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May 3, 2019



Today's Top Stories



Industry News | Comfort & Ambience | Entertainment & Connectivity | Catering & Services


Aer Lingus Launches Short-Haul Euro Business-Class Product

Aer Lingus announced it will introduce a business-class service on short-haul flights within Europe. Starting in September, the Irish carrier will launch its AerSpace product, which includes the same seats as in economy class seat that guarantees the neighboring middle seat will be kept empty. Passengers will also benefit from access to airport lounges, fast-track through security, priority boarding, reserved access to overhead luggage bins, and complimentary food and drink.

One Mile at a Time | Related [PHOTOS] Aer Lingus Reveals First Brand Refresh in More Than 20 Years – APEX Media



Adaptive Launches Accessible Web-Based Digital Press Stream Reader

Adaptive’s web-based Stream Reader, which features digital newspapers and magazines, limits the bandwidth consumption and improves page rendering speed because it only loads the necessary page elements for display to the passenger, rather than the entire document. Visually impaired passengers can adjust font size, line spacing, zoom and background color to increase contrast.

APEX Media | Related Adaptive Deploys AI to Catch Explicit Images – APEX Media



Virgin Australia Suspends Plan for Domestic Boeing 737 Business Class

Virgin Australia has suspended plans for a new domestic business-class product on board its Boeing 737 fleet that would be offered on flights connecting Australia’s east and west coasts. The move follows newly appointed CEO Paul Scurrah’s decision earlier this week to delay delivery of Boeing 737 MAX jets from November 2019 to July 2021. “We believe we have an appropriate business-class offering for the transcontinental market at present, and will continue to review the business-class product we offer on routes between Perth and the East Coast to ensure it remains appropriate for the market,” a Virgin Australia spokesperson told Australian Business Traveller.

Australian Business Traveller | Related Virgin Australia defers first 737 Max to 2021 in order rejig – FlightGlobal



Expedia CEO Says It Would Be “Bewildering” If United Airlines Doesn’t Renew Contract

Expedia Group CEO Mark Okerstrom said he would find it “bewildering” if United Airlines decided not to renew its contract with the online travel company when the current one expires on October 1. Speaking during Expedia’s Q1 earnings call, Okerstrom said, “I just think there's tons of opportunity for us to create value with United.” He said that if the airline decided to no longer list on Expedia Group sites, the impact would be minimal. “No one of our carriers represents more than 1% of our revenue,” he said.

Travel Weekly | Related Expedia and Routehappy Aim to Make Flight Booking Align With Hotel Reservation Experience – APEX Media



Delta and Korean Air Launch Joint Ad Campaign

Delta Air Lines and Korean Air have launched a co-produced advertising campaign to commemorate the first anniversary of their joint venture (JV). The campaign, which runs until July, includes two short videos. The first ad highlights the benefits offered by the two airlines and the second focuses on the routes offered through the transpacific JV. The videos will be shown on digital media and on outdoor billboards at major locations in Seoul.

Breaking Travel News | Related A new era for Delta Airlines and Korean Air: Boston to Seoul an aviation first – eTurbonews



Frankfurt Airport Starts Building Terminal 3

Frankfurt Airport has started the above-ground construction of its forthcoming Terminal 3. Pier G, the first phase of the project is scheduled to open in 2021 and will add capacity for five million passengers annually. This will be followed by Pier H and J in 2023, and the possibility of adding Pier K at a later date. “What passengers want before and after flying is, more than anything else, rest and relaxation. This was an essential leitmotif for designing Terminal 3, alongside maximizing the technical and functional flexibility of the building complex,” said Christoph Mackler, the architect who designed Terminal 3.

Business Traveller | Related Frankfurt Airport to pilot "robot concierge" in digitalization drive – The Moodie Davitt Report



FlyBosnia’s First Commercial Flight Takes Off

FlyBosnia has launched commercial services, with its inaugural flight taking off yesterday from Sarajevo to Kuwait. It currently operates one Airbus A319 on lease from AerCap. The airline’s CEO, Chris Gabriel, said FlyBosnia intends to offer services to European cities including London and Frankfurt, and Middle Eastern destinations such as Riyadh, Jeddah and Bahrain.

FlightGlobal | Related New Kazakh low-cost carrier Fly Arystan takes off – Business Traveller





United Airlines Boeing 767 taking off form Munich Airport. Captured by @muc.planespotter (via Instagram)

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The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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