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October 22, 2019



Today's Top Stories



Industry News | Comfort & Ambience | Entertainment & Connectivity | Catering & Services


Gogo Announces Partners for 5G Network and Onboard Systems

In-flight Internet provider Gogo has partnered with Cisco, Airspan Networks and FIRST RF to help in the development of its 5G network. Each company will ensure that the onboard systems hardware, software and antennas, respectively, are compatible with the new technology. Expected to launch in 2021, the network will be available to business and commercial regional jets operating within the contiguous United States and Canada. Gogo will build the 5G network with its existing infrastructure of more than 250 cell towers and continue to operate its 3G and 4G networks to provide backup as needed.

Gogoair Mediaroom | Related Huawei and China Unicom to Deploy 5G Smart Travel System at PKX for China Eastern Passengers – South China Morning Post



Awards Shortlist Revealed Ahead of FTE-APEX Asia EXPO

Eleven airlines and airports across Asia have been shortlisted for the 2019 Future Travel Experience (FTE) Asia Awards, which are split into two categories: Best Passenger Experience Initiative – Airline, and Best Passenger Experience Initiative – Airport. The winners will be announced during an award ceremony on November 12 during FTE-APEX Asia EXPO at the Marina Bay Sands Expo and Convention Centre in Singapore. The ceremony will also celebrate the winners of APEX’s Regional Passenger Choice Awards for Asia and South Pacific.

Future Travel Experience | Related Register for FTE-APEX Asia EXPO



Hamad International Airport Reveals Expansion Plans

Hamad International Airport (HIA) aims to build a new central concourse by the time Qatar hosts the FIFA World Cup in 2022. Plans unveiled today feature a 100,000-square-foot tropical garden and a 2880-square-foot water feature, as well as a lounge containing a spa, gym, restaurant and business center. The expansion is set to increase capacity at HIA to 53 million passengers a year.

Business Traveller | Related Hamad International to implement biometrics across terminal touch points – International Airport Review



Iberia Announces Check-In Via Amazon Alexa

Iberia has announced that it will allow members of its loyalty program to check in using Amazon Alexa. This is the second Alexa skill offered by the airline, which already uses the voice-activated virtual assistant to provide flight information to customers and calculate the number of Avios loyalty points required for a specified route. Other airlines, including United and Virgin Australia, offer a similar voice-controlled flight check-in service.

APEX Media | Related American Airlines Goes Live with Spafax Profile Skill for Alexa – APEX Media



JSX Aims to Reduce Noise Pollution

JSX plans to reduce noise pollution caused by its aircraft departing from Orange County's John Wayne Airport. The short-haul carrier completed a study where it tested flying at higher altitudes and varying flight paths. "While it's in our DNA to be an industry leader, it's in the best interests of the aviation community to ensure we are doing all we can to reduce noise in this highly populated region,” said Alex Wilcox, JSX CEO.

PR Newswire | Related Why Jetsetters “Hop” to Fly With Semi-Private JSX – APEX Media



Kaelis Serves Up an Appetizing Device Holder

Kaelis, a supplier of airline amenity kits, tableware and textiles, has developed a solution for serving in-flight meals and entertainment, simultaneously. Called Bassú, the patented meal tray design features a slot that has been tested to hold a smartphone even through light turbulence. While it is not yet in use in the air, it has attracted attention since being introduced at WTCE in April." Bassú allows one to continue their entertainment or work, hands-free, during meal service," said Kaelis marketing designer Rocio Cordoba.

APEX Media | Related Virgin retrofitting new A350 with redesigned table in business – Runway Girl Network



[PHOTOS] Lilium Jet Completes First Phase of Flight Testing

The all-electric Lilium Jet has completed its first phase of flight testing, during which it flew at speeds exceeding 60 miles per hour (mph). The emissions-free vertical take-off and landing aircraft is expected to travel at 185 mph and the second phase of testing will look specifically at how it performs at high speeds. Lilium also recently finished building its first dedicated manufacturing facility at its Munich base, and is now developing a larger second facility at the same site. | Related Uber Unveils Air Taxi Cabin Interior Mockup by Safran – APEX Media





To infinity... and beyond!! Captured by @ndaneman (via Instagram)

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> Tweet of the Day

Ever wondered what it’s like for passengers with a disability to travel through the airport? This video shows the journey through the airport from the perspectives of both a wheelchair user and someone who is partially sighted.

Gatwick Airport LGW @Gatwick_Airport


Association News

Registration for APEX TECH Is Open

You’re invited to discover the latest technology and hear from the industry’s leading voices during APEX TECH, happening 29-30 January in Los Angeles. Be sure to take advantage of early bird pricing, open now through 27 December.


Have You Seen the Videos from APEX EXPO Yet?

At the 2019 APEX EXPO event in Los Angeles, APEX Media created lots of video content showcasing the latest innovations from exhibitors on the show floor. For a recap on the most exciting news from the event, head to the APEX Association's YouTube channel.


> Quote of the Day


“When you look at people who are successful, you will find that they aren’t the people who are motivated, but have consistency in their motivation.”

Arsène Wenger


Until tomorrow



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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