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November 7, 2018



Today's Top Stories



Industry News | Comfort & Ambience | Entertainment & Connectivity | Catering & Services


[PHOTOS] CR929 Mock-Up Unveiled With Cabin Interior by Tangerine

Mock-ups of the CR929’s cabin and flight deck were unveiled at Airshow China this week. The new long-range, twin-aisle aircraft is being developed by China-Russia Commercial Aircraft International Corporation (CRAIC), a joint venture between the Commercial Aircraft Corporation of China (COMAC) and Russia’s United Aircraft Corporation (UAC). London-based tangerine designed the twin-aisle’s cabin interior, which features smart overhead luggage bins, multi-theme intelligent lighting, integrated passenger service units (PSU) and a bar area.

APEX Media | Related GE and Rolls Royce finalists for Chinese-Russian CR929 jet engine – Reuters



Boeing Warns 737 MAX Operators of Potential Trim Fault

After the fatal crash of a new Lion Air Boeing 737 MAX 8 last week, Boeing has issued a warning of a possible instrument failure. The bulletin cautions operators that the aircraft’s AoA (angle of attack) sensor might produce faulty readings, forcing it into a steep dive. Boeing says the issue only occurs during manual flight and can be reversed by activating the electric stabilizer trim. A Boeing 737-800 captain of a major US airline who has logged more than 6,000 hours of flight told Airways that “we train extensively on unreliable airspeed abnormals. The key is recognition, after which through power settings and ground speeds, the jet is controllable.”

Airways Magazine | Related Boeing Statement on Operations Manual Bulletin – Boeing



Finnair to Launch Premium Economy

Finnair announced yesterday that it will introduce premium economy for its long-haul fleet. The rollout is scheduled to begin Q4 2020, and is expected to be completed by the end of 2022. The airline’s premium economy class will be located in its own cabin, providing passengers with more space, increased comfort and an enhanced service offering.

Finnair | Related VIDEO: Finnair CDO Katri Harra-Salonen @ Aviation Festival 2018 – APEX Media



[PHOTOS] United Takes Delivery of First Boeing 787-10 Dreamliner

United Airlines became the first US carrier to take delivery of the largest variant of the Dreamliner this week. The Boeing 787-10 will be the first to feature the airline’s new all-aisle access Polaris business-class seat, along with a split-screen that allows passengers to watch a movie and view the flight map simultaneously. The aircraft is expected to enter service on January 7, 2019, operating the LAX–EWR route.

Airways Magazine | Related VIDEO: United CDO Linda Jojo @ Aviation Festival 2018 – APEX Media



Air Astana to Launch Low-Cost Subsidiary

Kazakhstan flag carrier Air Astana will launch a low-cost carrier (LCC) called FlyArystan in the first half of 2019. The LCC will initially operate four Airbus A320 aircraft, growing to a fleet of at least 15 aircraft by 2022. Tim Jordan, who previously held management positions at Cebu Pacific and Virgin Blue (now Virgin Australia), will lead the new airline.  

Air Astana | Related Career Choices: Air Astana Launches Six Educational Kits for Kids



SITA Nabs MEXIA Interactive to Enhance Passenger Flow and Queue Management

SITA has acquired MEXIA Interactive, a Winnipeg-based provider of automated predictive analytics and detailed passenger flow management for the air transport industry. MEXIA’s technology can pinpoint and predict bottlenecks in airport queues, while also helping airports grow their non-aeronautical revenue potential through insights on traveler dwelling time. “We are extremely excited about the additional benefit our existing customers will receive from the wider SITA portfolio while helping SITA deliver additional value and benefits to their established customer base,” said Glenn Tinley, president of MEXIA.

SITA | Related SITA Calls for Secure Biometric Data Sharing Between Stakeholders to Optimize PaxEx – APEX Media



Honeywell Opens Technology Experience Center for IoT in Dubai

Co-located with the recently launched Industrial Cybersecurity Center of Excellence at Honeywell’s regional headquarters in Dubai, the company’s new Technology Experience Center will leverage its global expertise and industrial knowledge, unlocking new opportunities for digital transformation and Internet of Things (IoT) technology deployments. Norm Gilsdorf, president, Honeywell, High Growth Regions, Middle East and Russia, says that Dubai was selected as the location “because it is a global hub of innovation and IoT adoption.”

Arabian Aerospace | Related Honeywell report reveals potential of inflight connectivity – Get Connected





Striking gold. Captured by @matt_dvc (via Instagram)

Use #APEXPOTD for the chance to be featured in the APEX Daily Experience newsletter!


> Tweet of the Day

And Happy Diwali from the @airvistara flight UK747 crew that flew us from #Delhi to #Kolkata #Calcutta! #HappyDiwali

Sanjiv Kapoor @TheSanjivKapoor


Association News

APEX TECH: Call for Contributions 

The APEX Technology Committee is issuing a Call for Contributions for education sessions at the APEX TECH conference, 29-30 January 2019 at the Los Angeles Marriott LAX. Interested in presenting? Learn more here.


Follow APEX on Social Media

If you haven't already, make sure to follow us on your preferred social media platform. APEX shares the latest and most interesting PaxEx news via Twitter, Facebook and LinkedIn. Are you a keen AvGeek photographer? Tag your best Instagram pics with #APEXPOTD for the chance to be featured in the APEX Daily Experience newsletter! Click here for links to our social media accounts.



In this position with British Airways, you will help develop the future of our aircraft product, ranging from seats and cabin interiors to inflight entertainment systems. You will need to have strong data analysis and presentation skills, a passion for our customer experience and a proven ability to work across and manage multiple stakeholders. Click here for the full job description.
> Aircraft Product Executive


> Quote of the Day


“Focus on selling the customer an experience, not just a product or a service. Strategic partnerships with companies that specialize in delivering such experiences are the key to future-proofing.”

Rick Warren, “The Boss,” West Entertainment


Until tomorrow



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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