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January 24, 2019



Today's Top Stories



Industry News | Comfort & Ambience | Entertainment & Connectivity | Catering & Services


Airbus Labels UK’s Handling of Brexit a “Disgrace”

Airbus CEO Tom Enders said the UK government’s handling of Brexit has been a “disgrace” and warned the firm could move its UK production sites if the country leaves the EU without a deal. In a video message released today, Enders said in the event of a no-deal Brexit, Airbus would have to make “potentially very harmful decisions for the UK.” Enders called for a withdrawal agreement that allows for an orderly Brexit. “Please don’t listen to the Brexiteers’ madness which asserts that, because we have huge plants here, we will not move and we will always be here. They are wrong,” Enders added.

Bloomberg | Related ​IATA calls for clarity as Brexit flight cap looms – FlightGlobal



Out With the Old: Aeroméxico’s Weight-Saving Seat Covers

Aeroméxico is reupholstering its aircraft seats with ELeather’s engineered leather, with the aim of improving passenger comfort and achieving its sustainability goals. According to ELeather, the material is five-times more durable and 50% lighter than normal leather. “Using ELeather on passenger seats significantly reduces the weight of each aircraft, helping to reduce overall emissions and decrease our carbon footprint,” said Antonio Fernandez, SVP of Onboard Product at Aeroméxico. So far, the airline has reupholstered seating on 64 of its aircraft, with plans to fit the material across its entire fleet in the years to come.

Aircraft Interiors International | Related Getting Chatty: Aeromexico’s Chatbot Is a Customer Service Hit – APEX Media



Air France to Focus on Premium Customers

Air France is planning to focus on wooing premium rather than economy-class customers, the airline’s CEO, Benjamin Smith, said during an interview with La Tribune. Cabins on board Air France’s long-haul fleet will be remodeled to entice high-revenue passengers, while also reducing the number of lower-margin economy-class seats. “We are currently the only major company that does not yet offer a consistent product like fully-flat beds in business class,” Smith said.

Business Traveller | Related Air France to pull plug on Joon, its airline for millennials – USA Today



Air New Zealand Extends Free Wi-Fi Offer

Since December 1, 80,000 passengers have connected to the complimentary in-flight Wi-Fi available on 12 of Air New Zealand’s international aircraft. In light of positive feedback, the carrier has decided to extend its free Wi-Fi offering until March 1, 2019. Passengers would normally be charged NZ$30 (US$20) for the duration of a flight to Australia and the Pacific Islands and NZ$40 (US$27) for a flight to North America, Europe or Asia. | Related Air New Zealand Reveals “Spatial Computing” Board Game – APEX Media



Virgin Australia Increases Cabin Baggage Allowance for Business-Class Customers

Virgin Australia has increased the cabin baggage allowance for business-class passengers and top-tier frequent flyers on domestic and short-haul international flights. Starting today, eligible customers can bring two 7 kg (15.4 lb) bags measuring 105 cm (41 inches) each and a personal item such as a laptop case or handbag.

Australian Business Traveller | Related Qantas, Virgin Australia stream ahead with domestic WiFi in 2019 – Australian Business Traveller



IAG Rules Out Another Bid for Norwegian Air

British Airways owner IAG has ruled out placing a new bid for Norwegian Air and said it will sell its remaining 3.93% stake in the low-cost carrier. Shares in Norwegian dropped as much as 26% after IAG’s statement, their lowest level since November 2012. “Norwegian’s plans and strategy remain unchanged. The company’s goal is to continue building a sustainable business to the benefit of its customers, employees and shareholders,” Norwegian chairman Bjørn Kise said in a statement.

Reuters | Related Norwegian Air had "several inquiries" since IAG stake revealed – Financial Times



Detalytics Thinks AI Could Help Minimize Jet Lag

Artificial intelligence specialist Detalytics began developing a solution to relieve fatigue symptoms for those working night shifts when it realized the air travel industry could also benefit from the technology. The company has now developed a jet lag management solution based on a Personal Jet Lag Impact Score created by combining data from a passenger’s smart devices with a lifestyle questionnaire that queries them on their final destination and planned activities.

APEX Media | Related Panasonic Avionics Unveils Five Wellness Launch Suite Products – APEX Media





A long exposure shot taken on a flight from Johannesburg to Beijing. Captured by @rtw_travelers (via Instagram)

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The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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