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September 6, 2019



Today's Top Stories



Industry News | Comfort & Ambience | Entertainment & Connectivity | Catering & Services


[VIDEO] Ben Griffin Discusses Next Steps for OneWeb

OneWeb is looking to disrupt the in-flight connectivity space with the introduction of its new low-earth orbit (LEO) satellite constellation. How do LEO and what's already on the market differ? What kind of partners will OneWeb work with? And, what's the timeline leading up to its commercial launch? In this video interview, APEX Media director Maryann Simson asks OneWeb's newly appointed VP Commercial Aviation, Ben Griffin, all the important questions. OneWeb will be attending APEX EXPO in Los Angeles next week.

APEX Media | Related Register for APEX EXPO



FTE Global: Apple Shares Its Vision of the Future Travel Experience

Apple vice-president of iPad Product Marketing Michael Tchao – the first Apple executive to ever deliver a keynote at an FTE Global event – explained how tools like the SkyPath iPad app and United’s ConnectionSaver service, which uses Apple Maps’ indoor airport terminal maps functionality, will shape the future of air travel. He also noted that more than 450 airlines around the world are currently using iPads to support their operations.

APEX Media | Related FTE Global: Is Air Travel Adapting in the Age of Transformation? – APEX Media



Burrana Marks Retrofit Success, Expands in Mexico

In a slew of announcements, Burrana has confirmed the completion of its first cabin configuration program with Jamco Aero Design and Engineering since the two formed a partnership in November 2018. The company has also said it will be retrofitting LATAM’s Airbus A320 and A321 fleets, which totals over 100 aircraft, with its in-seat power solution. Elsewhere, Burrana is moving its Mexico manufacturing facility to a new 15,000-square-foot location to accommodate a vast increase in staff since it acquired Collins Aerospace’s in-flight entertainment business in January this year.

Burrana | Related Burrana’s Custom-Fitted Mexico Facility Accommodates Sales Growth – Burrana



Las Vegas McCarran Testing New Body Scanner

Travelers at McCarran International Airport in Las Vegas may soon be able to pass through security without presenting a boarding pass or removing laptops from their bags. The “innovation checkpoint” is being tested in an isolated area and currently processes only 200 travelers an hour, compared to the 1,200 at regular checkpoints. “We're not just focusing on the next shiny hardware… We're focusing on effectiveness, efficiency and utilizing those passengers that travel through those areas to give us feedback,” said Jose Bonilla, director of TSA’s Innovation Task Force.

USA Today | Related All major UK airports to have 3D baggage scanners by 2022 – Business Traveller



CastLabs Announces Latest Version of App-Less Playback Feature

CastLabs, a confirmed exhibitor for APEX EXPO next week, has released the latest version of its DRMtoday Onboard solution. The technology, created with Lufthansa Systems, enables secure browser-based access to onboard media libraries, meaning passengers can watch digital rights management (DRM)-protected movies on their personal devices without downloading an app. New features of the latest version include meeting ultra-high definition (UHD) content requirements, such as watermarking, and addressing the latest DRM feature requirements.

APEX Media | Related Warner Bros. Approves AirFi’s Browser-Based DRM Technology – APEX Media



[PHOTOS] Air Canada Debuts Café-Style Premium Lounge at YYZ

Air Canada opened a new premium lounge modeled on a more casual café concept at Toronto’s Pearson International Airport today. Air Canada Café offers everything from cold-brew Lavazza coffee and kombucha to an assortment of sandwiches and salads – all of which can be had in the lounge or on a takeout basis. Travelers who choose to stay will have access to free Wi-Fi and Press Reader's digital library of newspapers and magazines. “Air Canada is growing and rather than simply open a second lounge that mimics what we have, we wondered what a different concept would look like,” said Andrew Yiu, VP Product, Air Canada.

Travel Pulse | Related 40 Success Stories: When Air Canada Privatized Its Way to Better PaxEx – APEX Media



40 Success Stories: When Inmarsat Launched GX Aviation In-Flight Connectivity

For the final installment in the 40 Success Stories campaign, we explore how Inmarsat’s Global Xpress (GX) high-throughput satellite network was purpose-built for mobility and what this means for passengers using GX in-flight connectivity in terms of experience. The 40 Success Stories campaign celebrates APEX members’ most significant achievements in the lead-up to the 40th anniversary of APEX EXPO this September. Click below to register for APEX EXPO.






Waiting for clearance to fly! Captured by @mav320 (via Instagram)

Use #APEXPOTD for the chance to be featured in the APEX Daily Experience newsletter!


> Tweet of the Day

For airlines to succeed in these high-tech times, they need to “think at where technology is today, and then plan a few steps ahead”, according to APEX CEO @joepleader . #technews #tech #travel #Aircraft #airline @theAPEXassoc

JetBlue Ventures@JetBlueVentures


Association News

Special Thanks to Our APEX EXPO Sponsors!

APEX would like to thank this year’s APEX EXPO Sponsors: Airbus, American Airlines, Astronics, BBC World News, Encore Inflight, Formia, gategroup, Global Eagle, Honeywell, Inmarsat, Irdeto, Old Metro Scene, Panasonic, PictureWorks, SmartSky, Spafax, Thales, Viasat and West Entertainment.


Download the APEX EXPO App!

Complete your conference experience by downloading the APEX EXPO App, sponsored by Airbus. Stay in the know with an up-to-date agenda including session details, locations and time, speaker bios, detailed attendee list, exhibitor contact information, live polls, and so much more. The app also includes an interactive map of exhibitors for walking the show floor and voting instructions for the annual Cool Award. Download the app on your Android and Apple devices today.


Win BIG at APEX EXPO With Wessco’s Golden Tickets!

To celebrate APEX EXPO’s and Wessco International’s 40th anniversaries this year, 40 lucky APEX Experience magazine readers will win jumbo-sized swag bags, packed with luxury goodies from Wessco’s brand partnerships – including skincare, apparel and more. Check your copy of the 40th anniversary issue of the magazine for a golden ticket and present it at Wessco’s booth to claim your prize! More details hereClick here to register for APEX EXPO.



The Client Account Director serves as the primary business contact for this key North American client and is a strategic account leader responsible for client excellence. The role additionally requires an understanding of what is trending in content and culture, a creative mindset and ability to deliver fresh ideas on ways to improve the customer experience through IFEC, as well as an affinity for technology. Click here for the full job description.
> Client Account Director - Global Eagle Entertainment, Inc. Irvine/L.A./Chicago


> Quote of the Day


“Ashes or diamonds, foe or friend, we're all equal in the end.”

Roger Waters


Until next week



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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