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June 7, 2019



Today's Top Stories



Industry News | Comfort & Ambience | Entertainment & Connectivity | Catering & Services


Boeing’s Virtual Cabin Assistant Concept Could Automate Crews’ Tasks

In Boeing’s smart cabin concept, virtual assistant Ellen would help lighten the cabin crew’s workload, allowing them to focus more attention on passengers. “Ellen might automatically prepare the cabin for departure,” Jeff Roberts, a chief engineer at Boeing Commercial Airplanes, told attendees at the recent Aircraft Cabin Innovation Summit in Seattle. “She could check the overhead bins and doors to ensure they are locked and that all seats are in takeoff position.”

APEX Media | Related Lie-Flat Seats Will Become Mainstream, Airline Industry Veteran Says – APEX Media



Lufthansa Deploys ECG Devices on Long-Haul Fleet

Lufthansa has equipped all of its long-haul aircraft with CardioSecur mobile electrocardiogram ECG systems. The devices allow flight attendants without cardiological expertise to record an ECG in the event of a medical emergency and send the results to a medical hotline on the ground. The ECG system was initially tested in 2018 on board Lufthansa’s Airbus A380 fleet and will “provide a better basis for deciding whether it is necessary to divert a plane in order to provide medical care on the ground,” said Dr. Sven-Karsten Peters, a cardiologist with the Lufthansa Medical Service.

Lufthansa | Related Up and About: Etihad Offers Services to Passengers With Pre-Existing Medical Conditions – APEX Media



Going Green: Airlines Roll Out Eco-Friendly Initiatives on World Environment Day

Air travel currently accounts for 2% of global emissions, but this could rise by 300–700% between 2020 and 2050, according to forecasts by the International Civil Aviation Organization. Airlines including Air France, United and Delta used June 5, World Environment Day, to demonstrate some of the steps they’re taking to begin reducing their carbon footprint.

APEX Media | Related Just One Thing: Can Airlines Wean Off Single-Use Plastics? – APEX Media



Privacy Groups Launch Tool to Avoid Facial Recognition Technology at Airports

Three groups of privacy activists have launched a new tool designed to help travelers avoid facial recognition technologies at airports. Activist groups Fight for the Future, Demand Progress and Credo on Wednesday unveiled a new website called, which details which airlines use facial recognition to verify passengers before boarding. Airline use of facial recognition technology is raising fresh questions about privacy and data security, advocates argue.

The Guardian | Related Face Value: Are Passengers Ready for the Age of Biometric Travel? – APEX Media



Campaign at British Airports Warns Travelers About the Risks of Bad Behavior

A public awareness campaign has launched at British airports to warn travelers of the potential cost of disruptive behavior on flights ahead of the busy summer flying season. The “One Too Many” campaign is being displayed on screens in retail outlets, bars and restaurants, and via a targeted social media campaign. The initiative reminds passengers that penalties can range from denied boarding, fines of up to £80,000 or jail for the most serious offences.

Breaking Travel News | Related Unruly Passenger Incident Rate Rises, IATA Data Shows – APEX Media



French Politicians Propose Banning Short Domestic Flights to Cut Emissions

A group of French politicians has proposed banning some domestic flights within France. Several members of parliament, including the former environment minister Delphine Batho, have presented an amendment that proposes a ban on internal flights for routes on which the same journey can be made by train in less than five hours. However, the current environment minister François de Rugy said the proposition was “not very serious,” adding that such a ban would also affect rail services that are not yet a fast-enough alternative to flying.  

Air Transport World | Related Brussels-Amsterdam air route under threat – Business Traveller



Boeing in Talks With Chinese Airlines Over Wide-Body Megadeal

Boeing is negotiating what could be one of the largest ever wide-body orders with Chinese airlines, despite escalating trade tensions between the US and China. The discussions center on 100 aircraft, including 787s and 777Xs, according to unnamed people familiar with the talks. The sources said no deal is imminent and that the trade war is a complication, with the Chinese side waiting for guidance from the government before proceeding with the discussion.

Bloomberg | Related COMAC Rising: China’s State-Owned Aerospace Manufacturer Aims High – APEX Media





SWISS Airbus A220 approaching Heathrow. Captured by @aviation_extra2 (via Instagram)

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Until next week



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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