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July 30, 2019

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Industry News | Comfort & Ambience | Entertainment & Connectivity | Catering & Services

 
 

Chinese Airlines May Opt for 5G ATG In-Flight Connectivity Over Satellite-Based Solutions

In-flight connectivity companies have succeeded in drafting agreements with Chinese government authorities for satellite-supplied IFC services in Chinese airspace. But it's possible that a high-capacity, high-speed 5G air-to-ground (ATG) infrastructure will be key to offering connectivity to a greater number of passengers in China, according to a report by Valour Consultancy.

APEX Media | Related At What Cost? Airlines Search For Best Connectivity Business Model – APEX Media

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Delta to Add Hulu Originals to IFE Content Portfolio

Delta Air Lines is adding new in-flight entertainment content to its catalog after partnering with Hulu. The IFE content will be available starting next month and will include popular TV shows such as The Handmaid’s Tale, Marvel’s Runaways, The Mindy Project and Castle Rock. “Customers continue to tell us entertainment is a top priority," said Ekrem Dimbiloglu, Delta’s director for Onboard Product and Customer Experience. “That's why we keep extending our lead in having more aircraft with seatback entertainment than any other airline in the world, and continue partnering with entertainment giants like Hulu.”

Delta Air Lines | Related Now Live: Gogo TV on Hundreds of Aircraft – APEX Media

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Ryanair Mitigates 737 MAX Woes With Ancillary Revenue Increase

Ryanair recorded $900 million in ancillary revenue during the second quarter of this year. This represents a 27% increase compared to last year’s figures during the same period, helping to partially offset the impact of the worldwide grounding of Boeing 737 MAX aircraft and the uncertainty surrounding Brexit. The European low-cost carrier’s ancillary sales are growing twice as fast as its passenger numbers, with money coming from new products that charge customers to use overhead bins or sit in certain seats.

The Economist | Related Ryanair boss warns Boeing 737 Max crisis could lead to job cuts – The Guardian

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Cathay Pacific Changes CSP, Reports RGN

Cathay Pacific has revamped its in-flight entertainment, including changing its content service provider (CSP), reports Runway Girl Network. According to RGN, the number of movies available on short-haul Cathay Dragon flights has nearly doubled to 250 titles, while 500 TV episodes and 850 music albums are also available. The content is categorized in new categories, such as “30 films that changed travel,” and timely themes like the 50th anniversary of the first moon landing.

Runway Girl Network | Related Cathay passengers have IFC bias; RFP issued for consistent portal – Runway Girl Network

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SmartSky Networks Secures 130th ATG Patent

SmartSky Networks secured its 130th patent, supporting the development of its next-generation air-to-ground (ATG) network for in-flight connectivity. Titled “Architecture for Simultaneous Spectrum Usage by Air-to-Ground and Terrestrial Networks,” it is part of SmartSky’s collection of patents covering network architecture and spectrum usage in North America and elsewhere. The patents enable an ATG network to operate simultaneously with terrestrial users of identical frequencies in the same area.

SmartSky Networks | Related SmartSky Enters Final Phase of Next-Gen ATG Network – APEX Media

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Scoot to Receive 16 Airbus A321neos Next Year

Singapore Airlines’ low-cost subsidiary Scoot will take delivery of 16 new Airbus A321neos in the fourth quarter of 2020. Six aircraft will be supplied directly by Airbus and the remaining 10 will be leased. The A321neos will be fitted with 236 seats each and will be used on routes of up to six hours in duration. “The A321neos will inject growth possibilities to our network plans for 2020 and beyond,” said Lee Lik Hsin, CEO of Scoot. “Customers will be greeted by our brand-new cabin interiors, with seat products they are already familiar with.”

Travel Daily Media | Related Scoot Goes Live with MARVIE Transactional Chatbot – APEX Media

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40 Success Stories: When Spafax Made IFE Data Easier to Analyze

Spafax launched Spafax IQ, an analytics platform that combines data from multiple sources to provide insights about an airline’s in-flight entertainment and connectivity offering, with Air Canada in 2018. “Many airlines receive data from several sources in varying formats… We wanted to provide the industry with a tool that would give them one view of their passenger engagement across all IFEC systems,” said Henry Gummer, SVP Entertainment at Spafax. The 40 Success Stories campaign, supported by Inmarsat, celebrates APEX members’ most significant achievements in the lead-up to the 40th anniversary of APEX EXPO this September. Click below to register for APEX EXPO.

APEX Media | Related REGISTER FOR APEX EXPO

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> PHOTO OF THE DAY

 
 

Aeroméxico Dreamliner approaching LAX. Captured by @danieldominguezphoto (via Instagram)

Use #APEXPOTD for the chance to be featured in the APEX Daily Experience newsletter!

 
 

> Tweet of the Day

Travel back in time and relive Super 80 milestones over the years as reported in our #AATeam newsletters. 🕰✈ #Super80Sendoff

American Airlines @AmericanAir

 
 
 

Association News

Don’t Miss the First Women Leaders in Aviation Luncheon at APEX EXPO

APEX EXPO is proud to present the first-ever Women Leaders in Aviation Luncheon on Monday 9 September. Join as this panel of high profile women discuss their personal journeys and paths in the aviation industry. Topics of discussion will include the biggest roadblocks to change or new processes, advice to the next generation of aviation leadership, next trends in aviation and much more. This luncheon will be moderated by Viasat senior vice-president and CFO Shawn Duffy. Special thanks to Viasat for also sponsoring this event. Register for APEX EXPO to join the fun.

 
 
 

Get Ahead on IFEC Planning at APEX EXPO

APEX EXPO’s exhibit hall provides a unique and expansive meeting ground for both airline representatives and content service providers to conduct business. As the largest showroom floor of the season. Five thousand industry professionals walk the exhibit hall to get ahead on the year’s in-flight content selecting. Register for APEX EXPO to explore the most cutting-edge technologies and products from 300+ exhibiting booths. Click here to see a full list of exhibiting companies.

 
 

Jobs

This position represents the main link between each of our clients and all GEE Operations, Finance & Technical Departments (Irvine and Overseas), including overall responsibility for the successful initiation, planning, design, execution, monitoring, controlling and closure of projects relating to each client. Click here for the full job description. Click here for the full job description.
> Client Account Manager – Global Eagle Entertainment, Inc.

 
 
 

> Quote of the Day

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"When everything seems to be going against you, remember that the airplane takes off against the wind, not with it."

Henry Ford

 
 

Until tomorrow

 
 

ABOUT APEX

The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit apex.aero for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.

 
 

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