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October 4, 2018



Today's Top Stories



Industry News | Comfort & Ambience | Entertainment & Connectivity | Catering & Services


US Senate Approves FAA Reauthorization, Including Seat Size Regulations

The US Senate voted 93-6 to pass legislation that extends funding for the FAA for another five years and includes a provision to set standards for the size of airline seats. The Seat Egress in Air Travel (SEAT) Act would require the FAA to form minimum requirements for seat width and pitch. The legislation has already been passed by the House of Representatives and is now expected to be signed into law by President Donald Trump.

USA Today | Related House passes bill to require minimum standards for airplane seat size and legroom – CNBC



Air France-KLM Looks to Blockchain to Cut Out Middlemen

Air France-KLM has signed a partnership with Winding Tree, a specialist in blockchain-based travel bookings. Through the partnership, the Franco-Dutch airline said it will look at how the technology can help it cut out middlemen in its operations. Air France-KLM will test Winding Tree’s technology, with the aim of offering a “more advantageous travel offer” for customers, while also being “more profitable for suppliers.”

City A.M. | Related What Blockchain Can Do for PaxEx – APEX Media



Delta Partners With Pet Transportation Startup

Delta Air Lines has partnered with CarePod, a pet travel pod startup, following changes to its prices and policy for transporting passengers’ animals. The Singapore-based startup will help Delta carry and monitor pets, giving real-time updates to customers. The Atlanta-based airline said in a statement that its cargo division will “launch a new pet transportation strategy” through the partnership. “Working with a startup like CarePod allows Delta the flexibility to enhance our service in new and innovative ways,” said Shawn Cole, vice-president of Delta Cargo.

USA Today | Related United Suspends PetSafe Animal Transportation Service – APEX Media



ABC International Completes Cabin Branding for Air Belgium

ABC International has completed the cabin branding for startup carrier Air Belgium’s Airbus A340 fleet. The project started in early 2017 and covered the airline’s three cabin classes, with all relevant EASA approvals secured in April 2018. “Everyone was excited [about] contributing to the establishment of a new airline,” said Alberto D’Ambrosio, ABC International’s CEO. “Working for a startup is really motivating.”

Inflight Online | Related Air Belgium’s inaugural Hong Kong flight finally takes off – Business Traveller



Routehappy by ATPCO Announces Three Rich Content Hubs to Facilitate Airline Merchandising

Routehappy by ATPCO has diversified its product to include three rich content hubs that can each be managed by a different department in an airline’s organization. Amenities Hub, UTA Hub and UPA Hub offer airlines a wide range of features in the creation, management and distribution of their rich content, with new levels of control and customization features for both direct and indirect channels.

APEX Media | Related Routehappy and Netflix Team Up to Provide Data on In-Flight Wi-Fi Quality – APEX Media



SITAONAIR Will Offer In-Flight Data Roaming for Etisalat Customers

SITAONAIR has signed a roaming agreement with UAE-based mobile network operator Etisalat. The deal will allow Etisalat’s customers to use their data and minutes in flight as part of their existing roaming bundle, at no extra cost. “We have long encouraged our mobile network operator partners to bring in-flight mobile usage rates as close as possible to on-the-ground mobile usage rates,” said Yann Cabaret, SITAONAIR’s vice-president of Customer Programs. “This roaming agreement takes this even further with the world of in-flight mobile connectivity opened up to all Etisalat customers.”

Inflight Online | Related Saudia readies for near-term launch of new hybrid in-flight connectivity – Runway Girl Network



W.L. Gore’s Fiber-Optic Cables Fight the Bends

Fiber-optic cables, which are lightweight and able to transfer data at up to 100 gigabits per second (Gbps), are primed to replace copper wiring on board aircraft, according to W.L. Gore. Jeremy Moore, product specialist at Gore, said that once airlines start transmitting data above 10 Gbps, they need to use heavier gauge copper to run the same distances between boxes and servers. “We’re hitting a point in the industry where airlines are going to need to switch to fiber-optic to achieve the amount of data transfer they need,” he said.

APEX Media | Related When Managing Aircraft Weight Comes Down to the Wire – APEX Media





Four aircraft, three airlines, two types and one manufacturing company. Captured by @trevisan26_aviation (via Instagram)

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> Tweet of the Day

#ThrowbackThursday - We're throwing it back to last week with our team in Boston for @theAPEXassoc. [VIDEO 📹] If you missed it here's Alexis Hickox talking about our vision for the #connectedaircraft #paxex

Rockwell Collins @RockwellCollins


Association News

Calling all Startups: Apply for the FTE & JetBlue Technology Ventures Startup Competition

Future Travel Experience and JetBlue Technology Ventures have teamed up to hold a Startup Competition ahead of FTE Asia EXPO 2018 (13-14 November in Singapore). Startups have until Friday 19 October to submit an entry. Find out more.


Congratulations to the 2019 Official Airline Ratings™ Winners

Four- and five-star airlines were recognized as part of the first airline rating program based solely on verified, validated, and certified passenger feedback. Click HERE to see all of the 2019 award winners.


[VIDEO] Aeromexico’s Case for Consistency

Over the last few years, Aeromexico has embarked on a complete digital transformation program with the goal of increasing direct bookings and introducing more targeted marketing with the development of an in-house CRM system. In this interview, Aeromexico CEO Andrés Conesa explains how the recent changes at Aeromexico are improving the passenger experience.


> Quote of the Day


"The bluebird carries the sky on his back."

Henry David Thoreau


Until tomorrow



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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