No Images? Open in Browser

April 1, 2019



Today's Top Stories



Industry News | Comfort & Ambience | Entertainment & Connectivity | Catering & Services


[PHOTOS] Airbus Opens Customer Definition Centre for A320 and A330

Airbus unveiled an extension to its Customer Definition Centre in Hamburg, which used to be available for A350 XWB customers only. APEX Media toured the facility, which has been expanded to include A320 and A330 cabins, ahead of this week’s Aircraft Interiors Expo. “Since today, four out of five A350 XWB customers are simultaneously A320/A330 operators, this step is a win-win situation for all involved stakeholders to foster and streamline the cabin definition across their fleet,” said Sören Scholz, senior vice-president, Cabin and Cargo Programme, at Airbus.

APEX Media | Related Find Your Interior: Inside Airbus’ Customer Definition Centre – APEX Magazine



Collins Aerospace at AIX: Pop-Up Self-Service Station and Ultra LED Reading Light

Within a span of two years, Rockwell Collins has acquired B/E Aerospace, shed its in-flight entertainment business and merged with UTC Aerospace Systems to form Collins Aerospace, owned by United Technologies Corporation. Presenting for the first time at Aircraft Interiors Expo, the newly formed company made three announcements: a solution that transforms the aircraft doorway into a social zone or cabin attendant working area; a reading light with three times the life of a standard reading light; and the implementation of its GlobalConnect management system to support Gulf Air’s new fleet of 30 Airbus A320 aircraft.

APEX Media | Related Collins Launches SelfPass Biometric Solution at Bristol and Dublin Airports – APEX Media



APEX CEO Dr. Joe Leader Moderates Future of PaxEx Panel

Opening the Passenger Experience Conference’s plenary session, APEX CEO Dr. Joe Leader said the airline industry as a whole is now placing a stronger focus on the passenger experience. The panelists (Atlantic Airways’ CEO, Lufthansa’s CDO, Star Alliance’s director for Digital and E-Services and Virgin Atlantic’s EVP) discussed topics including biometrics and the synergies between autonomous cars and the in-flight experience.

APEX Media | Related AirFi, Atlantic Airways Launch Light Connectivity Solution – APEX Media



Williams Advanced Engineering and JPA Design Unveil Formula One-Inspired Seating Concept

Williams Advanced Engineering and JPA Design, two UK-based companies that announced their partnership in February, disclosed details of a seating concept they've collaborated on, at today's Passenger Experience Conference in Hamburg. The seat borrows the same lightweight composite materials found in Formula One race cars, and will reportedly improve comfort for air travelers, save space and lower operating costs.

APEX Media | Related [PHOTOS] Brussels Airlines Unveils Revamped Airbus A330 Interiors – APEX Media



Private Equity Firms Buys 100% of gategroup from HNA

Private equity firm RRJ Capital has agreed to purchase all outstanding shares in airline caterer gategroup from HNA Group. Upon completion of the transaction, RRJ Capital will become gategroup’s sole shareholder, while Temasek will remain invested in gategroup through a mandatory exchangeable bond. The completion of the transaction is expected to occur this month. “Today marks another milestone for RRJ Capital and Temasek and is a natural next step following from our initial investment in the company in 2018,” said Richard Ong, founder and chairman of RRJ Capital and member of gategroup’s board of directors.

gategroup | Related Why Was HNA Group’s Investment in Global Eagle Entertainment Blocked? – APEX Media



Etihad Becomes Second Airline to Adopt Bluebox aIFE

Etihad Airways will become the second Bluebox aIFE airline customer once it upgrades its Bluebox Ai iPads to support the platform. When the upgrade is complete, the iPads will allow visually impaired passengers the ability to enjoy the same content provided to other passengers via the seatback system, and will enable cabin crew to switch between the standard IFE mode (Bluebox Ai) and accessibility mode (Bluebox aIFE) depending on a passenger’s needs.

APEX Media | Related [PODCAST] Air Transat to Deploy Bluebox Wow Wireless IFE – APEX Media



Seymourpowell Reveals Findings from 2019 "Traveller of Tomorrow" Study

The Passenger Experience Conference's "The Competitive Cabin" track was kicked off by Mariel Brown, director of Futures at Seymourpowell, who shared, for the first time, findings from the company's 2019 "Traveller of Tomorrow" study. Qualitative and quantitative research conducted among 2,000 individuals across regions with high and/or rapidly increasing travel spend – the US, Brazil, China, Germany and the UK – led to the identification of three passenger segments: the Nomadic Businesswoman, the Solo Socializer and the Luxploring Family.






When you have a row all to yourself. Captured by (via Instagram)

Use #APEXPOTD for the chance to be featured in the APEX Daily Experience newsletter!


> Tweet of the Day

Ever been stuck in the aisle during meal service? Introducing the Etihad Air-Cart. #NeverBeStuckAgain

Etihad Airways @EtihadAirways


Association News

Look Out for APEX Experience Magazine at AIX

Are you attending Aircraft Interiors Expo this week? Look out for the latest issue of APEX Magazine and make sure to grab a copy on the show floor.


> Quote of the Day


"Wise men speak because they have something to say; fools because they have to say something."



Until tomorrow



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


Connect with APEX


You have received this email because you are subscribed to this newsletter from

Change email frequency | Unsubscribe

Airline Passenger Experience Association (APEX) | 355 Lexington Avenue, 15th Floor | New York | NY | 10017

©Airline Passenger Experience Association (APEX) 2019. All rights reserved.