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July 16, 2019



Today's Top Stories



Industry News | Comfort & Ambience | Entertainment & Connectivity | Catering & Services


Air France Wants to Phase Out Its Airbus A380 Fleet

Air France-KLM CEO Benjamin Smith wants to phase out Air France's fleet of A380s by 2023 or 2024, rather than revamp their interiors. According to La Tribune, the French carrier wants to replace its fleet of 10 superjumbos with A350-1000s or Boeing 787s, because Smith prefers smaller aircraft that generate higher yields. The French financial newspaper said the carrier is also planning to order a mix of Airbus A220s and A320neos at the end of this month.

La Tribune | Related Michelin-star chef creates meals for Air France’s biz class passengers – Travel Week



Global Eagle Introduces Apple Pay to Southwest Airlines In-Flight Wi-Fi Platform

Southwest Airlines passengers can now pay for in-flight Wi-Fi access using Apple Pay-enabled devices with Face ID or Touch ID biometric verification via Global Eagle’s Airtime Portal and Airtime Framework. “In-flight Wi-Fi allows our customers to remain connected to what matters most in their lives and we are happy to bring Apple Pay on board as a seamless payment option to further enhance their experience,” said Tara Bamburg, Southwest Airlines’ manager of Inflight WiFi and Entertainment.

Inflight Online | Related Global Eagle Announces Programmatic Advertising Agreement With Inadvia – APEX Media



Ryanair Slashes 2020 Growth Plan, Blames 737 MAX Delays

Ryanair has cut its growth forecast for next summer by half, citing delays in deliveries of grounded Boeing 737 MAX aircraft. Europe’s largest low-cost carrier has orders for 135 of the 737 MAX jets and is one of Boeing’s biggest customers for the aircraft type. Ryanair said today that it expects the 737 MAX to return to service before the end of the year. The airline's first few 737 MAX aircraft are scheduled to be delivered between January and February 2020.

Reuters | Related Boeing 737 Max ordered by Ryanair undergoes name change – The Guardian



Connected TV Is Experiencing Explosive Growth, Advertisers Are Taking Note

The growth of connected television (CTV) is leading to a rapid shift in consumer viewing habits, according to the 2018 Global Video Benchmarks report from Innovid. Advertisers are responding by engaging audiences with personalized, interactive units. CTV offers a model for airlines hoping to personalize and monetize in-flight entertainment.

APEX Media | Related APEX ARC Committee Aims to Double Size of In-Flight Advertising Market – APEX Media



Grab Launches App-Based Meal Ordering for Airport Restaurants

E-commerce platform Grab has launched its order-at-the-table (OAT) product at airports in the US and UK. The service allows travelers at participating airport restaurants to order their meals via a smartphone app. “While some airport restaurants have deployed tablets at the table, this technology is expensive, requires significant maintenance and limits the flexibility of space and table designs,” said said Jeff Livney, chief experience officer at Grab. “OAT gives guests the option to order and pay directly from their secure mobile devices, while still receiving a tailored dining experience.”

Passenger Terminal Today | Related Collinson Group Invests in Grab’s Airport Food Ordering Platform – APEX Media



Dubai Airports Looks to the Sun

Dubai Airports and Etihad Energy Services Company have installed a solar energy system comprising 15,000 photovoltaic panels at Terminal 2 of Dubai International Airport. The solar project will generate 7,483,500 kWh of energy annually and reduce annual CO2 emissions by 3,243 metric tons. The scheme is part of Dubai’s commitment to reduce the city’s energy consumption by 30 percent by 2030.

Breaking Travel News | Related Dubai International Airport to Offer Free BYOD Wireless Entertainment – APEX Media



40 Success Stories: When Tangerine Created Balance With Yin-Yang Seats

The second installment in our 40 Success Stories campaign, highlighting 40 significant achievements of APEX members as we count down to the 40th APEX EXPO, looks at what effect tangerine’s yin-yang seating had on business-class comfort. Find out how the design gave passengers more privacy and a better night’s sleep, and how the product has been improved since it first took flight with British Airways.

APEX Media | Related Tangerine on the Process Behind the Gulf Air Rebrand – APEX Media





Air China Airbus A350 on short final. Captured by @yannis_str (via Instagram)

Use #APEXPOTD for the chance to be featured in the APEX Daily Experience newsletter!


> Tweet of the Day

16 July 2019 marks our 40th anniversary - hear from CEO Rupert Pearce on this momentous occasion as he reflects on 40 years of innovation; 40 years of great partnerships & 40 years of being the world-leading provider of global, mobile #satcoms. #Inmarsat40

Inmarsat @InmarsatGlobal


Association News

Discover New Ways to Advance the Passenger Experience at APEX EXPO

During this year’s APEX EXPO, a panel on advancing the passenger experience will provide insight from CEOs of the biggest airlines worldwide. Don’t miss the opportunity to hear from Spirit Airlines, Atlantic Airways, El Al and Kenya Airways during this session. To learn more, visit our conference schedule.



This role will provide high quality creative movie and TV programming (Hollywood, Independent, OTT and International) to GEE’s client base in an effective manner. Ensure content is suitable for specific client needs, is accurate, in line with financial expectations and GEE’s global strategy. Ability to consistently deliver work of high quality against tight deadlines as well as attention to detail is considered an important attribute for people performing this role. Good communication skills and in depth knowledge and passion in Movies, TV and social media are essential. Click here for the full job description.
> Client Account Manager - Global Eagle Entertainment, Inc.


> Quote of the Day


“Has it ever struck you that life is all memory, except for the one present moment that goes by you so quick you hardly catch it going?”

Tennessee Williams


Until tomorrow



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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