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January 28, 2019



Today's Top Stories



Industry News | Comfort & Ambience | Entertainment & Connectivity | Catering & Services


Delta Delays Airbus A220 Entry Into Service

Delta Air Lines said it will postpone the entry into service of its Airbus A220 aircraft beyond the scheduled January 31 date because the US government shutdown slowed down the certification process. The Atlanta-based carrier had planned to operate the A220-100 on flights from New York’s LaGuardia Airport to Boston and Dallas/Fort Worth. “Changes are expected to be fully visible in schedules on Saturday," a Delta spokesperson said. “No customer impact is expected as a result of this equipment change and no flights will be canceled because of [the] A220 certification.”

FlightGlobal | Related Qantas Upgrades Retailing With Personalization Features – APEX Media



Cathay Pacific Opens Yoga and Meditation Space in Hong Kong Airport Lounge

Travelers can now practice yoga and meditation in a designated room at Cathay Pacific’s The Pier lounge at Hong Kong International Airport. Designed in partnership with Hong Kong lifestyle brand The Pure Group, The Sanctuary by Pure Yoga is a 700-square-foot area featuring guided yoga and meditation practices – video and audio, respectively. “Wellness is becoming increasingly important to our customers,” said Vivian Lo, general manager, Customer Experience and Design at Cathay Pacific.

APEX Media | Related Denver International Airport to Open Yoga on the Fly Studio for Private Digital Classes – APEX Media



El Al to Expand Premium Economy on Dreamliners?

El Al is considering adding more premium economy seats to its Boeing 787s. Speaking to Business Traveller, CEO Gonen Usishkin said the Israeli carrier’s new Premium Class product has proven so popular that it is thinking about adding an extra row on board its fleet of Dreamliners. “Premium is the new kid in town,” Usishkin said. “I feel that trend will continue for the foreseeable future with only minor tweaks.”

Business Traveller | Related How the Israeli Landscape Inspired PriestmanGoode’s Design of El Al’s Dreamliner Cabin – APEX Media



IndiGo Appoints Former United President as CEO

IndiGo has appointed former United Airlines president Ronojoy Dutta as its new CEO. The Indian low-cost carrier initially appointed Dutta as a principal consultant in December to help create a new five-year business plan. “We are very pleased that Rono is joining the IndiGo team,” said Rahul Bhatia, co-founder of IndiGo. “His enormous and varied experience and understanding of the complexities of the airline industry will be invaluable as IndiGo embarks on its next phase of growth.”

Skift | Related The A321Neo induction: IndiGo's international plans get a wing – Money Control



Qantas Asks Passengers What They Want on Ultra Long-Haul Flights

Qantas asked passengers what they’d like to see on board the ultra long-haul flights of the future. The airline partnered with Sydney University’s Charles Perkins Centre, ahead of its planned nonstop flights from the east coast of Australia to New York and London in early 2022. At the top of the list were what Qantas has described as “separation of experience” features, most notably virtual reality relaxation zones and audio mindfulness experiences. This was followed by a space to do light exercises, wireless noise-canceling headphones, cabin designs “offering comfort, sleep, dining, entertainment and state of mind,” and an in-flight cafe offering both alcoholic and non-alcoholic beverages.

Qantas | Related Delta CEO: Government shutdown will cost the airline $25 million this month – CNBC

SHARE Caters to Vegans has launched its first-ever in-flight vegan meal options. The UK-based low-cost carrier now offers a vegan-friendly penne arrabbiata pasta dish and Freixenet prosecco. "We have worked closely with our food suppliers to source a meal that is not only a delicious choice for our vegan customers, but is also a great meal option for everyone on our flights,” said Steve Heapy, CEO of and Jet2holidays.

Breaking Travel News | Related Might Airlines Go Vegan, Just for the Health of It? – APEX Media



Chicagoans Vote on $8.5-Billion O’Hare Terminal Design

Public voting for a new $8.5-billion terminal at Chicago O’Hare International Airport has closed. Chicagoans had until January 23 to cast their vote for one of five architectural designs on the website. More than 10,000 respondents weighed in on proposals from Fentress-EXP-Brook-Garza; Foster Epstein Moreno; Studio ORD; Skidmore, Owings & Merrill; and Santiago Calatrava. They were asked to give feedback on which proposal provides the best experience with regard to amenities, accessibility and aesthetics.

Chicago Curbed | Related Video: An inside look at santiago calatrava's holistic vision for chicago o'hare airport – DesignBoom





Finnair Airbus A321 opening its thrust reverser at Amsterdam Schiphol. Captured by @theaircraftguy (via Instagram)

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The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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