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October 5, 2018



Today's Top Stories



Industry News | Comfort & Ambience | Entertainment & Connectivity | Catering & Services


New York’s JFK to Spend $13 Billion on Two New Terminals

New York’s JFK International Airport will build two new terminals, create centralized ground transport and improve security and runways. Governor Andrew Cuomo of New York announced on Thursday the $13-billion project, which aims to boost JFK’s capacity by 15 million passengers per year, will transform it into a “21st-century transportation hub” that will rank “as one of the finest airports in the world.” Construction is scheduled to begin in 2020; the first new gates are expected to open three years later, with most of the project completed by 2025.

The New York Times | Related JFK Airport revamp will include "high-speed" taxiway, enhanced runway – Curbed NY



Sabre Introduces Digital Airline Commercial Platform

Sabre has officially launched its new Digital Airline Commercial Platform (DACP), a product suite designed to enable end-to-end personalized retailing. Aeroflot and Ethiopian Airlines will be the first to deploy its Digital Workspace solution, a part of the platform that is aimed at improving the productivity of airport agents. Elsewhere, Etihad Airways will be the first to roll out the DACP’s Sabre AirVision Dynamic Availability and Sabre AirVision Fares Optimizer technology.

APEX Media | Related Qantas Upgrades Retailing With Personalization Features – APEX Media



Canada’s Swoop Will Launch Mexico Flights in January

WestJet’s ultra-low-cost subsidiary Swoop will launch flights between Canada and three cities in Mexico in January 2019. The Calgary-based carrier will connect Hamilton, Ontario’s John C. Munro Hamilton International Airport and Puerto Vallarta International Airport with twice-weekly service, in addition to a three-times weekly service to Cancún International Airport. Flights to Mazatlán will fly out of Abbotsford, British Columbia. “Combining Swoop’s ultra-low fare with the favorable exchange between the [Canadian] dollar and peso makes the value proposition of exploring Mexico enticing for families and budget travelers alike,” said Swoop president Steven Greenway.

Air Transport World | Related VIDEO: Swoop President Steven Greenway @ Aviation Festival 2018 – APEX Media



United "Waves" Fees for Flying to and From California With Surfboards

United Airlines today scrapped its $150 to $200 fee for checking in a surfboard on flights to and from California. The airline said the decision was due to surfing’s new status as California’s official state sport, following a bill signed by Governor Jerry Brown in August. United will now charge its regular checked bag fees ($30 for the first bag, $40 for the second, each way) for surfboards on nonstop flights to and from California.

USA Today | Related Best Case Scenario: Alaska Airlines Gives Wine Lovers a “Riesling” to Be Cheerful – APEX Media



Emirates Now Offers Over 1,000 In-Flight Movies

Emirates is now offering more than 1,000 movies on its in-flight entertainment system, ice. The expanded film catalog includes over 2,000 hours of entertainment, including 500 Hollywood titles and 600 international movies. “We want to create a better-than-home experience when you fly Emirates, with the latest and best movies, great TV and a huge music selection,” said Patrick Brannelly, Emirates’ divisional vice-president, Customer Experience.

Arabian Aerospace | Related Emirates Introduces Bowers & Wilkins Noise Canceling Headphones and New Luxury Amenities – APEX Media



EASA Taking Applications for Brexit Certification

The European Aviation Safety Agency (EASA) has started taking application from UK-based companies for certification, ahead of Britain’s scheduled departure from the EU in March 2019. EASA said the certification process has been introduced in case of a “no deal” Brexit next year. Maintenance, manufacturing, training and aero-medical centers can apply for certification under the new initiative.

Airwise | Related What Next? How Brexit May Impact the UK Aviation Industry – APEX Media



Biometrics Take Over Atlanta’s Terminal F, Ease Departures Process

The US Customs and Border Protection (CBP) will launch a biometric exit scheme this fall at Terminal F of Atlanta Hartsfield-Jackson International Airport in partnership with Delta Air Lines. Gates should be equipped by October 15 and the full experience is expected to be live by December 1. Speaking last week at APEX EXPO Education Day, Delta Air Lines’ SVP Corporate Safety, Security and Compliance, John Laughter noted that the process saves nine minutes in boarding a flight. “That’s nine minutes we give back to our passengers and to our employees.”

APEX Media | Related Biometric Entry Trial at Washington Dulles Airport Yields Success – APEX Media





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> Tweet of the Day

UAE’s Sheikha Mozah Al Maktoum shares her journey on what made her become an Emirates pilot. Happy UAE Civil Aviation Day from all of us at Emirates. #UAE_Civil_Aviation_Day

Emirates Airline @emirates


Association News

2018-2019 Board of Directors Announced at APEX EXPO

The 2018-2019 Board of Directors was announced at APEX EXPO last week. Join us in welcoming Finnairs Juha Javinen as our new president and Air Canada’s Anton Vidgen as Vice President. See the entire board here.


[VIDEO] Aeromexico’s Case for Consistency

In this interview, Aer Lingus CEO Stephen Kavanagh goes into detail about the carrier's upcoming brand refresh, explaining how its new aircraft and new product offerings will bring Aer Lingus into the "22nd Century."


> Quote of the Day


"If opportunity doesn't knock, build a door."

Milton Berle


Until next week. APEX Daily Experience returns on Tuesday.



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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