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January 17, 2019



Today's Top Stories



Industry News | Comfort & Ambience | Entertainment & Connectivity | Catering & Services


[PHOTOS] Aer Lingus Reveals First Brand Refresh in More Than 20 Years

During a launch event for its new brand identity at Dublin Airport today, Aer Lingus showcased one of its A330-300 aircraft, which will take to the skies sporting the airline’s refreshed livery for the first time tomorrow. “The amount of colored paint on an aircraft communicates a lot about its offering – too much and it says low cost, too little and it conveys a full-service carrier,” explained Dara McMahon, Aer Lingus’ director of Marketing and Digital Experience.

APEX Media | Related [VIDEO] Aer Lingus CEO Announces Brand Refresh and Free In-Flight Wi-Fi During APEX EXPO Keynote – APEX Media



Austrian Airlines to Expand Airbus Fleet to Compete Against LCCs

Austrian Airlines announced it will invest $288 million to expand its Airbus fleet to help it better compete with low-cost carriers, which are increasing their presence at Vienna International Airport. Ryanair, easyJet, Wizz Air and IAG’s Vueling and Level have all launched services to and from Vienna, since the airport launched an incentive scheme to attract new airlines after the collapse of airberlin. Austrian Airlines plans to increase its Airbus fleet to 46 planes from 36 in the next three years, it said in a statement.

Reuters | Related Austrian Airlines Introduces Profile, IFE Personalization Tool From Spafax – APEX Media



Inmarsat’s GX Aviation In-Flight Connectivity Is Live on Citilink

Inmarsat announced that its GX Aviation in-flight connectivity is now fully live on one of Citilink’s aircraft. The milestone comes six months after Inmarsat signed an agreement with Indonesian wireless technology provider Mahata Aero Teknologi to deploy GX Aviation across the Jakarta-based low-cost carrier’s fleet of Airbus A320 aircraft. Citilink is offering its in-flight Wi-Fi service for free and allows passengers to browse the Internet, stream content and check social media on their personal devices.

Get Connected | Related Garuda Indonesia to Install GX Aviation Fleet Wide – APEX Media



Why the Future of Airport Security Could Be a Lot Less Bothersome

Travelers at security checkpoints may one day no longer have to undergo the hassle of removing their footwear, coats and items, such as phones and wallets, from pockets. A pad that could detect explosives hidden in shoes is currently being developed by a company called Scanna and uses a grid of sensing electrodes to analyze shoes and their contents. The company hopes to conduct a trial of the technology before the end of 2019. Another company, Sequestim, is combining artificial intelligence with a more sensitive version of the millimeter wave body scanners already used in airports to allow travelers to pass through wearing coats with full pockets.

BBC News | Related Passenger Took Loaded Gun by Accident on Delta Flight to Tokyo, TSA Says – The New York Times  



United to Retrofit Polaris on Boeing 787s in Q4

United Airlines will begin retrofitting Polaris business-class seats on board its Boeing 787 fleet later this year and expects to complete the process by the end of 2020. The upgrade program is scheduled to begin in the fourth quarter of 2019 and will bring direct-aisle access and increased storage to the 787 business-class cabins. The retrofit project will also include the addition of United's new Premium Plus premium economy cabin.

Australian Business Traveller | Related United Airlines Opens Polaris Lounge at LAX – APEX Media



British Airways Unveils Improvements to Premium Economy Service

Changes are coming to British Airways’ World Traveller Plus service, including new menus and amenity kits. Starting February 1, BA will roll out a revamped dining menu for its premium economy passengers, including a third main meal option and a “more substantial hot second meal later in the flight.” This will be followed by the addition of new amenity kits, quilts and pillows in the spring. “This latest tranche of our £6.5-billion investment is set to improve World Traveller Plus and customers will see a real change to the cabin,” said Carolina Martinoli, British Airways’ director of Brand and Customer Experience.

Business Traveller | Related British Airways trials VR experience of Club World – Inflight Online



Indigo to Take an Initial 49% Stake in WOW air

US private equity firm Indigo Partners is looking to take an initial 49% stake in WOW air, with the possibility of increasing its investment at a later date. The deal was detailed in a letter dated January 9, written by WOW air founder and CEO Skúli Mogensen and addressed to bondholders. “Indigo Partners has repeatedly demonstrated that they are long-term and patient investors, for example with their investments in Wizz Air, Volaris and Frontier Airlines,” he said.

Air Transport World | Related CEO: WOW Air shrinks to 4 US cities as it "gets back to basics" – USA Today





Tarmac views. Captured by @wanderlust__610 (via Instagram)

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Until tomorrow



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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