Luis Garza said the airline has enough of the right aircraft type to sustain the growth of its international business.

Reuters | Related Interjet Airlines Announces Interline Agreement with Emirates – Markets Insider





Thai Airways Boeing 777 on final approach into Chiang Mai. Captured by @chitta_p (via Instagram).

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> Tweet of the Day

Hey everyone! #APEXEXPO is less than one week away! The amazing APEX media team will be covering all the news, sessions, trends + more. APEX e-news: APEX YouTube:

Maryann Simson @JetwayMJ


Association News

Less Than One Week Until APEX EXPO in Boston

APEX is about to kick-off four days of the latest and most comprehensive display of airline related technologies, products and services, and valuable networking opportunities in Boston. APEX EXPO will be co-located with International Flight Services Association Conference & Expo and Aircraft Interiors Americas Expo. Don’t miss out – Register now.


Which Airlines Will Take Home the APEX Awards?

Enjoy an evening of celebration at the APEX Award Ceremony on Monday 24 September. We will honor airlines, content providers, vendor partners and other APEX members for innovative designs and new programs that are enhancing the passenger experience. We’ll be announcing the Apex Award winners, Official Airline Ratings in the 4 and 5 star categories, and the highly anticipated Passenger Choice Awards. Event registration required.


Stay Tuned for the APEX EXPO Podcast on September 27

APEX Media news editor Ari Magnusson and two guests will be on-site in Boston to digest and discuss the week’s biggest announcements and trends. Don’t miss The APEX EXPO Podcast, sponsored by IFPL, which will be available to download and listen to via Soundcloud on the afternoon of September 27, the final day of APEX EXPO.


> Quote of the Day


"I dream of painting and then I paint my dream."

Vincent van Gogh


Until tomorrow



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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