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October 1, 2018



Today's Top Stories



Industry News | Comfort & Ambience | Entertainment & Connectivity | Catering & Services


Air France Selects Global Eagle for Short-Haul In-Flight Connectivity

Air France has selected Global Eagle to provide gate-to-gate Ku-band satellite in-flight connectivity on its short-haul fleet. The long-term contract is in collaboration with Orange Business Service and includes an initial 113 Airbus A320 family aircraft, with installations already underway. “Air France sought industry-leading connectivity solutions with the highest reliability and quality to power superior customer service, innovation and digitization,” said Josh Marks, Global Eagle’s CEO.

Global Eagle | Related Gogo 2Ku Takes Off on Air France – PR Newswire



Delta CEO Says Free Wi-Fi Is Coming, But Doesn’t Say When

Delta Air Lines CEO Ed Bastian said he expects free in-flight Wi-Fi to become a reality in the future. Speaking at the Skift Global Forum, he said, “I don’t know of anywhere else besides in an airplane that you can’t get free Wi-Fi,” adding that free Wi-Fi would be a step change in the connection “between our customers and the airline.” Speaking at last week’s APEX EXPO, Aer Lingus CEO Stephen Kavanagh announced his airline would introduce complimentary Wi-Fi on transatlantic flights.

Skift | Related [VIDEO] Aer Lingus CEO Announces Brand Refresh and Free In-Flight Wi-Fi During APEX EXPO Keynote – APEX Media



Lufthansa Orders $3 Billion Worth of Airbus Aircraft

Lufthansa Group announced last weekend it has ordered an additional 24 Airbus A320neos and three A321neos, worth $3 billion at list prices. The airline group said it is “reacting to the positive market and earnings development and this ensures the necessary fleet size in the coming years.” The aircraft will be delivered between 2023 and 2024 and are destined for Lufthansa subsidiary SWISS.

Breaking Travel News | Related [VIDEO] Lufthansa FlyingLab Lands in Boston for APEX EXPO – APEX Media



SITA Calls for Secure Biometric Data Sharing Between Stakeholders to Optimize PaxEx

Over the next three years, 77% of airports and 71% of airlines are planning major programs or R&D in biometric ID management to smooth curb-to-gate passenger flow, according to SITA. “To deliver a seamless passenger experience, we must all collaborate – airlines, airports, governments and industry suppliers – and use technology to automate, and even eliminate, tedious processes,” said Barbara Dalibard, CEO, SITA, at last week’s SITA Euro Air Transport IT Summit.

APEX Media | Related Blockchain Flight Data Experiment Results Revealed by SITA – APEX Media



AirFi Capitalizes on Korean IFE Market and Secures Rights to Electronic Dance Music Content

Innofly, a provider of digital ancillary business opportunities for Korean carriers, has deployed in-flight entertainment for Eastar Jet, T’way Air and Asiana Airlines subsidiary Air Busan, using the AirFi platform. Having launched simultaneously with the three carriers in August 2018, Innofly is now also in final negotiations with Korean Air subsidiary Jin Air. AirFi has also secured global distribution rights for Dance 24, adding audio and video content from the electronic dance music (EDM) scene to its in-flight entertainment catalog.

APEX Media | Related Sun Country to Launch AirFi’s New Wireless IFE System Variant – APEX Media



Gatwick Opens a Sensory Room to Calm Anxious Flyers

Gatwick Airport has opened a sensory room designed for passengers with autism, dementia, cognitive impairment and other special needs. Gatwick says the new facility located in the airport’s North Terminal offers “a relaxing, private and fully interactive environment to calm people who may feel overwhelmed in busy and unfamiliar airport surroundings.”

Business Traveller | Related Making Air Travel Accessible to Pax with Autism – APEX Media



American Airlines Raises Cost of Booze

American Airlines has increased the prices of alcoholic beverages on domestic flights by $1. Starting today, beer prices rose from $7 to $8, and the cost of wine and spirits has jumped from $8 to $9. An American Airlines spokesperson said price increases are justifiable due to the “broader array of premium brands on offer for economy passengers.”

Travel Pulse | Related American Airlines CEO Reveals New Food and Headset Partnerships at APEX EXPO – APEX Media





Boeing 737-800 winglets. Captured by @frankfurt_planes (via Instagram)

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> Tweet of the Day

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Association News

Thank You for Attending APEX EXPO in Boston

APEX EXPO concluded last week after bringing the world of aviation together in Boston to discuss the future of the passenger experience. If you missed it, save the date for APEX EXPO 2019 in Los Angeles 9-12 September.


Catch Up on Last Week's APEX EXPO News!

Couldn’t make it to APEX EXPO this year? APEX Media summarized the biggest announcements and trends into a 30-minute podcast, plus we made videos, wrote articles and covered it live on Twitter!


> Quote of the Day


"A champion is someone who gets up when he can't."

Jack Dempsey


Until tomorrow



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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