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January 7, 2019



Today's Top Stories



Industry News | Comfort & Ambience | Entertainment & Connectivity | Catering & Services


TSA Agents Reportedly Calling in Sick Amid Government Shutdown

Hundreds of TSA officers are calling in sick after being required to work without pay as a result of the partial shutdown of the United States government. The callouts have been reported at four international airports, including John F. Kennedy, Dallas–Fort Worth, Charlotte Douglas and Raleigh–Durham. A union official said that while some of the absences are in protest of the situation, other officers are calling out for practical reasons, for instance to cover child-care expenses or to take on other work to supplement their income. “Wait times may be affected depending on the number of callouts,” TSA spokesperson Michael Bilello said.

CNN | Related This Is the Third-Longest Government Shutdown in History – TIME



Alaska Airlines Flights Resume After Brief Power Outage

Alaska Airlines halted flights for about an hour after a power outage early Sunday morning affected the airline’s operations in Seattle. A spokesperson for the airline told Business Insider the outage was likely due to high winds in the area. A total of five flights were canceled and 27 were delayed, leaving some travelers stranded at the airport. The airline tweeted later that day that “power has been restored and we are working to assist our impacted guests.”

Business Insider | Related LaGuardia Flights Resume After Electric Blast Turns NYC Sky Blue – Bloomberg



Boom Raises $100M for Supersonic Commercial Jet

Denver-based Boom Supersonic has closed $100 million of Series B funding to finance progress on its Mach 2.2 commercial airliner, for a total of $140 million raised to date. The Series B round was led by educational and environmental fund Emerson Collective. The 55-seat aircraft, called Overture, has a combined 30 orders from Virgin Group and Japan Airlines and is expected to enter service in the mid-2020s.

Air Transport World | Related Return of Supersonic Flights Moves Step Closer With Latest Funding — Business Traveller



Seeing the Seasonal Light: Icelandair’s New Brew

Icelandair has introduced a new beer on board that’s inspired by the Icelandic winter light. Called Snæbjört, the pale ale is brewed by Boyne Brewhouse in Ireland and replaces the former 737 Max IPA, from the same brewery. The new beer has a 5% abv – a reference to the average year-round temperature in Iceland – and has a hoppy and fruity taste with a sweet aroma of pineapple, mango and passion fruit.

Breaking Travel News | Related Changing Tastes: Beers Brewed for High-Altitude Drinking – APEX Media



Emirates Denies Editing LGBTQ Content

Emirates Airlines is reportedly censoring LGBTQ content in its in-flight entertainment catalog, according to the Evening Standard. The deleted footage includes same-sex kisses from Oscar-nominated Lady Bird and at least one episode of the BBC America drama Killing Eve. A spokesperson for Emirates denied that the airline edited the content, saying, “Emirates does not have rights to edit any licensed movie or TV content, as we acquire content produced by the studios and distributors.”

NewNowNext | Related Delta Criticized for Deleting Same-Sex Love Scene From In-Flight Entertainment — Los Angeles Times



Delta’s Retrofitted Boeing 777s to Fly on Six Routes

Passengers flying with Delta Air Lines as of March 1 this year will be able to experience the airline’s recently retrofitted Boeing 777 cabins on six routes, including from Minneapolis–St. Paul to Tokyo Haneda and Hartsfield–Jackson to Paris. The $100-million renovation of the fleet will see a four-class configuration featuring the enclosed business-class Delta One Suites and premium economy Delta Premium Select product, which debuted on the airline’s Airbus A350 in November 2017.

Business Traveller | Related [PHOTOS] PriestmanGoode Unveils New LATAM Cabin Interiors — APEX Media



Elevated Pitch: Are Airlines Going Too Far With Marketing Credit Cards In Flight?

Flight attendants have been marketing credit cards for years now, with United Airlines become the latest to have crew make similar announcements about its co-branded credit card as of September 1. According to the Wall Street Journal, airline revenue from loyalty programs is growing – largely thanks to the sale of miles to credit card issuers. But airlines may wish to consider the potential downsides of these sales pitches, when customers have their entertainment or sleep interrupted or when interspersing important safety announcements with credit card offers results in passengers tuning out.

APEX Media | Related United Becomes Latest Airline to Deploy Flight Crews to Pitch Credit Cards — Skift





Hurling from a restful holiday into hustle mode. Captured by @i_am_lacombe (via Instagram)

Use #APEXPOTD for the chance to be featured in the APEX Daily Experience newsletter!


> Tweet of the Day

Looking forward to meeting with @PanasonicAero, @ThirdEyeGen, @Fox_Tripper, Silentium, @skylightsaero at #CES2019 next week to discuss #wellness, in-flight entertainment, content consumption, noise cancellation and #VirtualReality!

Kristina Velan @kristinavelan


Association News

Register Now for APEX TECH

Be sure to register for APEX TECH, taking place 29-30 January in Los Angeles, USA. Hear thought-leading presentations from airline industry leaders on cutting-edge technologies.


APEX Media at CES

APEX Media is at the Consumer Electronics Show this week to meet with APEX members and cover the latest tech trends as they apply to the airline passenger experience industry. Let digital editor Kristina Velan ( and news editor Ari Magnusson ( know if you're exhibiting or attending and they will be in touch to schedule a meeting.


> Quote of the Day


"Ideas are like fish. If you want to catch little fish, you can stay in the shallow water. But if you want to catch the big fish, you’ve got to go deeper."

David Lynch


Until tomorrow



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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