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October 21, 2019



Today's Top Stories



Industry News | Comfort & Ambience | Entertainment & Connectivity | Catering & Services


Qantas Tests World’s Longest Flight

Over the weekend, Qantas completed a Project Sunrise research flight from New York to Sydney that clocked in at 19 hours and 16 minutes.  A series of experiments were conducted on board the Boeing 787-9 to assess the effects of ultra long-haul flights on well-being. Two more similar research initiatives are planned for November and December. Singapore Airlines’ 18-hour-and-45-minute commercial flight from Singapore to Newark is currently the longest in routine operation.

Qantas | Related The world’s longest non-stop flight from Singapore to New York has landed – CNBC



Boeing Faults Simulator in Wake of Leaked 737 MAX Messages

Leaked messages from a former Boeing test pilot about erratic software behavior on the 737 MAX has caused public outcry. The messages, dated 2016, could indicate that the airframer was aware of an issue, two years before recent crashes led to the jet’s grounding. However, Boeing claims the problem mentioned is about its flight simulator. The FAA on Friday ordered an “immediate” explanation for the delay in turning over the “concerning” document, which Boeing uncovered months ago. “We understand entirely the scrutiny this matter is receiving, and are committed to working with investigative authorities and the US Congress as they continue their investigations,” Boeing said in a statement.

Reuters | Related Boeing Denies Pilot Messaging Chat Shows Prior Knowledge of 737 Max Flight Control Problem – The Seattle Times



[PHOTOS] Air Taxi Vertiport Unveiled in Singapore

Volocopter and Skyport unveiled the world’s first full-scale air taxi vertiport today on the floating stage in Singapore’s Marina Bay. The VoloPort prototype was built to coincide with the Intelligent Transport Systems World Congress, taking place this week in Singapore. “Standing inside the VoloPort … demonstrates that air taxi operations are not a faraway future, but very feasible to achieve within the next two to five years,” said Florian Reuter, CEO of Volocopter.

Volocopter | Related Volocopter eVTOL Aims for Singapore Flight Tests in 2019 – APEX Media



FlightPath3D, PAC and Others Open New Frontiers for In-Flight Maps

Vistara’s adoption of Panasonic Avionics’ Arc product, announced at APEX EXPO in September, is a sign that airlines are taking interest in advanced moving maps that show more than a flight path. One out of every two passengers checks the moving map during their flight, making it the most popular feature in the in-flight entertainment library. That’s why companies like FlightPath3D, Gotham Studios, Lufthansa Technik, Panasonic Avionics and Wcities are vying to push the map’s boundaries with geotainment and monetization layers.

APEX Media | Related [VIDEO] Panasonic Avionics Makes In-Flight Map, Wellness and Esports Announcements – APEX Media



JAL to Deploy Smart Check-In Services at Narita Airport

From October 28, passengers checking in with Japan Airlines (JAL) at Counter O in Narita Airport’s Terminal 2 can make use of the airline’s new self-service bag drop system. Counter M will also offer self-service bag drop from April 2020. Furthermore, in spring 2020, JAL will implement “OneID” facial recognition technology services at Narita Airport. Passengers who opt in will be able to pass through security and board their flights without presenting their travel documents.

Japan Airlines | Related [PHOTOS] JAL Readies for Inbound Tourism Influx With New Cabin Design by Tangerine



Pittsburgh to Be Powered By Its Own Microgrid

Pittsburgh International Airport (PIT) hopes to be completely powered by its own independent microgrid by summer 2021. Power for the entire airport, including the airfield, Hyatt hotel and Sunoco gas station, will come from on-site natural gas wells and approximately 7,800 solar panels, but PIT will remain connected to the traditional electrical grid as an option for emergency or backup power. The microgrid will be capable of producing more than 20 megawatts of electricity – six more than the airport’s current peak demand of 14 megawatts.

Airport Technology | Related [VIDEO] APEX @ FTE EMEA 2019: Heathrow Airport’s Expansion Plans – APEX Media



GOL Introduces New Payment Option for Customers Without Bank Accounts

Brazilian airline GOL is offering a new digital payment option that will enable customers to purchase airline tickets and services using SafetyPay Brazil. According to IBGE data, 60 million Brazilians do not have a bank account. “As the largest airline in the country … we understand that it is equally necessary to provide access to this part of the population, which does not have a bank account, but seeks air transport,” said Mario Liao, GOL chief financial and payments officer.

Verdict | Related Virgin Australia to Introduce “Fly Now, Pay Later” Option – Travel Weekly





Good morning Europe. Captured by @anthrsdo (via Instagram)

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> Tweet of the Day

We’re bursting with PRIDE! Congratulations to our very own harbour city, Sydney, in being crowned the host of WorldPride 2023! This will coincide with Sydney’s iconic annual Mardi Gras festivities. Bring on the rainbows! 🏳️‍🌈🌈 #AllOfTheLove #WorldPride2023

Virgin Australia@VirginAustralia


Association News

Don’t Miss APEX Asia Content Market!

APEX Asia Content Market, the premier event during FTE-APEX Asia EXPO for content providers and airline representatives, is taking shape. Sign up today to reserve your booth and meet with airline attendees interested in content to serve this growing and rapidly changing market.


Have You Seen the Videos from APEX EXPO Yet?

At the 2019 APEX EXPO event in Los Angeles, APEX Media created lots of video content showcasing the latest innovations from exhibitors on the show floor. For a recap on the most exciting news from the event, head to the APEX Association's YouTube channel.


> Quote of the Day


"It is good to have an end to journey towards; but it is the journey that matters, in the end."

Ursula K. Le Guin


Until tomorrow



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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