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August 1, 2019



Today's Top Stories



Industry News | Comfort & Ambience | Entertainment & Connectivity | Catering & Services


[VIDEO] How British Airways’ New A350 Feeds Into Its £6.5B Investment Plans

British Airways (BA) has just taken delivery of its first Airbus A350 aircraft and revealed its new Club Suite business-class product. APEX Media visited the Speedbird Centre – a museum celebrating the airline’s heritage at its London Heathrow headquarters – to chat with Hamish McVey, BA’s head of Brand and Marketing, about how the two milestones fit into British Airways’ ongoing £6.5-billion investment program.

APEX Media | Related 40 Success Stories: When Factorydesign Overhauled BA’s Concorde Cabin – APEX Media



Ryanair CEO Says Up to 900 Jobs Could Be Cut

Ryanair CEO Michael O’Leary said that the airline would cut as many as 900 jobs in the coming weeks. In a video message to employees, O’Leary said redundancies would be announced by the end of the month. He explained that the decision was because of cuts to flights next summer as a result of the grounding of its Boeing 737 MAX fleet, uncertainty surrounding Brexit, falling profits and higher oil prices. "It's been a challenging summer, we're facing into a very difficult winter," he said in the video.

BBC News | Related Ryanair flags job cuts at Austrian subsidiary – The Irish Times



EU-Backed Li-Fi Project Takes Off

The EU’s Horizon 2020 innovation program involving business and academia has launched a three-year project aimed at developing mass market applications for Li-Fi. The ELIoT (Enhance Lighting for the Internet of Things) is also receiving €6 million in funding from a public-private partnership called Photonics21. Its member companies include Nokia, Deutsche Telekom and the University of Oxford.

Inflight Online | Related Cadami and aeroFi Combine Coded Caching and Li-Fi for Streaming – APEX Media



Cathay Pacific’s Updated Privacy Policy Includes Right to Collect Images of Passengers on Aircraft

Cathay Pacific announced a new customer privacy policy with caveats such as the right to “collect and process” personal information from passengers including images taken on board aircraft, in-flight entertainment usage data, hobbies and activity at airports. The policy states Cathay Pacific can retain such data “for as long as is necessary.” According to Forbes, the policy appears to be a response to an order from Hong Kong’s Office of the Privacy Commissioner for Personal Data.

Forbes | Related APEX Addresses Concerns Regarding Cameras in IFE Systems – APEX Media



Air France in Discussions With Airbus and Boeing Over A380 Replacement

Air France-KLM is in talks with Airbus over a possible order of A330-900s or A350-900s, and with Boeing about a potential 797-9 deal, to replace its fleet of 10 A380s. CEO Benjamin Smith said the opportunities for profitable deployment of the A380 were "limited due to the high cost of operation in addition to challenges faced in terms of operational performance" of the aircraft. He also added the airline group is under "absolutely no pressure" to make an immediate decision about the A380s' replacement, and that it has “plenty of flexibility.”

FlightGlobal | Related Air France orders 60 A220s and announces retirement of A380 – Business Traveller



Air Canada Partners With Montreal-Based Chef for In-Flight Meals

Air Canada has partnered with Montreal-based chef Antonio Park to design meals for flights to Asia and South America. The menu is being rolled out as of today starting with flights between Montreal and Tokyo. Andrew Yiu, Air Canada’s vice-president of Product, said the airline liked “the overall story of Antonio Park,” who was born in Argentina to Korean parents, trained in Japan and now owns “one of the best Japanese restaurants in Montreal.” Yiu said that Park’s menus received “excellent feedback” on a trial flight to Tokyo Narita, with between 80% and 90% of passengers choosing his dishes.

Montreal Gazette | Related Across the Board: Air Canada’s Signature Class Service Guarantees Lie-Flat Seats – APEX Media



40 Success Stories: When Buzz Prevented 95M Plastic Bottles From Entering Landfills

By the end of 2019, Buzz will have saved 95 million plastic bottles from landfill as a result of its ecoTHREAD blanket, which is flying with Jetstar Australia, Jetstar Asia, Emirates and EVA Air. “With the aviation sector hoping to achieve carbon neutral growth by 2020, we’re glad to be doing our bit to help airlines commit to more sustainable solutions," commented Buzz's director, Leonard Hamersfeld.The 40 Success Stories campaign, supported by Inmarsat, celebrates APEX members’ most significant achievements in the lead-up to the 40th anniversary of APEX EXPO this September. Click below to register for APEX EXPO.






EVA Air Dreamliner approaching Hong Kong International Airport. Captured by @str_aviation (via Instagram)

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> Tweet of the Day

It's day #2 of our 40-day APEX countdown! And for our #PaxEx fact: In 1979, Texas International Airlines launched the first frequent flyer program, rewarding loyal passengers with air miles (link: @theAPEXassoc #APEXcountdown



Association News

APEX EXPO Hosts the Best Conversation in PaxEx

On 9 September, APEX EXPO will hold its Thought Leadership Day, providing sessions on the most pressing topics in aviation and passenger experience. Topics include biometrics, advancing the passenger experience and sustainability. In addition, there will be breakout track sessions on NextGen IFEC, PaxEx 2020, Driving Ancillary Revenue and In-Flight Service of the Future. Find out which track session is right for you by viewing the full APEX EXPO schedule.


APEX 0415 Committee Releases 0415 Specification: Media & Device IFE Ecosystem Specification Version 2

As airlines and passengers demand higher quality content, the need for enhanced security increases. The APEX 0415 specification provides an enriched definition of requirements for displays and servers that must comply with new security requirements, allowing specification IFE vendors to easily design and produce systems for their target market and different media values, with proper security measures required by content owners. Content Producers benefit by having IFE systems submitted for content approval that already meet their expectations. The specification provides a consistent matrix of security requirements for different a variety of content values. Log in at for more details.



This position represents the main link between each of our clients and all GEE Operations, Finance & Technical Departments (Irvine and Overseas), including overall responsibility for the successful initiation, planning, design, execution, monitoring, controlling and closure of projects relating to each client. Click here for the full job description. Click here for the full job description.
> Client Account Manager – Global Eagle Entertainment, Inc.


> Quote of the Day


"Truth is in things, and not in words."

Herman Melville


Until tomorrow



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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