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October 23, 2018



Today's Top Stories



Industry News | Comfort & Ambience | Entertainment & Connectivity | Catering & Services


Global Eagle and Telesat Show Viability of LEO Connectivity

Following the announcement, at APEX EXPO 2018, regarding its low-Earth-orbit (LEO) network test plan, connectivity provider Global Eagle and satellite operator Telesat have successfully demonstrated service between the former’s Albatross One test aircraft and the latter’s Phase 1 LEO satellite last week near Ottawa, Canada. During in-flight testing, the team established industry-leading data upload speeds from the aircraft and experienced the lowest latency of any satellite connection to date.

APEX Media | Related Global Eagle Announces LEO Network Test Plan – APEX Media



Volocopter eVTOL Aims for Singapore Flight Tests in 2019

German urban mobility company Volocopter plans to conduct flight tests of its electrical vertical take-off and landing (eVTOL) vehicle in Singapore next year. Florian Reuter, CEO of Volocopter, says Singapore is a logical partner due to its pioneering technology capabilities and city development work. The vehicle has already flown in Germany and last year performed a public unmanned test flight in Dubai.

APEX Media | Related eAircraft: Siemens Unveils Electric Propulsion Technology for First Time in US – APEX Media



American Airlines Turns to NDC for PaxEx and Branding Returns

Speaking at IATA’s Airline Industry Retailing Symposium in Rome, Alison Taylor, SVP of Global Sales at American Airlines, shared the benefits the airline has reaped as a result of investment in digitalization and adoption of IATA’s New Distribution Capability (NDC). “It’s great to be able to sell premium economy directly through NDC, talk about our products, like Casper, and also talk about our first-class check-ins,” Taylor said. “These products are really enabled through everything that we’re doing through NDC and the bundles that we can offer to our customers.”

APEX Media | Related The ABCs of IATA’s NDC – APEX Media



Norwegian Subsidiary Secures Exemption for US Flights

The US Department of Transportation (DOT) has granted Norwegian Group subsidiary Norwegian Air Norway (NAN) permission to fly to and from the US. The DOT said NAN will receive an exemption to allow it to operate in the US until the airline receives its foreign air carrier permit, which needs to be approved by President Donald Trump. The decision to grant an exemption to NAN was approved in 40 days with almost no domestic opposition, compared to attempts by Ireland-based Norwegian Air International and Norwegian Air UK, which only received permits after years of litigation.

Air Transport World | Related Norwegian Air HoNORs Norway With Fashion Show in Los Angeles – APEX Media



Vietnam Airlines to Launch City Center Check-Ins

Vietnam Airlines will soon launch a service allowing customers to check in baggage in the city centers of Hanoi and Da Nang. The In-Town Check-In service, which is the first of its kind in Vietnam, will start next month for customers booked on domestic flights departing from Noi Bai or Da Nang airports. “By integrating In-Town Check-In, customers can enjoy an on-ground service that meets the four-star standard of being safe, quick and convenient,” said Le Hong Ha, executive vice-president of Vietnam Airlines.

Future Travel Experience | Related Vietnam Airlines Sticks With Thales for 787-10s – APEX Media



Korean Air Hopeful About North and South Korea Reconciliation

Korean Air says it is cautiously optimistic about recent rapprochement between North and South Korea. “For the business, it's a very good sign. When the tension was at the highest the interest in Korea was the tension, and not Korea itself. People would try to avoid Korea,” said Korean Air CEO Walter Cho. He also signaled that the airline would be open to operating flights between the two Koreas. “Once the political situation gets better, hopefully there will be some traffic generated and we’ll take a shot at it,” Cho said.

FlightGlobal | Related Korean Air CEO Indicted, Faces Charges – Airways Magazine



KLM Revamps Short-Haul Business-Class Meals

KLM has redesigned its meal service for business-class passengers on flights within Europe. On October 28, the Dutch carrier will start serving new meal boxes, which it says are “more substantial and varied, reflecting first-class quality.” The breakfast service will include fresh fruit, yogurt, granola, cold cuts and a hot roll, while afternoon meals will include a salad, side dish and dessert. Local suppliers will be used “as far as possible,” the airline said, and the boxes will be recyclable.

Business Traveller | Related KLM Integrates Its Service Bot With Google Home – APEX Media





Descending from the clouds into Rio. Captured by @sweetspottingrio (via Instagram)

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Congratulations Pearl Wendy Mak, Wang Wen Chien and Nur Waie Hidayah Mohamad for becoming the first batch of female pilots with @MAS! #womenatwork #diversity #talentmatters

TalentCorp Malaysia @TalentCorpMsia


Association News

New Addition to APEX Middle East & Africa Schedule: Thales Innovation Tour

Thales will offer APEX Middle East & Africa attendees a glimpse into how they are investing in key technologies like cybersecurity, big data, connectivity and artificial intelligence, and how they translate into their products and services, in order to best serve customers’ ambitions. Register now!


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This position with Cathay Pacific Airways Ltd. will be an expert in cabin product design and will be able to work on some of the most exciting projects in the industry. He/she will need to have a natural appreciation and sense of premium quality. Click here for the full job description.
> Customer Experience Manager - Inflight Premium Cabins


> Quote of the Day


"When I let go of what I am, I become what I might be."

Lao Tzu


Until tomorrow



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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