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September 9, 2019



Today's Top Stories



Industry News | Comfort & Ambience | Entertainment & Connectivity | Catering & Services


Spirit Airlines CEO Unveils Two Seating Products During Keynote

During his keynote address, Spirit Airlines CEO and president Ted Christie unveiled two new seating products: Big Front Seats and new economy-class seats. Spirit’s updated Big Front Seats, manufactured by HAECO Cabin Solutions, will come in a 2-2 configuration and feature an ergonomically designed headrest, memory foam and new Spirit branding. Spirit’s new economy seats, manufactured by Acro Aircraft Seating, provide an additional inch of seat pitch, while the middle seat benefits from an extra inch of width compared to window and aisle seats. Installation of the new seats will begin in November.

APEX Media | Related [VIDEO] Affordability Central to Spirit’s Connectivity Approach, Says CEO – APEX Media



Safran Announces Customers for RAVE Ultra With 4K Displays and Cabin-Wide Bluetooth Audio

Safran Passenger Innovations unveiled an industry first: enabling all passengers on an aircraft to simultaneously connect their Bluetooth audio headphones to an in-flight entertainment (IFE) system. Previously, Bluetooth IFE connectivity was only available to up to 20 passengers at a time. The IFE supplier also announced it secured two new airline customers for its RAVE Ultra IFE system. Lufthansa will linefit the system in four configurations with different sizes of seatback displays on board 34 forthcoming Boeing 777-9s, while All Nippon Airways will retrofit the hardware on 11 Boeing 787-8s that operate on domestic flights within Japan.

APEX Media | Related Light Show: Li-Fi Enabled Data Networks Are Ready for Takeoff – APEX Media



More Airlines Join the Movement to Meet the UN's Sustainable Development Goals

During an APEX EXPO keynote, Hua Jiang, the United Nations’ director of the News and Media Division, Department of Global Communications, called on airlines to take a more concerted stance to achieve the organization’s Sustainable Development Goals (SDG). “Climate change is a very real threat causing extreme weather events taking countries’ lives. People are desperate for help and the SDGs are the answer,” said Jiang. Xiamen Airlines chairman Zhao Dong provided updates on the airline’s sustainability progress after being the world’s first carrier to support the UN’s SDGs two years ago. Following Dong’s keynote address, Etihad Airways, Ethiopian Airlines and Aeroméxico announced they would collaborate with the UN on the SDGs.

APEX Media | Related Xiamen Airlines’ United Dream Aircraft Promotes “Youth and the Earth” Theme – APEX Media



Gogo Partners With APSATCOM to Bring 2Ku In-Flight Connectivity to China

Gogo announced a partnership with APSATCOM with the aim of bringing 2Ku satellite in-flight connectivity (IFC) to airlines in China. Under the agreement, Gogo will use APSATCOM's Ku-band network to provide what it claims will be the “fastest in-flight Wi-Fi solution within China” for domestic and international airlines. APSATCOM's network includes both wide-beam satellites and high-throughput satellites and will provide Gogo with 100% coverage over China for IFC by the mid-2020s.

Gogo | Related 40 Success Stories: When Gogo Launched 2Ku In-Flight Connectivity – APEX Media



Kontron Signs IFEC Hardware Deal With “Major European Airline”

Kontron revealed it signed a contract with an undisclosed “major European airline” to supply integrated in-flight entertainment and connectivity (IFEC) equipment. The hardware will be installed on the airline’s fleet of more than 100 Boeing aircraft in time for its 2020 spring and summer schedule. As part of the deal, Kontron is supplying its ACE Flight 4608 avionics server, Cab-n-Connect A100 cabin wireless access point and ACE Flight removable storage drives. Kontron said the systems are intended to give the airline the necessary platforms to deliver wireless IFE and streaming video-on-demand and games.

Aircraft Interiors International | Related 40 Success Stories: When Kontron Streamlined IFEC Hardware – APEX Media



Inmarsat and LSE Conclude Sky High Economics Research Study

Frequent flyer loyalty is up for grabs, as 450 million less-engaged passengers will change travel plans to fly with an airline that has superior in-flight connectivity. That’s one of the conclusions of the final chapter of Sky High Economics, the three-part research study from the London School of Economics and Political Science (LSE) in association with Inmarsat, that was released yesterday. “This is not something hypothetical in the future, this is something that could be actionable in the very short term,” said Philip Balaam, president, Inmarsat Aviation, in an interview with APEX Media.

APEX Media | Related LSE Predicts Connected Aircraft Will Save Aviation Industry $14.9 Billion Annually – APEX Media



CellPoint Digital and UATP to Launch Apple Pay on Board Southwest Airlines

CellPoint Digital and UATP, an airline-owned payment network, entered into a multiyear agreement with Southwest Airlines to allow the carrier to accept Apple Pay transactions from customers. “The launch of Apple Pay enhances our ability to sell flights, as well as ancillary products using one of the most widely used digital wallets in North America,” said Christopher Priebe, director of Treasury, Payments and Risk at Southwest Airlines. Kristian Gjerding, CEO of CellPoint Digital, said the deal provides Southwest with “unique solution that enables airlines to fast-track the launch of alternative forms of payment with minimal development on their side.”

Inflight Online | Related Ethiopian Airlines Integrates Alipay Into Mobile App – APEX Media





Made it to #Dorkfest 2019 & apparently missed Oscar handing out burgers ✈️ Captured by @jaspreettravels (via Instagram)

Use #APEXPOTD for the chance to be featured in the APEX Daily Experience newsletter!


> Tweet of the Day

We’re here for the all-woman panel at #APEXEXPO. Brilliant women sharing their insights on improving #PaxEx, fostering diversity at airlines, and the tools you need to succeed. 👏🏻👏🏻👏🏻

Runway Girl Network@RunwayGirl


Association News

Participate in the #APEXPOTD Contest to Win a Prize

The #APEXPOTD AvGeek photography competition is back for the fourth year running! Post photos at APEX EXPO using the #APEXPOTD hashtag for your chance to be featured in the photo of the day section of the APEX EXPO Daily Experience and the APEX Daily Experience e-newsletter! Hat tip to photographer Laird Kay, who is judging the contest again this year, as well as providing the prize: a baseball cap from his VERY PLANE CLOTHES collection. Details here.


Submit Your News to APEX Media!

APEX Media is on site at APEX EXPO, working around the clock to cover the latest happenings in the passenger experience industry. Submit press releases to for the chance of coverage in the APEX EXPO Daily Experience magazine, on, in the APEX Daily Experience newsletter, on APEX's social platforms and/or on APEX's YouTube channel.


Win BIG at APEX EXPO With Wessco’s Golden Tickets!

To celebrate APEX EXPO’s and Wessco International’s 40th anniversaries this year, 40 lucky APEX Experience magazine readers will win jumbo-sized swag bags, packed with luxury goodies from Wessco’s brand partnerships – including skincare, apparel and more. Check your copy of the 40th anniversary issue of the magazine for a golden ticket and present it at Wessco’s booth to claim your prize! More details here.



The Client Account Director serves as the primary business contact for this key North American client and is a strategic account leader responsible for client excellence. The role additionally requires an understanding of what is trending in content and culture, a creative mindset and ability to deliver fresh ideas on ways to improve the customer experience through IFEC, as well as an affinity for technology. Click here for the full job description.
> Client Account Director - Global Eagle Entertainment, Inc. Irvine/L.A./Chicago


> Quote of the Day


"Everyone thinks of changing the world, but no one thinks of changing himself."

Leo Tolstoy


Until tomorrow



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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