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September 20, 2018



Today's Top Stories



Industry News | Comfort & Ambience | Entertainment & Connectivity | Catering & Services


Inmarsat and Panasonic Avionics Announce Strategic Collaboration

Inmarsat has become the exclusive supplier of Ka-band satellite capacity to Panasonic Avionics, under the terms of a 10-year deal that was announced today. Inmarsat will offer Panasonic’s portfolio of services and NEXT solutions to its commercial aviation customers and the two companies will collaborate on the development of a next-generation GX Aviation terminal.

APEX Media | Related [VIDEO] Panasonic Avionics Announces Major Partnerships at AIX – APEX Media



RebelRoam to Launch Wi-Fi Optimization App at APEX EXPO

RebelRoam will launch the RebelRocket smartphone app at APEX EXPO next week. “The RebelRocket app automatically encrypts the unencrypted content to make any public Wi-Fi network secure,” Piret Vahter, marketing manager at RebelRoam, told APEX Media. “It gives users the choice to block ads and malware, thereby dramatically reducing webpages’ load time in high-latency wireless networks. Lastly, it optimizes video streaming, therefore giving more bang for the buck in metered networks.”

APEX Media | Related RebelRocket Data Optimization Solution Looks to Improve In-flight Wi-Fi – APEX Media



American Airlines CEO Says Fee Change Regulation Would Be “Really Bad for Consumers”

Air travelers may no longer be able to change nonrefundable tickets if the US Congress passes a provision in the Senate’s bill to regulate how airlines charge fees, a move that would be “really bad for consumers,” according to American Airlines’ chairman and CEO, Doug Parker. “That nonrefundable ticket is of value to us,” said Parker. “We knew that seat was going to be filled. It allowed us to do other things. We sold the rest of the airplane knowing that seat was going to be filled.”

Air Transport World | Related Most Pax Unwilling to Pay More for Comfort, IATA CEO Says – APEX Media



Passenger Satisfaction Rises to Record Levels at North American Airports

Passenger satisfaction levels have reached a record high at airports in North America, according to the JD Power 2018 North America Airport Satisfaction Study. The overall satisfaction level has increased by 12 points to 761 (on a 1,000-point scale), compared to last year’s study. “North America airports have been doing a tremendous job managing passenger volume, adding amenities, and keeping travelers moving despite some noteworthy challenges,” said Michael Taylor, travel practice lead at JD Power. John Wayne Airport in Orange County, California, ranked the highest among large airports, with a score of 815.

Passenger Terminal Today | Related Latest UK Aviation Consumer Survey shows decline in passenger satisfaction – UK CAA



JetBlue Takes Delivery of Renewable Fuel-Powered Airbus A321

Airbus has delivered its first aircraft powered by a blend of renewable jet fuel, handing over an A321 from its assembly plant in Mobile, Alabama, to JetBlue. The aircraft will operate with a blend of 15.5% renewable fuel mixed with traditional jet fuel, flying today from Mobile to New York. "Our goal is to serve as a market-maker for renewable jet fuel, creating demand and therefore supporting supply. We're working closely with Airbus to set up infrastructure for more options in the southeast region," said JetBlue CEO Robin Hayes.

FlightGlobal | Related Airplanes’ Ecological Impact Fuels Research to Reduce CO2 Emissions – APEX Media



Nigeria’s Government Suspends Plans to Launch Flag Carrier

Nigeria’s government has suspended its plan to launch a national carrier, two months after the plan was announced. Aviation minister Hadi Sirika tweeted the announcement, saying ministers made "the tough decision" to suspend the Nigeria Air project. No reason was given for the decision, but Nigerians vented their anger on social media with the hashtag #NigeriaAir. The airline had been scheduled to launch commercial flights in December.

BBC News | Related Ethiopian Airlines is founding new African flag carriers – The Economist



Delta Hikes Domestic Checked Baggage Fees to $30

Delta Air Lines has increased its domestic baggage fees by $5, to $30 for the first bag and $40 for a second checked bag. The price increase follows similar moves by United Airlines and JetBlue in August. Recently, airlines have cited rising costs as concerns, including higher fuel prices and employee salary increases. Delta collected nearly $908 million in baggage fees in 2017, according to the federal Bureau of Transportation Statistics.

Reuters | Related Delta is changing the way you board – Business Insider





The Airbus battle! Captured by @planespottermuc (via Instagram).

Use #APEXPOTD for the chance to be featured in the APEX Daily Experience newsletter!


> Tweet of the Day

Oops this special livery won’t last long! She’s going back to the shop! (Source: HKADB)

Cathay Pacific @cathaypacific


Association News

The #APEXPOTD Photo Contest Returns for APEX EXPO 2018

It’s official – our #APEXPOTD AvGeek photography competition is back for the third year in a row! Once again, the contest will be judged by Laird Kay, an esteemed aviation photographer with thousands of Instagram followers, a solo gallery show and a multitude of commissions from major airlines and airports under his belt. The lucky winner will receive a clutch worth US$95 from Kay’s VERY PLANE CLOTHES collection. Click here for full details on how to participate.


Tag APEX in Your Social Posts #APEXEXPO!

In the lead up to and during next week’s APEX EXPO in Boston, make sure to use the event hashtag #APEXEXPO and tag APEX in social posts so that we’re aware of your announcements: @theapexassoc (Twitter, Instagram), @Airline Passenger Experience Association (LinkedIn, Facebook). View links to APEX's social platforms here and follow us!


Stay in the Know with the APEX EXPO Mobile App

For the most up-to-date information of next week’s APEX EXPO, download the mobile app. Quickly access your personal schedule, attendee list, interactive show floor map and exhibitor contacts. Use your registration email to login and use code 2018 when prompted.


> Quote of the Day


"To begin, begin."

William Wordsworth


Until tomorrow



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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