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December 13, 2018



Today's Top Stories



Industry News | Comfort & Ambience | Entertainment & Connectivity | Catering & Services


Hawaiian Airlines Wants In-Flight Wi-Fi

Hawaiian Airlines could soon invest in in-flight connectivity if expected technological improvements bring about reliable satellite coverage to remote areas of the Pacific. The carrier's CEO, Peter Ingram, said Hawaiian spent much of the year investigating which systems can provide reliable in-flight Wi-Fi connectivity over the Pacific. “We do think over the next couple of years there are a couple of providers that are going to have better capabilities in terms of coverage of the Pacific…[In-flight Wi-Fi] is going to be an investment we make in the future,” he said.

FlightGlobal | Related Hawaiian Airlines Bets on Premium Leisure Strategy With New A321neo Cabin Interior – APEX Media



Rolls-Royce Stockpiles Parts in Case of No-Deal Brexit

Rolls-Royce is planning to stockpile parts and move its regulatory approvals operations to Germany, in preparation for a possible no-deal Brexit. The aerospace firm said it is in talks with the European Aviation Safety Agency to transfer design regulatory approvals for large jet engines away from the UK, a measure it described as a “precautionary and reversible technical action.” After speaking to suppliers and reviewing operations, Rolls-Royce said it has “the required capacity” to maintain its UK business in the event of a no-deal Brexit.

The Guardian | Related IATA-Commissioned Study Explores Impact of Brexit on Aviation Industry and Passenger Experience – APEX Media



Unruly Passenger Incident Rate Rises, IATA Data Shows

At IATA’s Global Media Day this week, Tim Coleman, assistant director of External Affairs at IATA, reported a higher rate of unruly passenger behavior in the cabin in 2017 compared to 2016. While the number of less severe cases (Levels 1 and 2) decreased, Level 3 incidents increased from 1% to 3% of total incidents, and Level 4 incidents more than doubled.

APEX Media | Related Unruly Passenger Incidents Have Become Fewer, But More Severe – APEX Media



[PHOTOS] Cabin Fever 2018: A Year in Aircraft Interiors

There were plenty of aircraft deliveries around the world throughout 2018 and airlines rightfully showed off their brand-new and revamped cabin interiors. In case you missed them, here are some of the highlights of this year.

APEX Media | Related The Routes Less Taken: Middle Eastern Regional Airlines Map Out Strategies for Success – APEX Media



[PHOTOS] ANA’s First Sea Turtle Airbus A380 Rolls Out of Paint Shop

All Nippon Airways’ first of three Airbus A380 aircraft with a unique sea turtle livery has rolled out of Airbus’ paint shop in Hamburg. The new aircraft will operate flights between Tokyo’s Narita International Airport and Honolulu. It will feature a four-class layout including economy, premium economy, business-class and first-class cabins. Premium passengers will receive exclusive bedding, loungewear and amenity kits.

Business Traveller | Related ANA Will Serve Space Food on Tokyo-Houston Flights – APEX Media



SunExpress Launches Flight Booking Service on Amazon Alexa

SunExpress has developed an Amazon Alexa skill allowing customers to search for and book flights via the voice-activated virtual assistant. Travel technology firm InteRES created the Alexa Skill as part of its Airline Retail Engine to allow the German airline’s customers to search for flights with their voice and pay via Amazon Pay. The service supports the German language, with English expected to be added soon. “Our Airline Retail Engine opens up totally new horizons. Airlines can dip their toes into digital marketing, in real time, without taking a lot of risk,” said Alexander von Bernstorff, InteRES, director of Airline Solutions.

PhocusWire | Related American Airlines Goes Live with Spafax Profile Skill for Alexa – APEX Media



British Airways Selects SkylogistiX Supply Chain Solution

British Airways has selected SkylogistiX, a joint venture between SPIRIANT and Kuehne + Nagel, to manage its in-flight supply chain under a five-year deal. BA will use the company’s SkyLog software to forecast, plan and provide inventory management of its onboard products. “We have been working with British Airways for a number of years, and we are delighted to increase the scope of services to support their visionary supply-chain transformation project,” said Gerard Roche, managing director of SkylogistiX.

PAX International | Related AMI Wines and SkylogistiX to Smooth Out United’s Wine Program – APEX Media





The Airbus A350 is slowly becoming a common sight at airports around the world. Captured by @gnavaphoto (via Instagram)

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Last weekend, we welcomed our 27th C Series (HB-JCS) to our SWISS fleet. 😍✈

Swiss Intl Air Lines @FlySWISS


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> Quote of the Day


“Negotiation is not an act of battle; it’s a process of discovery. The goal is to uncover as much information as possible.”

Chris Voss


Until tomorrow



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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