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December 20, 2018



Today's Top Stories



Industry News | Comfort & Ambience | Entertainment & Connectivity | Catering & Services


APEX Year in Review: The Top Stories of 2018

From Panasonic Avionics' third-generation satellite communications network, unveiled at the Consumer Electronics Show in January, to Air France's first female CEO, these are the most-clicked APEX Daily Experience newsletter stories of 2018. We've also compiled a list of aircraft cabin interiors unveiled this year, as well as a photo album from APEX events that took place in the past 12 months. Click the related link below to view all of year-in-review content produced by APEX Media.

APEX Media | Related APEX Year in Review – APEX Media



Air Astana Embraer E190-E2 Fleet to Fly With Bluebox Wow on Board

The Air Astana Embraer E190-E2 that was unveiled last week is the first of five the airline has on order, each of which will be flying with the Bluebox Wow portable wireless in-flight entertainment system. Air Astana will also be deploying the solution in business class on five Airbus A320s. In separate news, Air Astana will be upgrading its 850 Apple iPads from Bluebox Ai to Bluebox Hybrid, which will enable passengers to stream an array of content, as well as access preloaded early-window content from the airline-owned iPads.

Bluebox Aviation | Related [VIDEO] Bluebox Aviation to Offer Free Accessible IFE Upgrade for Customers; Air Inuit Announced as Customer – APEX Media



Airbus Cooperates With US Authorities Over Corruption Allegations

The United States opened an investigation into allegations of corruption against Airbus, according to an article published by Le Monde today. Airbus could face fines of several billion euros as a result of the case, which dates back to 2016 and involves probes underway in Britain and France. “Airbus is cooperating with the US authorities in close coordination with the (British) SFO and (French) PNF,” the company said in a statement.

Reuters | Related Serious Fraud Office opens Airbus corruption investigation – BBC



Citilink’s First Inmarsat GX Wi-Fi Installation Completed

Citilink’s first Airbus A320 equipped with Inmarsat GX Wi-Fi is now in service, two weeks after the aircraft was grounded for the installation. It is unclear whether the Wi-Fi service is active or in testing mode. During APEX EXPO in September, Inmarsat announced that Citilink committed to a 10-year deal with Mahata Aero Teknologi, GMF AeroAsia (part of Garuda Indonesia Group), Lufthansa Systems and Lufthansa Technik to install Inmarsat’s GX Aviation in-flight broadband service on 50 aircraft.

Paxex.Aero | Related Mahata Aero Teknologi Leads Citilink to Inmarsat’s GX Aviation Connectivity – APEX Media



Gatwick Airport Closes Runway Over Drone Activity

Following reports of drones flying over Gatwick Airport, the runway has been closed and flights have been suspended or canceled while investigations are carried out. “It is against the law to fly a #drone above 400ft or within 1km of an airport boundary,” the UK Department of Transport tweeted. EasyJet, one of the airlines affected by the incident, issued a notice informing customers of canceled flights that they are entitled to transfer free of charge to an alternative flight and hotel if required.

easyJet | Related @transportgovuk – Dept for Transport



Transparency and Payment Options Are Key When Booking Travel, Study Shows

The majority (66%) of respondents to a survey conducted by ACI Worldwide and YouGov are annoyed by the lack of transparent pricing when booking travel. According to the study, 36% of respondents become frustrated when their preferred method of payment isn’t offered: Credit (36%) and debit (29%) cards are the most popular means to pay for trips, with PayPal representing 17% market share in most countries and across age groups.

PhocusWire | Related Travel Companies Risk Losing One Third of Customers Due to Lack of Payment Choices– ACI Worldwide



Airports Get Festive With Ice Rinks and a Gingerbread Model of LHR

This year marks the 20th anniversary of Munich Airport’s Christmas and Winter Market, which features ice skating, crafts and traditional treats. London Heathrow Airport, meanwhile, is displaying a gingerbread model of the airport. Back across the pond, Denver International Airport also has a skating rink, while Minneapolis-St. Paul International Airport has outfitted its Snoopy statue with a festive sweater.

NBC News | Related World’s biggest Christmas lights show – on a plane at London Luton Airport – Luton Airport





LAX. Captured by @artoftheairport (via Instagram)

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> Tweet of the Day

Our future pilot, 10-year-old Boris wrote us a letter. This one time, he received an exceptional gift ✈️❤️

Royal Dutch Airlines @KLM


Association News

Register Now for APEX TECH and Save with Early Bird Rates 

Register now for APEX TECH and save $100 with the early bird rate. Experience innovation and guidance on technology issues critical to the aviation industry in Los Angeles 29-30 January 2019.


APEX Media at CES

APEX Media will be at the Consumer Electronics Show in January to meet with APEX members and cover the latest tech trends as they apply to the airline passenger experience industry. Let digital editor Kristina Velan ( and news editor Ari Magnusson ( know if you're exhibiting or attending and they will be in touch to schedule a meeting.


> Quote of the Day


"It isn’t about turning your back on the world; it’s about stepping away now and then so that you can see the world more clearly and love it more deeply."

Leonard Cohen


Until tomorrow



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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