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September 5, 2019



Today's Top Stories



Industry News | Comfort & Ambience | Entertainment & Connectivity | Catering & Services


FTE Global: Is Air Travel Adapting in the Age of Transformation?

At FTE Global, APEX CEO Dr. Joe Leader argued that we are currently in a golden age of air transportation, pointing toward the availability of in-flight entertainment and connectivity, as well as the rise of biometric verification technology, which will help airline passengers travel more securely. Austin Gould, the TSA’s assistant administrator for Requirements and Capabilities Analysis, added weight to Leader’s claim about biometrics: “It is very rare that you can find a technology that can do so much for aviation. It will improve security because threats are real and it will get people through the gates more quickly.”

APEX Media | Related FTE Biometrics Symposium: Single-Token Travel is Here to Stay – APEX Media



In-Flight Wi-Fi Could Be Permitted in Indian Airspace Within Weeks

A new ruling, giving passengers flying over Indian airspace the right to in-flight Wi-Fi as long as the pilot agrees, may be added to the Aircraft Act as early as September 13. If the rule is adopted, access will depend on how quickly airlines and connectivity service providers take action. Hughes Communications India, in partnership with Global Eagle, has successfully secured a license, while Airtel and Jio are in the process of applying. Inmarsat is hoping to meet regulatory requirements for its Global Xpress solution by the end of this year.

Get Connected | Related Another regulatory hurdle cleared for India’s inflight wifi market – PaxEx.Aero



CarlisleIT Readies to Beat the Heat at APEX EXPO

Attendees at APEX EXPO in LA next week can cool down over some ice cream at CarlisleIT’s booth while learning about the company’s electronically steered antenna adapter, which is optimized to prevent overheating. The cooling process is critical to the efficient operation of an aircraft’s in-flight entertainment and connectivity (IFEC) system. Click below to register for APEX EXPO.

APEX Media | Related Register for APEX EXPO



Delta Boosts IFE Offering With Spotify Podcast Tie-Up

As of this month, passengers flying with Delta Air Lines will have access to a selection of popular podcasts via the in-flight entertainment system on more than 700 aircraft. The carrier partnered with Spotify for the new IFE offering, adding podcasts like Reply All, covering topics related to the Internet, and Every Little Thing, which provides answers to burning questions like, "How old is Winnie the Pooh?” and “What do dogs say when they bark?”

Delta | Related Paper Trail: Delta’s Allison Ausband Chronicles Her Path From Journalism to In-Flight Service – APEX Media



[PHOTOS] Philippine Airlines Introduces New Regional A321neo Fleet

Philippine Airlines has unveiled the first of 15 new Airbus A321neos that will be introduced to its fleet over the next few years. The interior features Airbus’ Cabin Flex configuration, in a two-class layout with 12 seats in business class and 183 seats in economy. DesignAir reported that this configuration offers more legroom than the 236-seat configuration offered by some competing airlines. Philippine Airlines’ president, Gilbert F. Santa Maria, says the A321neo fleet will become the single-aisle mainstay for its regional routes, helping the airline with its mission to boost tourism from neighboring countries China, Japan, Korea and others.

The DesignAir | Related PAL Ushers In Latest Phase of Fleet Upgrade – PhilStar Global



Virgin Atlantic Gets "Krafty" With New Goodie Bag Amenity Kits

The recent launch of new aircraft by Virgin Atlantic was the inspiration behind the airline’s latest amenity kits, says product manager Katerina Orfanidi: “[It] enabled us to question everything we carry and look at a new set of products that are sustainable but not a compromise on quality.” Highlights of the new Goodie Bag for Upper Class passengers includes a BambuuBrush (toothbrush with bamboo handle and activated charcoal-infused bristles), socks in destination-themed designs, a pen made mostly of recycled paper and a reusable pouch made of durable kraft paper.

The DesignAir | Related Finnair Unveils New Sustainable Business-Class Amenity Kits – Inflight Online



40 Success Stories: When Burrana Built Upon a Rich History in IFE

Burrana, formerly digEcor, incorporates a rich history of legacy brands that have contributed to the improvement of the airline passenger experience, from Trans Com to Hughes Avicom and Rockwell Collins. The 40 Success Stories campaign celebrates APEX members’ most significant achievements in the lead-up to the 40th anniversary of APEX EXPO this September. Click below to register for APEX EXPO.






The Mighty 767 and The Flagship at Miami. Captured by @beam5192 (via Instagram)

Use #APEXPOTD for the chance to be featured in the APEX Daily Experience newsletter!


> Tweet of the Day

. @theAPEXassoc visited us #Scotland and asked: "What’s the Deal With Wireless IFE?" Our CEO Kevin Clark has the answers in this APEX Insider interview about wireless in-flight entertainment #PaxEx #IFEC #APEXInsider #Innovation #AviationTech #APEXEXPO40

Bluebox Aviation@BlueboxAviation


Association News

Catch APEX Media on Site at APEX EXPO Next Week!

APEX Media will be on site at APEX EXPO, working around the clock to cover the latest happenings in the passenger experience industry. Submit press releases to for the chance of coverage in the APEX EXPO Daily Experience magazine, on, in the APEX Daily Experience newsletter, on APEX's social platforms and/or on APEX's YouTube channel.


Happening Next Week: 40th Anniversary Celebration

The celebration of the season is less than one week away! Get ready to toast to four decades of excellence during the APEX EXPO Networking Event on 11 September at the Conga Room in Los Angeles. Be there as we look back on all of APEX’s conference achievements from then and now. Additional registration is required.


The #APEXPOTD Photo Contest Returns for APEX EXPO 2019

The #APEXPOTD AvGeek photography competition is back for the fourth year running! Post photos en route to or during APEX EXPO using the #APEXPOTD hashtag for your chance to be featured in the photo of the day section of the APEX EXPO Daily Experience and the APEX Daily Experience e-newsletter! Hat tip to photographer Laird Kay, who will be judging the contest again this year, as well as providing the prize: a baseball cap from his VERY PLANE CLOTHES collection. Details here.



The Client Account Director serves as the primary business contact for this key North American client and is a strategic account leader responsible for client excellence. The role additionally requires an understanding of what is trending in content and culture, a creative mindset and ability to deliver fresh ideas on ways to improve the customer experience through IFEC, as well as an affinity for technology. Click here for the full job description.
> Client Account Director - Global Eagle Entertainment, Inc. Irvine/L.A./Chicago


> Quote of the Day


"Straight roads do not make skillful drivers."

Paulo Coelho


Until tomorrow



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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