No Images? Open in Browser

November 9, 2018



Today's Top Stories



Industry News | Comfort & Ambience | Entertainment & Connectivity | Catering & Services


Ryanair Aircraft Seized by DGAC

France’s civil aviation authority, the DGAC, has seized one of Ryanair’s aircraft at Bordeaux-Merignac Airport, resulting in a five-hour delay for the 149 passengers on board. The move is an attempt to recover public aid Ryanair received from a group of French airports in 2008-09, which the European Commission later judged as illegal. In a statement, the DGAC said, “This measure has been taken as a last resort by French authorities after several demands for payment and attempts at recovery that have failed.”

Air Transport World | Related Ryanair strikes deals with four European cabin crew unions – Breaking Travel News



Six Injured in Fly Jamaica Airways Accident

Six people are reportedly injured after a Fly Jamaica Airways Boeing 757-200 aircraft skidded off a runway at Cheddi Jagan International Airport in Georgetown, Guyana. Flight 526 took off for Toronto from the country’s capital before turning back due to a technical problem. In a statement on its website, the airline said it believes all 118 passengers and eight crewmembers are safe, but images show substantial damage to the aircraft’s starboard wing and engine.

Seattle Times | Related Indonesia jet had damaged airspeed indicator on last four flights – Reuters



FSCs Set to Take Lion's Share of Middle East IFC Revenue by 2035

Middle East-specific research from Inmarsat Aviation’s “Sky High Economics” report suggests that full-service carriers (FSCs) in the region will be responsible for a higher proportion of revenue related to in-flight connectivity (IFC) than in other regions. Neale Faulkner, Inmarsat director of Market Development, MEASA, said that, while FSCs are forecasted to account for 63% of the IFC market across the globe by 2035, Middle East FSCs will command nearly 70% of the revenue associated with IFC over the same period.

APEX Media | Related Takeaways From APEX Middle East & Africa 2018: Day One – APEX Media



Diehl Aviation and AVIC Join Forces to Tackle Growth in Chinese Aircraft Market

Diehl Aviation and AVIC Cabin Systems, a subsidiary of Aviation Industry Corporation of China, signed a memorandum of understanding at the Zhuhai Airshow. Under the terms of the agreement, the companies will collaborate on procurement, supply-chain activities, manufacturing and marketing for cabin interior projects in China – a country, they say, has one of the fastest-growing aviation markets in the world.

Diehl | Related [PHOTOS] CR929 Mock-Up Unveiled at Airshow China, With Cabin Interior by Tangerine



Turning Honey Into Wine: Ethiopian Airlines Serves Bee d’Vine Mead

Ethiopian Airlines serves Bee d’Vine honey wines in flight; Ayele Solomon says he has received interest from several other airlines as well. “Offering something most other airlines don’t serve can ... set you apart," said Francine Cohen, editor-in-chief and consultant at Inside F&B. "If your route takes you to Poland, Nordic countries, Rome, England, Greece or Ethiopia, there’s a great regional story to tell, as each of these places has a rich honey wine history.”  

APEX Media | Related Seat as Honey: Nature-Inspired Comfort Solutions Are All the Buzz – APEX Media



American Airlines Raises the Bar for Top-Tier Flyers

Starting next year, American Airlines will raise the spending quota for its top-tier frequent flyers at the Executive Platinum level. In addition to flying 100,000 elite qualifying miles, frequent flyers will need to accrue $15,000 in elite qualifying dollars (EQDs), compared to the $12,000 EQDs that are currently required. American Airlines joins Delta and United airlines, which recently made similar changes to their elite programs.

USA Today | Related United Airlines Raises Requirements for Frequent Flyer Program’s Most Elite Status – The Chicago Tribune



Sea-Tac Airport’s Concourse D Annex Opens

A two-story annex to Concourse D has opened at the north end of Seattle-Tacoma International Airport’s main terminal. The building, designed by HOK, Port of Seattle and the Walsh Group, adds six new passenger holdroom gates, multiple concession stands, free Wi-Fi, electric charging stations and a children’s play area. “Integrating natural materials from the local landscape provides a calming, enjoyable experience for travelers and the people who work here,” said Alan Bright, a senior design principal with HOK.

HOK | Related 70 Years Later: HOK’s Vision for a Sustainable Heathrow – APEX Media





An Air Canada Boeing 787-9 Dreamliner. Captured by @ptgui (via Instagram)

Use #APEXPOTD for the chance to be featured in the APEX Daily Experience newsletter!


> Tweet of the Day

RELEASE: #Boeing, @Safran Joint Venture to start operations & begin designing auxiliary power units.

The Boeing Company @Boeing


Association News

Hear from APEX CEO Joe Leader at FTE Asia EXPO 

Register now to hear from APEX CEO Joe Leader and members of the APEX Connectivity Working Group at FTE Asia, a passenger experience and business performance expo, on 13-14 November in Singapore.


APEX Middle East & Africa Photos are Online!

During APEX Middle East and Africa 2018, delegates were party to keynote addresses from airlines including flydubai, Emirates, Etihad and Oman Air. They also saw presentations on topics ranging from regional in-flight entertainment to building the business case for in-flight connectivity. Click here to view photos from the event.


Per Norén Appointed President of Global Eagle Entertainment Inc.

Global Eagle Entertainment Inc. yesterday announced that Per Norén will be appointed to the position of president effective November 8, 2018. Norén joined the company in 2017 and most recently served as chief commercial officer.  Prior to joining Global Eagle, Mr. Norén spent 10 years at The Boeing Company, including as the chief customer officer for Digital Aviation. Read the full press release here.


> Quote of the Day


"Engineering is the closest thing to magic that exists in the world."

Elon Musk


Until next week



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


Connect with APEX


You have received this email because you are subscribed to this newsletter from

Change email frequency | Unsubscribe

Airline Passenger Experience Association (APEX) | 355 Lexington Avenue, 15th Floor | New York | NY | 10017

©Airline Passenger Experience Association (APEX) 2019. All rights reserved.