No Images? Open in Browser

April 16, 2019



Today's Top Stories



Industry News | Comfort & Ambience | Entertainment & Connectivity | Catering & Services


Delta Reduces Seat Recline on 62 Airbus A320s

Delta Air Lines announced it is significantly reducing the seat recline on board 62 of its Airbus A320s that are mainly used on flights of less than two hours. The carrier launched a two-month trial period last weekend to adjust seat recline in first class from a maximum of 5.4 inches to three and a half inches. Delta also reduced the recline of its Comfort Plus and standard economy seats from a maximum of four inches to two inches. “Delta has no plans to add seats or reduce space between rows with this test – it's all about protecting customers' personal space and minimizing disruptions to multitasking in flight,” the airline said in a statement.

Travel Weekly | Related Economy Pitches: How Airlines Maximize Comfort in the Main Cabin – APEX Media



[VIDEO] Encore Brings Cross-Cultural Gems to APEX MMM

Encore Inflight is promoting two exciting TV series, Foodmakers Go Global and Kim’s Convenience, at the APEX MultiMedia Market in Dublin this week, in what marks the sixth time the company has exhibited at the event. During a video interview, Encore Inflight’s CEO Jovita Toh told APEX Media director Maryann Simson that its two objectives are to entertain and to inform, and explained how the aforementioned TV series’ do so.

APEX Media | Related What Passengers Like to Watch While Flying – APEX Media



Jazeera Airways Selects Global Onboard Partners IFE Destination Guides

Jazeera Airways has installed Global Onboard Partners’ in-flight ancillary revenue program on board its fleet of Airbus A320s. Jazeera Airways’ passengers now have access to interactive in-flight destination guides via the airline’s existing Bluebox Wow wireless in-flight entertainment system. “Adding the interactive and exciting Global Destination Explorer content to our existing IFE will allow us to enhance the customer experience while using Jazeera Screens and to drive additional ancillary revenue,” said Rohit Ramachandran, Jazeera Airways’ CEO.

Inflight Online | Related Video Bites: Snackable IFE Content Satisfies Pax & Creates Ancillary Revenue Opportunities – APEX Media



Aeria Interactive Signs Games MoU With ROKKI

Berlin-based travel technology company Aeria Interactive has signed a Memorandum of Understanding to deliver more than 1,000 interactive games to AirAsia’s ROKKI in-flight entertainment platform, which will feature as part of the carrier’s bring-your-own-device IFE offering on its Airbus A320 fleet. The selection of games will cover everything from sports to puzzle games, and will allow multi-player games made possible by screen-sharing capabilities.

APEX Media | Related AirAsia X Boosts roKKi System With Inmarsat’s GX Aviation – APEX Media



Embraer Obtains Type Certification from Brazilian, EU and US Regulators

Embraer has received type certification for its E195-E2 jet from regulatory agencies in Brazil, Europe and the United States. However, the Brazilian aircraft manufacturer did not specify when it expects to deliver the first E195-E2 to launch customer Azul. “This is another great achievement from our engineering and program teams,” said Embraer chief executive Paulo Cesar de Souza e Silva. “They’ve built, and now have certification for, the most efficient single-aisle jet on the market. And they’ve done it again right on schedule and exceeding specification.”

FlightGlobal | Related Embraer shareholders approve $4.2 billion deal with Boeing – Reuters



ANA Selects OpenJaw to Create NDC Booking Platform

All Nippon Airways has partnered with OpenJaw Technologies to update its retailing platform with IATA’s New Distribution Capability (NDC) standard. ANA will use the OpenJaw t-Retail platform, which provides dynamic bundling of flights, seats, bags, hotels, car rental, lounge access, attractions, insurance and transfers, across all distribution channels and the ability for distribution partners to link to ANA’s reservation systems. “NDC will enhance flexibility and have the potential to improve sales. We are planning to integrate the NDC platform in an intuitive way so that ANA will become Japan’s NDC leader,” said Mitsuo Tomita, senior vice-president of ANA.

Phocuswire | Related [PHOTOS] ANA Takes Delivery of Its First Airbus A380 – APEX Media



New Orleans’ Louis Armstrong Airport New Terminal Opening Delayed Until Fall

New Orleans’ Louis Armstrong International Airport official opening date for its North Terminal has been delayed for the fourth time. The facility was scheduled to open for commercial flights on May 15 but now will not be ready until this fall. City officials estimate the new airport terminal is 95% complete, but unfinished elements include the concessions and security checkpoints. Cost estimates for the project have risen from $598 million to more than $1 billion.

Business Traveller | Related The most exciting new airports opening in 2019 – CNN  





Prepare for takeoff. Captured by @theflyingtugaman (via Instagram)

Use #APEXPOTD for the chance to be featured in the APEX Daily Experience newsletter!


> Tweet of the Day

Thank you for a wonderful afternoon #APEXMarket! Absolutely love this one @JovitaToh Encore Inflight's CEO 🎥😃✈️ @TheOBriensmovie @BurlingtonRd

Slaine Kelly @SlaineK


Association News

Nominate for the APEX Awards Today!

 APEX Awards applications are now open! The APEX Awards recognize specific achievements that are successfully implemented over the past year by airlines and vendor companies. This is also the inaugural year that APEX will be combining efforts with the International Flight Services Association, so look for several of the new awards. All applications are due 1 June 2019. Learn more and nominate today!


> Quote of the Day


"To accomplish great things, we must not only act, but also dream; not only plan, but also believe."

Anatole France


Until tomorrow



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


Connect with APEX


You have received this email because you are subscribed to this newsletter from

Change email frequency | Unsubscribe

Airline Passenger Experience Association (APEX) | 355 Lexington Avenue, 15th Floor | New York | NY | 10017

©Airline Passenger Experience Association (APEX) 2019. All rights reserved.