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November 20, 2018



Today's Top Stories



Industry News | Comfort & Ambience | Entertainment & Connectivity | Catering & Services


Panasonic Adds Turkey’s TRT World to Live TV Content

TRT World, an international news platform launched in 2015 and headquartered in Istanbul, is now available as part of Panasonic Avionics Corporation’s eXTV global television platform. The first airline to activate the channel for travelers is Turkish Airlines. The service is delivered over the same Ku-band satellite connection as Panasonic’s eXConnect onboard internet service.

APEX Media | Related Turkish Airlines Further Upgrades Passenger Experience Onboard with Panasonic IFEC Solutions – Panasonic Avionics



Joon Launches Flexible Seating Option for Families

Air France subsidiary Joon has launched a new seating option for families traveling with children aged between two and six years old. Similar to Air New Zealand’s Skycouch, the “Cosy Joon” seating option transforms two adjacent seats into a continuous space that can function as “a play area or a cozy bed for two children.” The product is available on select rows on board Joon’s Airbus A340 aircraft. It involves cabin crew converting two removable headrests into a single seat with a surface area measuring 41 inches by 29 inches, with a mattress placed on top.

The DesignAir | Related Travel Crowdfunding: Joon Throws Paperplane Tool Into the Mix – APEX Media



Norwegian Air Argentina Launches Country’s First In-Flight Wi-Fi

Norwegian Air Argentina has rolled out free in-flight Wi-Fi on domestic flights, making it the first airline in the country to do so. The Norwegian Air Shuttle subsidiary launched operations on October 16 and currently operates a single 189-seat Boeing 737-800 on daily routes between Buenos Aires and the cities of Córdoba, Mendoza, Neuquén and Iguazú. Norwegian Air Argentina CEO Ole Christian Melhus said the Wi-Fi service will be added to the airline’s domestic fleet as it expands to between 10 and fifteen 737-800s by the end of 2019. “It is a product that no other airline offers in the country, which gives us a very relevant competitive advantage,” said Melhus.

Air Transport World | Related Argentinian airports welcome Norwegian’s new venture – Inflight Online



Jeju Air Orders Up to 50 Boeing 737 MAX 8s

Jeju Air has placed an order for 40 Boeing 737 MAX 8s, with options for an additional 10 aircraft. The order, worth up to $5.9 billion at list prices, is the largest ever placed by a South Korean low-cost carrier. The aircraft are expected to be delivered between 2022 and 2026. Jeju Air said some of the aircraft on order could be upsized to the larger 737 MAX 10 variant. “The 737 MAX 8 and its superior performance and economics make it an ideal airplane to implement our growth strategy as we look to expand beyond Asia in the coming years,” said Jeju Air president and chief executive Seok-Joo Lee.

Breaking Travel News | Related Jeju Air to add 11 new international routes within this year – Pulse News



KLM Launches VR Experience

KLM has launched a virtual reality (VR) platform that delivers a 360-degree experience of destinations around the world. Hosted by chef and adventurer Kiran Jethwa, the first installment of KLM’s iFly VR takes place in the Thai jungle in search of the “world’s most remarkable cup of coffee,” taking the viewer through the entire production process. “KLM is blazing a new trail to inspire people and give them the ultimate experience. Our digital magazine reaches millions of people. With the help of iFly, we are constantly looking for new ways to surprise our readers,” said Boet Kreiken, KLM’s EVP of Customer Experience.  

Inflight Online | Related KLM Uses Augmented Reality to Make the Gate Wait Fun – APEX Media



Southwest Airlines Acknowledges In-Flight Wi-Fi Problems

Southwest Airlines has been experiencing problems with the in-flight Wi-Fi systems on a number of aircraft in its fleet. The problem was first acknowledged in an internal company memo from last summer, which was obtained by the Chicago Business Journal. Management conceded that Southwest’s Wi-Fi had been deactivated on a portion of its fleet, including 28 recently delivered Boeing 737-800s. In the three months since, there have been several reports of non-functioning Wi-Fi across the Southwest fleet, according to an anonymous source who is also a Southwest flight attendant. “We’re working closely with our in-flight Wi-Fi providers, evaluating services on specific aircraft,” said Southwest in a statement.

Chicago Business Journal | Related Southwest Airlines Adds Free Movies to In-Flight Entertainment Portal – Travel Pulse



EasyJet Exercises Rights for 17 Airbus A320neos

EasyJet has exercised purchase rights for an additional 17 Airbus A320neos, increasing its total order to 148 aircraft, including 30 A321neos. The conversion, at current list prices, is worth $1.8 billion. Airbus says easyJet’s additional A320neos will come with 186 seats in an all-economy configuration. The low-cost carrier also decided to defer deliveries of 18 A320neos by 24 months. “This repeat order cements easyJet’s position as the largest European operator of our leading A320 family,” said Christian Scherer, Airbus CCO.

FlightGlobal | Related Brexit fears fail to dent EasyJet bookings – BBC News





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APEX TECH: Call for Contributions

The APEX Technology Committee is issuing a Call for Contributions for education sessions at the APEX TECH conference, 29-30 January 2019. Learn more here.


> Quote of the Day


“The minute you read something that you can’t understand, you can almost be sure that it was drawn up by a lawyer. ”

Will Rogers


Until tomorrow



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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