No Images? Open in Browser

December 21, 2018



Today's Top Stories



Industry News | Comfort & Ambience | Entertainment & Connectivity | Catering & Services


Panasonic and Ericsson Activate 5G Connectivity in Flight

Ericsson’s 5G-ready platform is now live, enabling Panasonic Avionics subsidiary AeroMobile to offer higher quality data, voice and messaging services in flight. Any passenger whose mobile service provider has a roaming agreement with AeroMobile can use the service, which is delivered on board more than 20 of Panasonic’s airline customers. Panasonic also announced that AeroMobile has partnered with a telecoms operator in the Middle East to make in-flight roaming in Kuwait more accessible and affordable.

Panasonic Avionics | Related AeroMobile partners with Ooredoo in Kuwait for in-flight roaming – Arabian Aerospace



TSA Tests CT Scanners at Airport Security Over the Holidays

Thirteen airports in the United States will be testing CT scanners at security checkpoints over the next two and a half weeks. Instead of sending their carry-on bags on a conveyor belt, passengers will drop them into the scanner, without having to remove their laptops – with the same to apply to liquids in the future.The difference really is night and day in terms of what the operator sees because the CT scan is three-dimensional,” TSA administrator David Pekoske said. The TSA expects to roll out 200 more of the machines in airports in the new year.

Washington Examiner | Related The TSA’s New Body Scanners Will Speed Up Your Next Trip – Condé Nast Traveler



Court Injunction Puts Stop to Virgin Atlantic Holiday Strike

Virgin Atlantic pilots within the Professional Pilots Union will not be carrying out their planned strikes over the holidays, after the carrier was granted a High Court injunction against the industrial action. “We took the decision to go to court reluctantly, but we felt it necessary to ensure that our customers will be able to travel over the festive period as planned,” the airline said in a statement.




Amazon Go to an Airport Near You?

Los Angeles and San Jose international airports are among the US airports that have received queries from Amazon as the online retailer looks to expand its checkout-free store, Amazon Go. The store operates by using computer vision, sensor technology and machine learning to detect when products are removed from, and returned to, shelves, while keeping track of a customer’s purchases through an app. Customers simply walk out of the store when they’re done and the purchases are debited from their Amazon account. The first Amazon Go opened in February 2018 in Seattle.

Business Traveller | Related Second Amazon Go Store Opens in San Francisco – Curbed SF



EasyHotel Plans to Open Property Near CDG

EasyHotel, part of the “easy” family of brands, has applied for an operating lease agreement to build its first property in France. The 209-room budget hotel, expected to open by 2021, would be located within the perimeter of Paris Charles de Gaulle Airport. EasyHotel has 35 locations worldwide, including London, Barcelona and Dubai.

Business Traveller | Related Immfly Service Boosts easyJet Customer Satisfaction by 22% – APEX Media



Refreshing Defense: Products That Keep Passengers Hydrated and Healthy

Emirates recently renewed a contract with Phizz to offer its rehydration tablets to first-class passengers. Other options to remain healthy during the busy holiday travel season include Berocca, a brand of over-the-counter nutritional supplements, and 1Above, which uses the antioxidant Pycnogenol as an active ingredient to reduce jet lag, boost immunity and promote better circulation.

APEX Media | Related Singapore Airlines and Canyon Ranch Promote Wellness on Ultra-Long-Haul Flights – APEX Media



SAS Launches Sustainable Amenity Kit

Scandinavian Airlines is now offering sustainable amenity kits to customers flying in business class on select flights. The kits feature an array of products, including a toothbrush with a cornstarch handle and socks made from recycled materials, from environmentally conscious Scandinavian brands. “Collaborating with suppliers focusing on Scandinavian sustainable design and sustainable travel is of the utmost priority for SAS,” said Karl Sandlund, the airline’s executive vice-president, Commercial.

Inflight Online | Related All You Can Eat: Can Edible Packaging Help Airlines Become More Sustainable? – APEX Media





Let it snow, let it snow, let it snow. Captured by @sky_trotter (via Instagram)

Use #APEXPOTD for the chance to be featured in the APEX Daily Experience newsletter!


> Tweet of the Day

At Swoop we think presents are nice but being present is what really matters. We're honoured to be helping more Canadians travel to see friends and families this season. Wishing you all a safe, happy and joy-filled holiday! #HappyHolidays #FlySwoop #GiftofGoing

FlySwoop @FlySwoop


Association News

Plan Your 2019-20 Content at APEX MMM in Dublin!

Join us in Dublin, 15-17 April, for the industry’s most comprehensive in-flight content conference for connecting buyers and sellers! APEX MultiMedia Market is the airline industry’s premier content conference that continually brings together airlines, CSPs and diversified distributors offering a range of new and acclaimed TV, MOVIE, GUI, GAME, APP and AUDIO content options.


APEX Media at CES

APEX Media will be at the Consumer Electronics Show in January to meet with APEX members and cover the latest tech trends as they apply to the airline passenger experience industry. Let digital editor Kristina Velan ( and news editor Ari Magnusson ( know if you're exhibiting or attending and they will be in touch to schedule a meeting.


> Quote of the Day


And every mother's child is gonna spy to see if reindeer really know how to fly. 

Mel Tormé


Until December 28. Happy holidays!



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


Connect with APEX


You have received this email because you are subscribed to this newsletter from

Change email frequency | Unsubscribe

Airline Passenger Experience Association (APEX) | 355 Lexington Avenue, 15th Floor | New York | NY | 10017

©Airline Passenger Experience Association (APEX) 2019. All rights reserved.