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October 22, 2018



Today's Top Stories



Industry News | Comfort & Ambience | Entertainment & Connectivity | Catering & Services


ALD Explores Incorporating Biometrics and Virtual Reality Into Airport Lounges

As Airport Lounge Development (ALD) opens its eighteenth lounge, the company’s director of Strategic Network Development, Graham Richards, discusses the growing demand for shared-use lounges and plans for the future.  "As biometric scanning gets introduced at airports, it makes perfect sense that it’s part of the lounge experience too,” Richards told APEX Media. “We are also evaluating virtual reality ... It’s something you can expect to see in our lounges in the future.”

APEX Media | Related Lounge Upgrades: Can Virtual Reality Reinvent the Pre-Flight Wait? – APEX Media



Airborne Wireless Network Field Tests Held Back by Technical Issues

Airborne Wireless Network (ABWN) has provided an update on the testing of its Infinitus Super Highway. While lab tests have demonstrated the system can transfer data at speeds above 10 Gbps, hardware and software integration issues have prevented the same results from being replicated during recent field testing. “We have experienced a number of hardware and software setbacks, which we are working on daily to position ourselves so we may be able to conduct a sustained field test at 10 Gbps data transfer over a distance of 2 km,” said Michael J. Warren, CEO of ABWN.

Inflight Online | Related Airborne Wireless Network Successfully Demonstrates its Flight Control Software Integration – PR Newswire



Detecting Diseases Before They Fly

Identifying travelers with communicable infections or diseases at airports could soon be easier. Researchers at the Fraunhofer Institute for Cell Therapy and Immunology in Leipzig, Germany, have developed a diagnostic tool intended to stop airports from being gateways for spreading infections. The tool uses ion mobility spectrometry (IMS), which is often used to analyze swabs taken from baggage, clothing and personal items when searching for drugs or explosives. Dirk Kuhlmeier, the project’s lead researcher, discovered that IMS can also detect signs of respiratory infection and even distinguish bacteria strains that have become resistant to antibiotics.

The Economist | Related Antimicrobial Tech Prescribed for Prevention of Contagion in the Aircraft Cabin – APEX Media



EVA Air Unveils New Premium Economy Amenity Kits

EVA Air has unveiled new amenity kits for passengers in its long-haul premium economy cabins. The products were developed in partnership with Italian fashion label Furla and French brand Sport b, representing the first time either company has worked with an airline. Passengers on long-haul flights departing from Taiwan will receive blue-and-gray Furla kits and skincare products from French cosmetics brand Payot. Meanwhile, passengers on inbound flights to Taiwan, will get a black-and-white striped kit containing skincare products from UK-based men’s cosmetics brand Scaramouche + Fandango.

Business Traveller | Related Erno Laszlo Makes Cabin Comeback With EVA Air Amenity Kit – APEX Media



Heathrow Targets Electric-Hybrid Flights by 2030

London’s Heathrow Airport has unveiled an initiative to encourage the first electric-hybrid aircraft to go into service at the airport. Heathrow said it will waive landing fees for the aircraft’s operator, which would be worth nearly $1.3 million. “Heathrow has long been a leader in sustainable aviation. We championed carbon neutral growth in global aviation, which will come into effect in 2020,” said Heathrow’s CEO, John Holland-Kaye. “The next frontier is zero carbon flying, and I hope this prize will help to make it a reality at Heathrow by 2030.”

Business Traveller | Related magniX Is One Step Closer to All-Electric Commercial Aviation – APEX Media



AirAsia Partners With Google Cloud

AirAsia has partnered with Google Cloud to integrate machine learning and artificial intelligence across all aspects of its business, as part of its ongoing “transformation into a travel technology company.” AirAsia Group CEO Tony Fernandes said, “Google Cloud enables us to make full use of the data we own, opening up new opportunities and enabling us to build new businesses.”

Future Travel Experience | Related AirAsia Group Selects GX Aviation as Inmarsat’s Birds Reach Orbital Perches – APEX Media



Groupe ADP Plans Innovation Hub at Paris-Orly Airport

French airport operator Groupe ADP is planning to launch an innovation hub at Paris-Orly Airport in 2020. The hub will build upon the success of Groupe ADP’s existing innovation hub at Paris-Charles de Gaulle Airport, which launched in 2017 as a tech showroom, conference center and general work space, where startups and businesses can meet.“We wanted to build on the success of the first installment and replicate this initiative that is unique in the airport industry, owing to its scale and to the buy-in it has received from the startup community,” said Edward Arkwright, deputy CEO of Groupe ADP.

Passenger Terminal Today | Related Think Like a Startup: Market-Ready Launch – APEX Media





Delta Air Lines Boeing 767 on the tarmac in Atlanta. Captured by @aviation.cody (via Instagram)

Use #APEXPOTD for the chance to be featured in the APEX Daily Experience newsletter!


> Tweet of the Day

Passing through Heathrow Terminal 3 in the next week or so? Pop by the flight simulators opposite the @VirginAtlantic check in desks for your chance to pilot a virtual plane! #VirginFutureFlyers

Virgin Holidays @VirginHolidays


Association News

Join APEX CEO Joe Leader at FTE Asia EXPO 13-14 November

Register now for FTE Asia, a passenger experience and business performance expo, on 13-14 November in Singapore. Hear from APEX CEO Joe Leader and members of the APEX Connectivity Working Group during the premium conference.


Follow APEX on Social Media

If you haven't already, make sure to follow us on your preferred social media platform. APEX shares the latest and most interesting PaxEx news via Twitter, Facebook and LinkedIn. Are you a keen AvGeek photographer? Tag your best Instagram pics with #APEXPOTD for the chance to be featured in the APEX Daily Experience newsletter! Click here for links to our social media accounts.



This position with Cathay Pacific Airways Ltd. will be an expert in cabin product design and will be able to work on some of the most exciting projects in the industry. He/she will need to have a natural appreciation and sense of premium quality. Click here for the full job description.
> Customer Experience Manager - Inflight Premium Cabins


> Quote of the Day


"You look at things you enjoy in your life, but much more important is what you can do to make the world a better place."

Paul Allen


Until tomorrow



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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