No Images? Open in Browser

November 1, 2018



Today's Top Stories



Industry News | Comfort & Ambience | Entertainment & Connectivity | Catering & Services


Garuda Indonesia to Install GX Aviation Fleet Wide

Garuda Indonesia will equip both its domestic and international fleets with Inmarsat’s next-generation GX Aviation in-flight connectivity, with high-throughput satellite (HTS) connections fast enough to support video streaming. The contract between Garuda Indonesia, Inmarsat, Mahata Aero Teknologi (MAT), Lufthansa Technik and Lufthansa Systems is an extension of the existing 10-year contract with Garuda Indonesia Group’s low-cost carrier Citilink, announced during this year’s APEX EXPO.

APEX Media | Related Mahata Aero Teknologi Leads Citilink to Inmarsat’s GX Aviation Connectivity – APEX Media



Finnair Exec to Join Virgin Atlantic as EVP Commercial

Virgin Atlantic has named Finnair’s CCO, Juha Järvinen, as its new executive vice-president of Commercial. As of January 2019, Järvinen will be responsible for the airline’s network, revenue and loyalty program, and for advancing the airline’s transatlantic joint venture with Delta Air Lines. Järvinen, who also serves as APEX president, has been with Finnair for nearly seven years and has more than 20 years of experience in the aviation industry.

Air Transport World | Related APEX in Profile: Juha Järvinen – APEX Media



EasyJet and Delta Eye Alitalia

UK-based easyJet said in a statement yesterday that it submitted a revised expression of interest in Alitalia, which filed for bankruptcy earlier this year. Italian state railway company Ferrovie dello Stato said it made an offer, and Delta Air Lines also presented a proposal, according to Italian newswire Ansa. Lufthansa and Wizz Air have previously submitted submissions of interest in the Italian carrier.

Bloomberg | Related Alitalia Achieves 41% Conversion Rate Using Microsegmentation – APEX Media



LCCs Overhaul Hand Luggage Rules

Ryanair and Wizz Air introduced new hand luggage policies today. Ryanair’s priority customers can have two pieces of baggage in the cabin – a small bag and a larger 10 kg bag – while others are limited to one small piece measuring 40 x 20 x 25 cm. Wizz’s priority passengers can carry on a 55 x 40 x 23 cm bag, but the rest are limited to a smaller 40 x 30 x 20 cm size. Both airlines’ non-priority passengers must now pay a fee to check their 10 kg bags. The policies have been blocked by Italy’s antitrust watchdog, according to Business Traveller.  

Business Traveller | Related Court bans transfer of Dutch Ryanair pilots – ABC News



International Travelers to Get eGate Access in the UK

From mid-2019, six million international travelers will be eligible to use ePassport gates at 14 ports in the UK and at Eurostar terminals in Brussels and Paris. By making the service available to visitors from Australia, Canada, Japan, New Zealand and the US, the UK government hopes to speed up the security process at busy airports like London’s Heathrow Airport and continue to encourage tourism.

TravelPulse | Related US Travelers Will Be Able to Jump the Line at London Heathrow in 2019 – Conde Nast



Investigation Uncovers Dirtiest Airplane Surfaces

A study conducted by Canadian television program Marketplace found that nearly half of the airplane surfaces swabbed contained levels of bacteria or yeast and mold that could put a person at risk for infection. The show’s staff collected more than 100 samples on 18 short-haul flights operated by Air Canada, WestJet and Porter. The headrest was the most contaminated surface.

CBC | Related A new device can identify air travellers carrying an infectious disease – The Economist



Emirates to Celebrate Diwali on Flights to India

Emirates passengers traveling to India from Dubai will be treated to Diwali delicacies during India’s festival of lights celebration, from November 4–10. Motichoor laddu will be served in all cabins, while those in first and business class can look forward to anjeer chakkar, a fig-based sweet, in addition to the regular dessert menu. Starting November 7, travelers visiting premium lounges in Dubai, Delhi, Cape Town, Johannesburg and Kuala Lumpur will be offered a variety of Indian mains, snacks and desserts, including samosas, jalebi and dal kachori.

Emirates | Related Laser, Lantern Ban Near Calcutta Airport – The Telegraph





Happy 95th birthday, Finnair! Captured by @jarkkop (via Instagram)

Use #APEXPOTD for the chance to be featured in the APEX Daily Experience newsletter!


> Tweet of the Day

It's race week in New York City! If you're flying into @EWRairport on your way to the starting line, fuel up with a special, made-for-runners menu item at one of our EWR @OTGexp dining venues. #TCSNYCMarathon

United Airlines @united


Association News

THREE DAYS Until APEX Middle East & Africa

Register now for two days of education and networking at APEX Middle East & Africa in Dubai. Enjoy exclusive access to the industry’s most influential players as they discuss strategies, examine the future of air travel and share insights on increasing business.


Check Out Our Videos, Podcast and Social Media Posts

Did you know that APEX Media delivers the latest and most important PaxEx news across multiple channels? Make sure to check out our 30-minute podcast, recorded during APEX EXPO in Boston, and follow us on social media. We've also produced more than one hundred videos on our YouTube channel, including interviews with airline CEOs and leading industry voices.



In this position with British Airways, you will help develop the future of our aircraft product, ranging from seats and cabin interiors to inflight entertainment systems. You will need to have strong data analysis and presentation skills, a passion for our customer experience and a proven ability to work across and manage multiple stakeholders. Click here for the full job description.
> Aircraft Product Executive


> Quote of the Day


"We must ensure that ‘digipreneurs’ lead businesses. They increase productivity through flexibility and maximize client satisfaction.”

Jags Burhm, SVP, Global Aero Mobility, Eutelsat


Until tomorrow



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


Connect with APEX


You have received this email because you are subscribed to this newsletter from

Change email frequency | Unsubscribe

Airline Passenger Experience Association (APEX) | 355 Lexington Avenue, 15th Floor | New York | NY | 10017

©Airline Passenger Experience Association (APEX) 2019. All rights reserved.