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August 9, 2019



Today's Top Stories



Industry News | Comfort & Ambience | Entertainment & Connectivity | Catering & Services


Gogo Prepares for the Era of Free In-Flight Wi-Fi

Gogo said it is making “substantial progress” in an effort to boost support for its airline customers who offer free in-flight Wi-Fi. Speaking during the company’s second quarter earnings call, Gogo CEO Oakleigh Thorne said: “Going to full free, we obviously have things we need to grow, like our satellite capacity and other things, to be able to really provision that.” He also said Gogo has deployed several network management tools to cope with the anticipated spike in bandwidth expected with free usage and that the company is also making improvements to its portals. “You don't need to get the person's credit card number anymore,” he said.

Zdnet | Related 40 Success Stories: When Gogo Launched 2Ku In-Flight Connectivity – APEX Media



China Southern Takes Off With First Recaro-Equipped Airbus A350

China Southern Airlines’ first of 20 Airbus A350-900s fully equipped with Recaro seats has entered into service. The wide-body aircraft includes Recaro seating in all three cabin classes. The business-class cabin includes CL6710 lie-flat seats in a staggered 1-2-1 layout, giving all passengers direct-aisle access. The premium economy and economy-class cabins feature Recaro’s PL3530 and CL3710, respectively.

Inflight Online | Related [PHOTOS] AIM Altitude Develops Front Row Monuments for China Southern Dreamliner Cabins – APEX Media



DOT Reasserts Passengers’ Right to Fly With Emotional Support Animals

The US Department of Transportation (DOT) issued a ruling requiring airlines to continue allowing passengers to bring cats, dogs and miniature horses on board flights as emotional support animals. The department also reasserted that airlines cannot ban specific breeds, including pit bulls, from being used as emotional support animals and cannot automatically ban passengers from bringing them on flights longer than eight hours.

Travek Weekly | Related Traveling Animals: How Pets Jet-Set Around the World – APEX Media



Frontier Airlines Invites “Green” Passengers to Fly for Free

If your last name is Green or Greene, you’re in luck. Frontier Airlines is giving people with either spelling of the surname a free roundtrip ticket for flights departing on August 13 as part of the company’s Green Week promotion. The giveaway forms a part of the airline’s efforts to promote fuel efficiency and sustainability, which also included an Airbus A320neo-operated “greenest flight” from Denver to Greenville-Spartanburg International Airport, in South Carolina, which Frontier said included “compostable cold cups, hot cups and napkins made from recycled materials and bamboo stir sticks.”

USA Today | Related Going Green: Airlines Roll Out Eco-Friendly Initiatives on World Environment Day – APEX Media



DHS Says Avionics System Vulnerability Could Allow Flight Data to be Manipulated

A vulnerability in avionics systems on some commercial aircraft could allow the flight data provided to pilots to be manipulated, according to the US Department of Homeland Security (DHS). An informational alert warning by the DHS stated that the vulnerability is in the controller area network (CAN) data buses used on some aircraft, which allow avionics units to communicate with each other. “An attacker with physical access to the aircraft could attach a device to an avionics CAN bus that could be used to inject false data,” the DHS Cybersecurity and Infrastructure Security Agency said.

Air Transport World | Related Intruder Alert: Industry Experts Weigh In on Cybersecurity Risks – APEX Media



Brussels Airport Launches Smart City Dashboard

Brussels Airport, in partnership with, has launched an online smart city dashboard delivering real-time information about traffic to and from the airport. The dashboard charts road, rail and bus traffic, and the availability of parking facilities at the airport. It also details how many cars are driving on the Brussels Ring road and at what speed, in addition to the availability of carpooling to and from the airport.

Passenger Terminal Today | Related What the Smart City Means for Future Airports – APEX Media



40 Success Stories: When BBC Radio International Made Waves in the IFE Market

Since BBC Radio International joined APEX in 2016, it has gained several airline clients. “Over the last three years, recognition of the value of our audio offering has continued to grow within the IFE industry,” said Larissa Abid, senior business development manager, BBC Radio International. The 40 Success Stories campaign celebrates APEX members’ most significant achievements in the lead-up to the 40th anniversary of APEX EXPO this September. Click below to register for APEX EXPO.






GOL takeoff. Captured by @yvesferreira07 (via Instagram)

Use #APEXPOTD for the chance to be featured in the APEX Daily Experience newsletter!


> Tweet of the Day

#Thales’s Emmanuel Guyonnet asks whether we are ready to travel in a #flyingtaxi: “This is the place for Thales to develop the technology to make large-scale #drone operations possible, viable and acceptable by everybody on the ground and in the air!”

Thales Aerospace @ThalesAerospace


Association News

Have You Registered for APEX EXPO?

Experience the latest technology and exclusive access to the new products and content revolutionizing the in-flight experience at EXPO. Don’t miss your chance to connect with more than 5,000 industry professionals over three shows, including 500+ representatives from 100+ airlines, with over 300 exhibitors. Secure your place today and be a part of the largest tradeshow in the passenger experience industry.


Head to APEX EXPO With the Lufthansa FlyingLab!

 FlyingLab 2.0 will take place aboard Flight LH 452 from Munich to Los Angeles on September 7, setting the stage for the 40th APEX EXPO. This year’s theme is ‘Powering the Next Generation of Passenger Experience.’ Click here to register for APEX EXPO. Read more about what this year’s FlyingLab has in store here.



The Director of Sales is responsible for meeting monthly and quarterly quotas as set forth by the Finance team and Jaguar’s president. He/she will assist and create innovate sales strategies, maximizing each title’s potential. In addition, he/she will assist the Marketing team in reviewing campaigns and support the Acquisitions team as required. Click here for the full job description. Click here for the full job description.
> Director of Sales - Jaguar Distribution


> Quote of the Day


"Play is the answer to the question, 'How does anything new come about?'"

Jean Piaget


Until next week



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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