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September 17, 2019



Today's Top Stories



Industry News | Comfort & Ambience | Entertainment & Connectivity | Catering & Services


[VIDEO] MUC–LAX With the 2019 APEX EXPO Lufthansa FlyingLab

APEX Media participated in the exclusive Lufthansa FlyingLab en route to APEX EXPO last week. The second iteration of the APEX EXPO FlyingLab saw presentations from Airbus, Star Alliance and more, streamed live throughout the cabin to passengers’ personal electronic devices using Lufthansa’s BoardConnect platform. The flight also featured a showcase of products and a live music performance.

APEX Media | Related [VIDEO] Lufthansa FlyingLab Lands in Boston for APEX EXPO – APEX Media



[VIDEO] Spirit Airlines CEO Ted Christie on the Carrier’s New Seats

At APEX EXPO in Los Angeles last week, Spirit Airlines CEO Ted Christie revealed an updated version of the airline’s “Big Front Seats” from HAECO Cabin Solutions and new economy-class seats from Acro Aircraft Seating. In this video interview, Christie explains the unique features of each offering, and talks about what it was like creating a cohesive brand experience using two different seating suppliers.

YouTube | Related [VIDEO] Spirit Airlines CEO Unveils Two Seating Products During APEX EXPO Keynote – APEX Media



United and Expedia Renew Vows, Avoiding a Complicated Divorce

United Airlines and Expedia agreed on a new multiyear contract to continue online ticket sales in advance of their current deal’s expiration on September 30. The agreement ends a standoff between the two parties where United threatened to withdraw from selling tickets on the travel booking website. In April, a US federal judge denied Expedia’s request for an injunction to stop United from removing its fares and said the online travel booking service would need to prove the airline had breached its contract. Neither company specified the length or terms of the new contract.

Bloomberg | Related Expedia and Routehappy Aim to Make Flight Booking Align With Hotel Reservation Experience – APEX Media



Turkish Airlines Mulls Airbus A220 and Embraer E2 Orders

Turkish Airlines is considering placing orders for Airbus A220s and Embraer E190/195 E2 aircraft, according to Ilker Ayci, the company’s chairman of the board. In an interview with Turkish website Hurriyet, he said, “We’re interested in the A220 and Embraer 190/195,” without specifying how many aircraft the airline would purchase.

Aerotelegraph | Related Turkish Airlines Borrows Aircraft from AnadoluJet Amid 737 MAX Groundings – APEX Media



Moxy to Launch With Azul’s Embraer E195s

Moxy, the codename of JetBlue founder David Neeleman’s upstart carrier, is set to launch with a fleet of Embraer E195s and nine Airbus A320s from Azul, Neeleman’s Brazilian airline. Moxy already signed an order for 60 Airbus A220-300s, but the first of these aircraft will not be delivered until 2021. Neeleman said the E195s could be used by Moxy during the interim. Azul is currently replacing its existing E195s with 51 newer E195-E2s.

Business Traveller | Related Moxy: Where flexibility is key –



British Airways Forms Customer Care Team for Travelers With Disabilities

British Airways launched a dedicated team for travelers who need additional assistance during their journey. The customer care professionals received training to enable them to respond to telephone and e-mail questions from travelers with disabilities about what to expect during their journey. The team is also able to help make new flight, hotel and car rental bookings, arrange special assistance, pre-book seating and inform airport staff and cabin crew about specific passenger requirements.

British Airways | Related [VIDEO] How British Airways’ New A350 Feeds Into Its £6.5B Investment Plans – APEX Media



Etihad Tests Autonomous Electric Wheelchairs at AUH

Etihad Airways launched a trial of autonomous wheelchairs at Abu Dhabi International Airport (AUH). Etihad and Abu Dhabi Airports partnered with SITA and WHILL, an electric vehicle supplier, to deploy the latter company’s “autonomous drive system” wheelchairs. The aim is to enable travelers with restricted mobility to move around the airport without any assistance from staff. The trial will last until the end of the year and involves testing and mapping the airport environment to facilitate autonomous movement.

Travel Daily Media | Related Accessibility Stakeholders Gather for Wheelchair in the Cabin Symposium at Virgin Atlantic HQ – APEX Media





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Association News

APEX TECH Registration Is Now Open!

Registration is now open for APEX TECH in Los Angeles, 29-30 January 2019. APEX TECH provides a crucial forum for technical experts to review and discuss ongoing special projects of the APEX Technology Committee, which sets specifications and standards for the airline industry that are focused upon applying new technologies to the passenger experience. Attendees will hear thought-leading presentations focused on connectivity, content management and emerging technologies.


Michael Childers to Present at EyeforTravel North America 2019

APEX board member and technology committee chair Michael Childers will present at EyeforTravel North America 2019 in Chicago. The event unites leaders from world-leading hotels, airlines, casinos and car rental companies to discuss technology and artificial intelligence transforming hospitality, and how data and analytics are fueling this change.


> Quote of the Day


"Sooner or later, those who win are those who think they can."

Paul Tournier


Until tomorrow



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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