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November 8, 2018



Today's Top Stories



Industry News | Comfort & Ambience | Entertainment & Connectivity | Catering & Services


Blizzard and Signal Lamp Forge Alliance to Bring Epic Content to the World of Aircraft

Blizzard Entertainment and newly formed Signal Lamp Entertainment (SLE) have launched an exclusive collaboration that will bring “epic” content experiences to the skies – something they say will be achieved by January 2019. According to SLE, the experiences can include everything from Blizzard-themed aircraft liveries and safety videos, to a multilayered content ecosystem including cinematic shorts, live streams of eSports events, pro-gamer and developer profiles and access to games like Hearthstone.

APEX Media | Related AirAsia Potentially Planning Launch of Esports Team, League, and Center – The ESports Observer



Qantas Trials Digital Passport Smartphone App

Qantas has begun a month-long trial of its Qantas Facial Recognition app at Brisbane Airport for three selected flights. Travelers who have opted in during check-in, downloaded the app from the Google Play store (the app is not available for iPhone users) and followed the necessary steps, which include scanning and verifying their passport, can rely on facial recognition to enter the Qantas lounge (if eligible) and board their flight.

Australian Business Traveller | Related Qantas passengers use facial recognition technology in landmark Sydney Airport trial – Sydney Airport



SkyLights Merges With Allomind

SkyLights has merged with Allomind under the name SkyLights Inc., following a partnership that saw the companies partner on Allosky, a cinematic VR headset that launched in June. The new entity will combine Allomind’s expertise in nanotechnology, optics and consumer products with SkyLights’ commercial experience in the airline market. It will be led by SkyLights’ CEO David Dicko, while Allomind’s co-founder and CEO Abhijit Limaye will take on the role of chief product and technology officer.

APEX Media | Related [VIDEO] SkyLights Selected for Hangar 51 Global Accelerator Program – APEX Media



Class Action Lawsuit Against Southwest, Delta, United and American Could Mean Payout for Passengers

Passengers who have flown with Southwest, Delta Air Lines, United Airlines or American Airlines in the last seven years may be entitled to compensation. A class action lawsuit was filed against the airlines, who have been accused of limiting the number of available seats on flights to raise ticket prices. While American and Southwest settled for $45 million and $15 million, respectively, they deny any wrongdoing. Delta and United have yet to settle.

Travel Pulse | Related Settlements Totaling $60 Million Impact Purchasers of Domestic Airline Tickets From American, Delta, Southwest, United, Continental, or US Airways – PR Newswire



China Southern Chooses Thales IFE for New Boeing 777s

China Southern has selected the Thales AVANT in-flight entertainment (IFE) system for its new Boeing 777 fleet. The airline’s long-term IFE partnership with Thales dates back to 2008, before it first introduced Thales’ IFE systems on its 777 fleet in 2012 and went on to become the launch customer for AVANT in 2014. “[China Southern’s choice] further demonstrates Thales commitment to support the airline’s ambitions of providing their passengers the best in-flight experience,” said Philippe Carette, CEO of Thales InFlyt Experience.  

Thales | Related Thales AVANT to Fly on American Airlines’ Boeing Dreamliner Fleet – APEX Media



American Airlines to Allow Travelers With Nut Allergies to Board Early

As of December 12, American Airlines will allow travelers who suffer from nut allergies to board flights early so they can clean areas they will come in contact with. “Customers with nut allergies who would like to board flights early to wipe down surfaces may ask to do so at the gate,” a spokesperson for the airline said. “Though we do not serve peanuts in flight, we can’t guarantee our customers won’t be exposed to peanuts or other tree nuts during their trip.”

Today | Related Southwest Airlines' decision to stop serving peanuts prompts outcry from peanut industry leaders – Los Angeles Times



Thanksgiving Comes to Emirates Passengers

Emirates passengers traveling between Dubai and the US from November 22 to 25 will be served a Thanksgiving meal during their flights. Among the menu items, depending on whether you’re in economy, or first or business class, are roasted turkey served with chestnut stuffing, cranberry sauce, mashed potatoes and pumpkin mash. First- and business-class passengers also have the option of additional appetizers and desserts. Passengers flying on board the airline’s Airbus A380 will be served limited-edition pumpkin cupcakes in the aircraft’s iconic onboard lounge.

Arabian Aerospace | Related Emirates Rolls Out Mithai Truck for Diwali – Khaleej Times 





Lufthansa Boeing 747-8 into the sunset. Captured by @iadspotter (via Instagram)

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> Tweet of the Day

#AirFrance is proud to open today its Digital Factory, a brand new tool to accelerate its transformation 🚀 #AF_DigitalFactory

Air France Newsroom @AFnewsroom


Association News

2019 MultiMedia Market Booth Booking Dates Announced 

Now extended to two and a half days, meet with influential airline decision-makers and CSPs at the 2019 MultiMedia Market in Dublin, Ireland. Tier 1 booking opens on November 26. You can view the entire booking schedule here.


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In this position with British Airways, you will help develop the future of our aircraft product, ranging from seats and cabin interiors to inflight entertainment systems. You will need to have strong data analysis and presentation skills, a passion for our customer experience and a proven ability to work across and manage multiple stakeholders. Click here for the full job description.
> Aircraft Product Executive


> Quote of the Day


“Organizational agility is key. A company’s level of agility can often be directly correlated to its people and their ability to adapt to change – creative people provide creative solutions to unforeseen shifts in the market."

Niall McBain, CEO, Spafax


Until tomorrow



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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