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September 3, 2019



Today's Top Stories



Industry News | Comfort & Ambience | Entertainment & Connectivity | Catering & Services


[VIDEO] What’s the Deal With Wireless IFE? Bluebox Aviation Explains

The latest episode of APEX Insider features Kevin Clark, CEO of Bluebox Aviation Systems. In an interview with APEX Media director Maryann Simson at the company’s office near Edinburgh, Scotland, Clark answers some of the most frequently asked questions about wireless IFE solutions.

APEX Media | Related 40 Success Stories: When Bluebox Broadened Access to IFE – APEX Media



Thales Becomes Iridium Certus Provider

Iridium Communications announced that Thales has become the latest provider of its Iridium Certus aviation service. The agreement means that Thales will be able to offer both Iridium Certus terminals and Iridium Certus connectivity services to commercial aircraft. “The Iridium Certus platform will provide the only solutions that meet the coverage, cost and capability requirements for this new generation of aircraft communications, and we're excited to further expand our close partnership with Thales to bring these capabilities to market,” said Michael Hooper, Iridium’s director and general manager of Aviation.

Yahoo Finance | Related Airplanes: Flight Tracking Standards Are Finally Catching Up – APEX Media



Restructured Ryanair Appoints CEO of Its Airline Business

Ryanair announced Eddie Wilson as CEO of its main airline business, following an overhaul of the company’s structure. Wilson, who has worked at the low-cost carrier for 22 years, will report directly to Michael O’Leary, who moved into the new role of group CEO earlier this year. Until now, Wilson served as Ryanair’s chief people officer, where he played a leading role in the ongoing negotiations with labor unions since Ryanair agreed to recognize them in late 2017.

Skift | Related Ryanair chief operations officer to leave airline – The Irish Times



Interjet Blames Russian Aircraft for “Technical Bankruptcy”

Interjet is in “technical bankruptcy” and is at risk of collapse, following an order to pay back $27 million in taxes. The Mexican low-cost carrier successfully resisted an attempt by authorities to seize control of its bank accounts, as part of an effort to collect unpaid taxes dating back to 2013. According to court filings, some of the airline’s problems can be traced back to its fleet of 22 Sukhoi Superjets that it began flying in 2012. Interjet told the court that the aircraft “had supply issues with the maker, leading to grounded planes being cannibalized,” and reduced the carrier’s liquidity and ability to pay some of its taxes.

Bloomberg | Related No more Superjet 100 for Interjet? – Aerotime News Hub



Shanghai Pudong Prepares to Open World’s Largest Satellite Terminal

Shanghai Pudong International Airport is set to open the world’s largest satellite airport terminal. While there has been no official announcement about the exact opening date, Delta Air Lines issued an airport advisory on its website, informing travelers that it will begin operating from the new terminal as of September 23. Construction began on the satellite terminal in 2015 as part of Shanghai Pudong’s third phase of expansion. The terminal will be connected to Terminal 1 via the mass rapid transit west line.

Business Traveller | Related Pudong satellite terminal ready for takeoff – Shine News



40 Success Stories: When AirFi Realized Portable Wireless IFE With Its Moon Box

AirFi’s cofounder and CEO Job Heimerikx said the idea for the Moon AirFi box, its first portable wireless in-flight entertainment solution, came as the result of an electronic point of sale solution (Connected Crew) created by his company, MI Airline, in 2010. “The system worked really well […] but we initially suffered performance issues using Bluetooth. We added a simple walk-on Wi-Fi hotspot, and that’s where the idea for the AirFi Moon box was born.” The 40 Success Stories campaign celebrates APEX members’ most significant achievements in the lead-up to the 40th anniversary of APEX EXPO this September. Click below to register for APEX EXPO.




40 Success Stories: When Kontron Streamlined IFEC Hardware

In 2011, Kontron launched an open system platform consisting of its ACE Flight 4600 Server and Cab-n-Connect cabin wireless access point to streamline the deployment of wireless in-flight entertainment systems. Today, its IFEC hardware is flying on over 4,500 aircraft. The 40 Success Stories campaign celebrates APEX members’ most significant achievements in the lead-up to the 40th anniversary of APEX EXPO this September. Click below to register for APEX EXPO.






Approaching the runway at SFO. Captured by @raihanhen (via Instagram)

Use #APEXPOTD for the chance to be featured in the APEX Daily Experience newsletter!


> Tweet of the Day

Our CEO Jeffrey Goh will be on board a unique #FlyingLab on 7 September to share his insights on the digital future of air travel. Learn more at #APEXEXPO #Lufthansa

Star Alliance @staralliance


Association News

FTE Global Starts This Week!

Get ready for FTE Global, as APEX CEO Joe Leader provides insight into the future of the passenger experience ahead of next week’s APEX EXPO. APEX members receive $100 off registration with code FTEAPEX. Register today before it’s too late.


All Are Welcome! Less Than One Week to the Inaugural APEX EXPO Women’s Luncheon

 Women have played a vital role in advancing the aviation industry. Hear from JetBlue director of Product Development Mariya Stoyanova, Etihad Airways vice-president of Guest Services and Delivery Linda Celestino, LATAM Brasil CEO Emeritus Claudia Sender and Oman Air senior vice-p resident of Guest Experience & Branding Xia Cai at the first Women Leaders in Aviation Luncheon. Sponsored by Viasat and moderated by Viasat’s CFO Shawn Duffy. Registration for the luncheon is included with Thought Leadership Day registration.



The Client Account Director serves as the primary business contact for this key North American client and is a strategic account leader responsible for client excellence. The role additionally requires an understanding of what is trending in content and culture, a creative mindset and ability to deliver fresh ideas on ways to improve the customer experience through IFEC, as well as an affinity for technology. Click here for the full job description. Click here
> Client Account Director - Global Eagle Entertainment, Inc. Irvine/L.A./Chicago


> Quote of the Day


"The visionary starts with a clean sheet of paper, and re-imagines the world."

Malcom Gladwell


Until tomorrow



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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