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January 8, 2019




Today's Top Stories



Industry News | Comfort & Ambience | Entertainment & Connectivity | Catering & Services


Norwegian Begins Rollout of Inmarsat GX Using CabinConnect

Norwegian and Collins Aerospace, a United Technologies subsidiary, today announced the rollout of high-speed in-flight Wi-Fi for passengers traveling between Europe, the US, South America and Asia. The first Inmarsat GX-equipped Boeing 787-9 was delivered on December 18. Mid-January will see the first connected 737 MAX enter service, and a tiered payment model means free basic connectivity for all on board.

APEX Media | Related Budget Carrier Spirit Airlines to Start Offering Wi-Fi by Mid 2019 – CNBC



Uber Elevate Partner Unveils Autonomous Air Taxi at CES

Bell unveiled its vertical-takeoff-and-landing (VTOL) autonomous air taxi at the Consumer Electronics Show in Las Vegas yesterday. The Bell Nexus will enter service as part of the Uber Elevate initiative, which plans to launch fleets of electric VTOL aircraft in Dallas, Los Angeles and an unnamed international market by the mid 2020s. Bell is collaborating with Safran, EPS, Thales, Moog and Garmin to bring the on-demand mobility solution to market.

APEX Media | Related Volocopter’s Air Taxi Takes Flight for the First Time in the US – The Verge



CES: Will Flying Taxis Make Cities Better Places to Live?

How could technology be used to improve the quality of city life? This question was a big theme at the CES Smart Future conference track. Flying taxis were proposed as a means of easing city congestion and may be a reality by the mid 2020s, but there are still challenges to solve before we see them buzzing over urban landscapes.

APEX Media | Related Volocopter eVTOL Aims for Singapore Flight Tests in 2019 — APEX Media



Frontier Airlines Says Tip Your Flight Attendant

The act of tipping cabin crew isn’t new, but low-cost carrier Frontier Airlines has introduced an option on flight attendants’ tablets for them to accept gratuities and for passengers to pay them. Instead of the former scheme of pooling the tips and redistributing them equally, crewmembers can now keep what they earn. However, the Association of Flight Attendants thinks tipping was introduced by the airline’s management to dissuade crewmembers from banding together, amid contract negotiations, with members voting in favor of strike action.

The Independent | Related Regulators Are Facing Heat Over Cabin Temperatures – APEX Media



First Class Now on American Airlines Daily LAX–HND Flight

American Airlines passengers flying between Los Angeles and Tokyo Haneda will have the option of booking first class. As of June 6, the carrier will replace its three-class Boeing 787-9 Dreamliner currently operating a daily service on the route with a four-class 777-300ER. According to Business Traveller, the airline has largely done away with international first class, so this option will be a perk for passengers looking for that premium.

Business Traveller | Related ANA Announces Details for Commencement of A380 Service – Airline Geeks



TSA’s Next Generation of Airport Security Canines Will Be Floppy-Eared

The TSA has begun phasing out pointy-eared dogs used at airports to sniff out explosives and drugs, in favor of those with droopy ears. “We find the passenger acceptance of floppy-ear dogs is just better. It presents just a little bit less of a concern,” TSA administrator David Pekoske said. “It doesn’t scare children.” The TSA currently employs 1,200 dogs, 80% of which are working breeds such as German Shepherds and Belgian Malinois. While the TSA says these dogs will not be completely eliminated from service, they will largely be replaced by Labrador Retrievers, Wirehaired Pointers, Golden Retrievers and similar breeds.

Travel Pulse | Related Miami Airport Tries Therapy Dogs to Sooth Stressed-Out Travelers – Miami Herald



Bags Picked Up, Ready to Go: Virgin Atlantic the Latest to Partner With Airportr

Virgin Atlantic passengers departing from Gatwick or Heathrow will be able to check in their luggage from any central London address, instead of waiting to do so at those airports. The airline is the latest to partner with baggage concierge Airportr, a service that enables passengers to travel to the airport, free of luggage. For pickup and check-in of one bag, the service costs from £30 with a one-hour slot, and from £40 for four bags with a three-hour slot. Other airlines that have adopted the service include British Airways, American Airlines, Finnair, easyJet and Cathay Pacific.

Business Traveller | Related Flying From Taipei? Ditch Your Suitcase at In-Town Check-In – Australian Business Traveller





Close quarters. Captured by @linus.warnecke (via Instagram)

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> Tweet of the Day

Air traffic control is complex enough as is. How will we manage when everyone is in autonomous flying cars? A combo of Agile Beam Tech (radars without moving parts) and AI that has human understanding, says Will Catrell of Raytheon. @theAPEXassoc #CES2019

Ari Magnusson @AriMagnusson


Association News

APEX MultiMedia Market Delegate Registration Now Open

APEX MultiMedia Market is the only global industry event focused specifically on bringing together IFE content buyers with the leading world-wide distributors of various content. Take advantage of early bird rates and register now!


APEX Media at CES

APEX Media is at the Consumer Electronics Show this week to meet with APEX members and cover the latest tech trends as they apply to the airline passenger experience industry. Let digital editor Kristina Velan ( and news editor Ari Magnusson ( know if you're exhibiting or attending and they will be in touch to schedule a meeting.


> Quote of the Day


“I think that one of these days ... you're going to have to find out where you want to go. And then you've got to start going there. But immediately. You can't afford to lose a minute.”

J.D. Salinger


Until tomorrow



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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