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April 24, 2019



Today's Top Stories



Industry News | Comfort & Ambience | Entertainment & Connectivity | Catering & Services


Delivery by Drone to Become a Reality in US This Year

The FAA granted air carrier certification to Alphabet Inc.’s Wing Aviation yesterday, making it the first company in the US to receive permission to deliver goods from local businesses to homes using drones. The Google sister company, which recently begun commercial air delivery service in Canberra, Australia, and will soon begin its first trial in Helsinki, Finland, plans to begin drone-based deliveries in Blacksburg, Virginia, later this year.

Reuters | Related Drone delivery startup Zipline launches UAV medical program in Ghana – TechCrunch



Viasat and China Satcom Announce IFC Partnership

Viasat and China Satcom have agreed to a strategic partnership to jointly provide in-flight connectivity (IFC) services within China for domestic and international airlines. The partnership will see both companies work to provide roaming connectivity for Viasat’s existing airline customers when flying over China, offer an IFC service to domestic carriers and enable Chinese airlines to roam on Viasat’s global network. 

Viasat | Related Viasat Introduces Gen2 Ku/Ka Connectivity – APEX Media



[VIDEO] First-Time Exhibitors at APEX MMM

As part of the “APEX @“ video series, three first-time exhibitors at the 2019 APEX MultiMedia Market event in Dublin – BTV, Dick Clark Productions and Signal Lamp Entertainment – speak to APEX Media director Maryann Simson about why it is the right time for their respective companies to break into the airline in-flight entertainment market. “APEX @“ is supported by West Entertainment.

APEX Media | Related [PHOTOS] Winners of the Passenger Choice Awards for Europe Announced at APEX MMM – APEX Media



Rate of Mishandled Baggage Continued to Drop in 2018, According to SITA Report

Airlines that have implemented checked baggage tracking are benefitting from a significant improvement in their luggage delivery rates. According to the SITA 2019 Baggage IT Insights report, the rate of improvement in 2018 was between 38% and 66%, depending on the level of tracking introduced by an airline. Passengers checked in a total of 4.27 billion bags and an average of 5.69 baggage items per one thousand were classed as being mishandled, lost, stolen, damaged or delayed. Last year, IATA passed Resolution 753, which requires member airlines to track baggage at four stages of a journey.

SITA | Related Mobile Baggage Tracking Apps Increase Traveler Satisfaction, SITA Research Shows – APEX Media



Astronics Announces IFEC Hardware Deal With Major US Carrier

Astronics announced it will supply the hardware for a next-generation in-flight entertainment and connectivity system that is being developed by an unnamed major US airline. As part of the agreement, Astronics’ wholly owned subsidiary Astronics CSC will supply the IFEC hardware for nearly 50 of the airline’s new wide-body aircraft, with production units that are a combination of standard off-the-shelf and custom designs. The IFEC system will include Astronics CSC’s Summit Line content servers, CabinEdge content loaders, Cabin-ACe wireless access points and a custom passenger control unit.

Businesswire | Related An Array of Connectivity Solutions at Astronics – APEX Media



United Airlines Extends Onboard Catering Contract With LSG Sky Chefs

United Airlines has extended its in-flight catering contract with LSG Sky Chefs. The new three-year contract covers 10 existing locations in the United States and Germany, plus one new location: Incheon, South Korea. LSG Sky Chefs was already United’s largest supplier of onboard catering, serving 900 daily flights, across 46 global destinations.  “Every contract extension with both new and retained locations fortifies the dynamic partnership between United Airlines and LSG Sky Chefs,” said Dale Messling, the catering company’s key account manager for United Airlines.

LSG Sky Chefs | Related Delta Extends LSG Sky Chefs Contract – APEX Media



[PHOTOS] Alister Thorpe's Inside Job at British Airways

Photographing airplanes doesn’t always mean catching them at their fastest and most furious. The work that photographer Alister Thorpe does for British Airways often takes place inside a hangar when the aircraft is undergoing maintenance. So, it isn’t easy to get that “daylight feel.” “We position the lights on top of scissor lifts, but we have to cover all the windows with a diffuser, which softens the light and makes it look like you’re at 35,000 feet.”

APEX Media | Related [VIDEO] APEX Insider: Mastering Aviation Photography With Alister Thorpe – APEX Media  





Twerk of art. Captured by @sebastian.aviation (via Instagram)

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> Tweet of the Day

For the last five years, our #AATeam across the country has hosted mock travel experiences to help children with autism and their families know ... It's Cool to Fly American. #AutismAwarenessMonth

American Airlines @AmericanAir


Association News

PHOTOS: APEX MultiMedia Market 2019

Thank you to everyone who attended APEX MultiMedia Market last week at the Clayton Hotel Burlington Road in Dublin! We hope you enjoyed talking GUIs over Guinness at the networking event held at EPIC The Irish Emigration Museum and Ely Wine Bar. Check out the photos from the event.


> Quote of the Day


"Doubt can motivate you, so don't be afraid of it. Confidence and doubt are at two ends of the scale, and you need both. They balance each other out."

Barbra Streisand


Until tomorrow



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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