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May 8, 2019



Today's Top Stories



Industry News | Comfort & Ambience | Entertainment & Connectivity | Catering & Services


APEX TECH May 2019: Takeaways From Day One

On the first day of APEX TECH, the APEX Airline Advertising and Ancillary Revenue Committee announced the creation of a new glossary of terms, which has been approved by advertising multinational WPP and global airlines. Airline executives from Avianca, Air China and LATAM discussed digital transformation and the importance of operational performance and passengers' feedback. Other topics addressed during the day included IATA's NDC and using data to drive IFE content selection and ancillary revenue.

APEX Media | Related APEX Agrees to Terms to Acquire Future Travel Experience – APEX Media



[PHOTOS] Regional Passenger Choice Award Winners for South America

APEX announced the winners of its regional 2019 Passenger Choice Awards (PCAs) for South America at APEX TECH yesterday. LATAM Airlines took home five awards, Avianca won two awards and GOL won one award. Additionally, LATAM was recognized as a “Five Star Global Airline,” while Avianca received recognition as a “Five Star Major Regional Airline.”

APEX Media | Related [PHOTOS] Winners of the Passenger Choice Awards for Europe Announced at APEX MMM – APEX Media



Panasonic to Equip TAP’s A321neos With IFEC

TAP Air Portugal will linefit its new fleet of 14 Airbus A321LR aircraft with Panasonic Avionics’ in-flight Wi-Fi service and X Series in-flight entertainment system. Passengers will enjoy a personalized experience with HD screens and USB in-seat power charging at every seat. Panasonic will also provide IFE and connectivity solutions for TAP Air Portugal’s new fleet of A330-900neo aircraft.

Panasonic | Related How TAP Portugal Uses Touch’s Data Analytics Tool to Make Decisions About IFE Content – APEX Media



Asiana Airlines Drops First-Class Offering in Favor of “Business Suites”

As of September 1, Asiana Airlines will no longer be selling first-class fares for its Airbus A380 fleet – its only aircraft equipped with the offering. The Korean carrier plans to rebrand the private suites as a premium business-class offering, costing 30–40% less than its first-class fares. Asiana has also announced plans to suspend three international routes from South Korea to two Russian cities and an Indian city, starting in early July, as part of cost-cutting measures.

Business Traveller | Related Asiana Airlines Offers Unpaid Leave and Early Retirement In Bid To Cut Costs – Simple Flying



ICAO Comments on Cyberattacks Cover-Up

Speaking at a meeting in Washington,DC, on May 7, US ambassador to ICAO Thomas Carter said that members of the group’s permanent Council had only recently learned the organization’s IT system had been compromised “for quite some time” following a November 2016 hack and subsequent cover-up. The story was first reported by CBC in February 2019, and Carter said without that article, the Council reps “would not have known about the inadequate response to the hacks and the immense harm they inflicted on ICAO’s IT systems.”

ATW Online | Related ICAO Ready To Launch Follow-up Audit of Thailand – AINOnline



ThinKom, COMSAT and Newtec Complete Successful On-Air Demo Tests

ThinKom Solutions announced the completion of successful live demo tests of its ThinAir Ka2517 antenna with Newtec next-generation satellite modems over Avanti’s HYLAS 4 satellite. The on-air tests achieved data rates of up to 260 Mbps downlink and 50 Mbps uplink. “Throughput performance exceeds all expectations, opening up many exciting new opportunities for reliable high-speed connectivity for aeronautical and land-mobile communications,” said Andrew Faiola, Newtec’s head of Mobility.  

Space Daily | Related Wide Receiver: Are Electronically Steered Antennae The Future of Satellite Connectivity? – APEX Media



Amadeus’ Distribution Capabilities Expand With Finnair

Amadeus will now support Finnair’s new distribution capability strategy whereby travel agencies are able to access information about the airline’s products and services. Amadeus is providing the technology to increase ancillary sales and enrich the shopping experience. According to Breaking Travel News, this represents a first for the industry, as airlines can now meet their NDC sales goals by “turning on” the Amadeus Travel Platform, to ensure a seamless operation and access to a wide range of Finnair content.

Breaking Travel News | Related ANA Finds NDC Partner – Buying Business Travel





Plane spotting at KLIA for the very first time! Captured by @jk_delmo (via Instagram)

Use #APEXPOTD for the chance to be featured in the APEX Daily Experience newsletter!


> Tweet of the Day

Thanks to everyone who attended @theAPEXassoc #APEXTECH today to hear our President Duncan Jackson's presentation of our white paper BIG DATA: Taking Airlines Places PDF version at

FlightPath3D @FlightPath3D


Association News

Do You Want to Be an APEX Board Member?

APEX is accepting Board Member applications all month long. Submit your application to the Nominations Committee for review. A member of the Nominations Committee will contact each nominee to discuss qualifications. Based on the application and discussions, the Committee will finalize a slate of candidates, subject to Board approval, to be included on the election ballot distributed in August/September 2019.  Learn more here.



The Media Services Project Manager is responsible for all Media Services account management duties, which include managing Entry into Service (EIS) and initial IFE branding activities of the program, and building ongoing relationships to encourage new and repeat business opportunities. Click here for the full job description.
> Media Services Project Manager - Zodiac Inflight Innovations

The Media Integration Specialist I produces and monitors content sets for global airlines and 3rd party customers. The main focus of the Media Integration Specialist I is to execute least complicated integration tasks (testing/validation) and assist integration team in monthly production of content sets and may be responsible for production of least complex accounts depending on skill level. Click here for the full job description.
> Media Integration Specialist I - Zodiac Inflight Innovations


> Quote of the Day


“It is amazing what you can accomplish if you do not care who gets the credit.”

Harry Truman


Until tomorrow



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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