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March 13, 2019



Today's Top Stories



Industry News | Comfort & Ambience | Entertainment & Connectivity | Catering & Services


APEX Asia 2019: Takeaways From Day Two

Day Two of APEX Asia began with the announcement that Philippine Airlines president and COO Jaime Bautista will be appointed to the 2019–2020 APEX/IFSA Board of Governors. Speakers from AirAsia Group, FlightPath3D, Global Eagle, Alipay, Google Pay, Valour Consultancy, Inmarsat and more discussed topics ranging from payment methods and ancillary revenue opportunities to in-flight connectivity and brand loyalty.

APEX Media | Related APEX Asia 2019: Takeaways From Day One – APEX Media



Regional Passenger Choice Awards for Asia and South Pacific Announced at APEX Asia

The APEX Regional Passenger Choice Awards (PCAs), presented at Shanghai Marriott Hotel City Centre, wrapped up this week’s APEX Asia event. These awards cover the Asia and South Pacific region, and reflect the opinions of passengers around the world via the Official Airline Ratings (OARs). Four- and five-star winners of the OARs were also acknowledged during the ceremony.

APEX Media | Related Introducing the 2019 APEX Awards Winners – APEX Media



Lufthansa Group to Order 40 Boeing and Airbus Wide-Bodies

Lufthansa Group’s supervisory board has approved a $12-billion acquisition of 20 Boeing 787-9 Dreamliners and 20 Airbus A350-900s, with deliveries expected between 2022 and 2027. Lufthansa Group said the wide-bodies would replace existing four-engine aircraft and cited the A350’s and 787’s significantly lower CO2 emissions as a decisive factor in its investment decision. The board of Lufthansa Group also approved a motion to sell six of its 14 A380s back to Airbus between 2022 and 2023.

Airways Magazine | Related Lufthansa to almost halve A380 fleet – Business Traveller



Boeing Will Deploy 737 MAX Software Enhancement

Boeing will release a 737 MAX software “enhancement” in the next few weeks based on feedback from its customers. The aerospace company said the Federal Aviation Administration will also order a change in the 737 MAX 8’s airworthiness directive “no later than April.” The European Aviation Safety Agency announced it has grounded all 737 MAX 8 flights within the airspace of EU member states. More than a dozen other countries have also grounded the 737 MAX in response to the Ethiopian Airlines plane crash on Sunday and the Lion Air crash four months ago.

Air Transport World | Related European agency bans Boeing 737 MAX 8 from airspace – DW



Thomas Cook Airlines Launches Economy-Class Sleeper Seat

Thomas Cook Airlines has launched a new product on long-haul routes called Sleeper Seat that converts a row of three economy-class seats into a lie-flat bed. The product will be available starting May 13 for adults and children aged 12 years or older, with prices starting at £200 ($264) one-way. A similar product is offered by airlines including Air New Zealand, Etihad Airways and Qatar Airways. “We always look for ways to innovate for our customers and Sleeper Seat is a UK first that we are really proud of,” said Henry Sunley, commercial director at Thomas Cook Airlines.

Breaking Travel News | Related Air New Zealand has a nifty feature that lets parents sleep next to their baby – Mashable



FlightPath3D Charts a Route to Success in China

FlightPath3D has significantly increased its airline customer base in mainland China and expects to add more clients in the near future. Air China, China Eastern Airlines, Juneyao Airlines and Xiamen Airlines are among the China-based carriers that currently offer FlightPath3D’s moving map solution on their in-flight entertainment systems. “We are a global business and with a recent report stating China is building eight new airports every year, it’s an important part of our expansion strategy,” said FlightPath3D CEO Boris Veksler.

APEX Media | Related FlightPath3D Reaches 1,000 Aircraft Installs for Wireless IFE Moving Map – APEX Media



KLM Will Stop Onboard Duty-Free Retail

KLM announced it will phase out in-flight duty-free sales, citing Internet shopping and competition from airport retail sales as reasons for the decision. Sales of duty-free items on flights within Europe will end in July, followed by long-haul intercontinental flights in January 2020. KLM said: “Customers have grown accustomed to an almost infinite range of products for which they can look up the lowest price online.” However, the airline said it is exploring alternative travel retail concepts and will soon launch several pilot projects that emphasize convenience and a wide range of products.

Business Traveller | Related Netherlands and France to jointly review Air France-KLM strategy – FlightGlobal





Chasing sunsets. Captured by @shedima (via Instagram)

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> Tweet of the Day

Traveling with little ones just got more fun. We've teamed up with the #1 learn to read program, HOMER, so you can turn flying time into learning time.

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Association News

Have You Booked Your Room for APEX TECH?

APEX TECH provides a crucial forum for technical experts to review and discuss the APEX Technology Committee's ongoing special projects, which set specifications and standards for the airline industry and focus on applying new technologies to the passenger experience. Reserve your hotel room at the Los Angeles Airport Marriott today!


Get Your Brand Seen by 5,000+ Attendees this September at APEX EXPO

Take advantage of the advertising opportunities APEX provides to help members achieve their marketing goals at APEX EXPO. Our event attracts decision makers from leading airlines and vendors, which means your brand will target the highly specialized and close-knit airline passenger experience community. Contact Desiray Young for more information.


> Quote of the Day


"Thought is the wind, knowledge the sail, and mankind the vessel."

Augustus Hare


Until tomorrow



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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