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August 13, 2019



Today's Top Stories



Industry News | Comfort & Ambience | Entertainment & Connectivity | Catering & Services


SmartSky Networks Partners With Mosaic ATM to Expand Skytelligence

SmartSky Networks announced a partnership with Mosaic ATM, with the aim of improving SmartSky’s Skytelligence open marketplace and framework infrastructure. SmartSky said Mosaic has provided it with expertise to expand and refine its Skytelligence concept, which will now be open to service developers and will be able to connect to aviation applications. “To catalyze aviation’s digital transformation, our Skytelligence open marketplace enables companies to access and share aviation, flight, weather data, operations data and more,” said Haynes Griffin, SmartSky’s chairman and CEO. “Mosaic is a critical partner in the creation of this application development infrastructure.”

SmartSky Networks | Related SmartSky Enters Final Phase of Next-Gen ATG Network – APEX Media



JetSuiteX Rebrands as “JSX”

JetSuiteX has rebranded under the new name of “JSX” and announced plans to position itself as a “hop-on jet service.” Now in its fourth year of operations, JSX offers soundproofed interiors, complimentary premium cocktails and at least 36 inches of pitch on board its fleet of Embraer ERJ135 and ERJ145s. “As we continue to grow, it’s important we not only distinguish ourselves uniquely as a brand, but as a new type of travel solution that is focused on creating ‘Joyful, Simple Xperiences’ every time you fly – and which is now clearly reflected in our new name ‘JSX’,” said Alex Wilcox, JSX’s CEO.

PR Newswire | Related JetSuiteX to Be Launch Customer for SmartSky 4G Connectivity, Reveals CEO at APEX TECH – APEX Media



Google to Refund Customers if Flight Price Drops

Google announced new features to help users of its services plan trips, including one which will indicate whether the price of flights and accommodations is high, low or normal for a specific itinerary. It will also display how the average price of a flight has changed in the previous months and will notify users if it predicts that the price will change. For select itineraries booked between now and September 2, Google will refund the difference if the price of a flight drops. The feature is available for select domestic and international itineraries originating from destinations in the US.

Google | Related TripAdvisor Plots Loyalty Program in Campaign Against Google – Skift



Generation Global Secures EASA Approval

Generation Global became the first New Zealand-based aircraft interiors firm to obtain Production Organization Approval (POA) from the European Aviation Safety Agency (EASA). The company received the certification after a one-year process of assessment conducted by experts based in Germany. Generation Global said it applied for the POA in an effort to reduce lead times and certification costs for its commercial aircraft customers.

Inflight Online | Related Chain Reaction: The Aerospace Industry Prepares for Brexit – APEX Media



Hong Kong International Airport Suspends Flights for a Second Day

Anti-government protestors continued to disrupt operations at Hong Kong International Airport on Tuesday, suspending flights for a second day. The airport issued a statement on its website advising travelers to leave terminal buildings “as soon as possible” and said affected customers should contact their respective airlines to arrange alternative flights. Carrie Lam, the territory’s chief executive, said that violence was pushing Hong Kong in a dangerous direction. “Violence, no matter if it’s using violence or condoning violence, will push Hong Kong down a path of no return,” she said.

The Hill | Related Hong Kong protests: Airport cancels flights as thousands occupy – BBC News



JetBlue Launches Cross-Platform Marketing Campaign

JetBlue launched a new marketing campaign called “Just Alright Doesn’t Fly Here.” The cross-platform media campaign is designed to “shine a much-needed spotlight on the complacency that’s become an all too common part of the airline experience,” said Elizabeth Windram, JetBlue’s vice-president of Marketing, adding that it will “show those who haven’t traveled with us before that there’s a better way to fly.” In a nod to the Wright Brothers, the campaign is based around two fictional characters, “The Alright Brothers,” with ads positioned on TV, social media, radio, music-streaming services and digital displays.

Travel Pulse | Related JetBlue Selects Viasat IFC for Forthcoming Airbus A220 Fleet – APEX Media



40 Success Stories: When Panasonic Gave Passengers More Choice With System 3000

According to Gaston Sandoval, VP Product Line Management and global head of Marketing for Panasonic Avionics, developing and launching its System 3000 AVOD in-flight entertainment system is the company’s most significant milestone to date, “because it was the industry’s first step towards the personalization of the passenger experience, with truly individual choice possible for the first time.” The 40 Success Stories campaign celebrates APEX members’ most significant achievements in the lead-up to the 40th anniversary of APEX EXPO this September. Click below to register for APEX EXPO.






Old colors. Captured by @jfk.spotting (via Instagram)

Use #APEXPOTD for the chance to be featured in the APEX Daily Experience newsletter!


> Tweet of the Day

The @DublinAirport Express provided tours of the airport in the early 1960s. Anyone remember taking one? #DUBhistory

Dublin Airport @DublinAirport


Association News

Check Out the Largest Passenger Experience Showroom of the Season at APEX EXPO

More than 5,000 aviation professionals, including 100+ airline representatives are expected to walk the APEX EXPO show floor this year! Don’t miss the opportunity to meet with exhibitors displaying the latest technologies, products and services that are shaping the future of the in-flight passenger experience. Register today!


Increase Your Brand’s Visibility at the 40th Annual APEX EXPO

 The 40th annual APEX EXPO is less than a month away, but it’s not too late to secure a sponsorship opportunity. Become a sponsor and receive access to more than 5,000 leading aviation professionals. Sponsorship opportunities are filling quickly, reserve yours today!



The Director of Sales is responsible for meeting monthly and quarterly quotas as set forth by the Finance team and Jaguar’s president. He/she will assist and create innovate sales strategies, maximizing each title’s potential. In addition, he/she will assist the Marketing team in reviewing campaigns and support the Acquisitions team as required. Click here for the full job description. Click here for the full job description.
> Director of Sales - Jaguar Distribution


> Quote of the Day


"Without labor nothing prospers."



Until tomorrow



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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