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October 24, 2019



Today's Top Stories



Industry News | Comfort & Ambience | Entertainment & Connectivity | Catering & Services


United’s Dreamliners Undergo Polaris Retrofit

United Airlines has begun retrofitting its Boeing 787-8 and 787-9 Dreamliner fleet with its Polaris business-class cabins, replacing the original 2-2-2 configuration to provide passengers with more privacy and direct aisle access. The retrofits will also see the addition of a premium economy cabin featuring 21 of United’s latest Premium Plus seats. A spokesperson for the carrier said United expects to have reconfigured all of its 787s by the first quarter of 2021, and that rather than being tied to a specific route, the Polaris-equipped aircraft will rotate throughout the carrier’s network until all the retrofits are complete.

Executive Traveller | Related [VIDEO] How United Created One of the World’s Most Accessible IFE Systems – APEX Media



Boeing to Increase Production of 737 MAX, Reduce Dreamliner

Boeing remains hopeful that the 737 MAX will gain regulatory approval to return to the skies before the end of the year, according to the company’s third-quarter results, released yesterday. The airline also reported that it will increase production of the aircraft, which has been grounded since March after two crashes, despite a $900-million rise in manufacturing costs. Boeing plans to reduce production of the 787 “given the current global trade environment.”

CNBC | Related Boeing Reports Third-Quarter Results – Boeing



Consumer Groups Question FAA’s Upcoming Evacuation Assessments

Ten consumer advocacy groups have called on the Federal Aviation Administration to update its evacuation assessment standards before conducting tests in November. The evaluation will establish minimum aircraft seat widths and requirements for the space between rows. The advocacy groups believe the standards, last updated in 1990, should be adjusted to reflect the growing size of Americans, higher load factors and the increase in the number of carry-on bags. The groups have said standards should also account for disabled passengers and the increased number of animals on board.

Travel Weekly | Related Are airplane seats getting dangerously small? The FAA is about to find out. – Washington Post 



Spirit Signs MOU for Up to 100 A320neo Family Aircraft

Spirit Airlines has signed a Memorandum of Understanding with Airbus for the purchase of up to 100 A320neo family aircraft. The carrier intends to place firm orders for a mix of A319neos, A320neos and A321neos to complement its existing all-Airbus fleet in a deal worth approximately $12 billion at list prices. CEO of Spirit Airlines, Ted Christie, explained, “The additional aircraft will be used to support Spirit’s growth as we add new destinations and expand our network across the US, Latin America and the Caribbean.”

Reuters | Related [VIDEO] Spirit Airlines CEO Unveils Two Seating Products During APEX EXPO Keynote – APEX Media



Lufthansa Rolls Out Economy Light Fares Across Entire Network

From October 30, Lufthansa Group members Lufthansa, Austrian Airlines and SWISS will begin selling its hand-baggage-only Economy Light fare on all long-haul routes. The fare will become available in Austria, Germany and Switzerland from November 6. Previously, passengers flying long-haul could only purchase Economy Light tickets on the carriers’ North Atlantic routes. According to Lufthansa, this fare represents the cheapest option for price-conscious travelers who don’t require flexibility on their tickets.

Business Traveller | Related [VIDEO] MUC–LAX With the 2019 APEX EXPO Lufthansa FlyingLab – APEX Media



81% of Americans Are Unaware of Their Airline Rights

A study from passenger rights advocacy company AirHelp found that 81% of airline customers in the US are not aware of their rights, compared to 92% last year. The results also showed that about half of Americans who believe they are eligible for compensation actually file claims and that Americans are 12% less likely to do so than Europeans.

Forbes | Related TrustaBit Uses Blockchain to Enable Automated Flight Delay Compensation – APEX Media



Japanese Airlines Test Smart Earpieces for Crew

All Nippon Airways and Japan Airlines are exploring earpieces that allow crew to communicate with each other remotely and do their jobs more efficiently. ANA recently tested the BONX Grip, which combines a proprietary earphone and app to facilitate communication in any environment with a Wi-Fi connection, on its Airbus A380 flights, with plans for wider adoption. JAL has been trialing the Sony Mobile Xperia Ear Duo, a wireless open-ear headset, since April 2018.

APEX Media | Related [PHOTOS] ANA Unveils New First and Business Classes – APEX Media





Thursday tail. Tail of Tibet Airlines at Lhasa Airport. Captured by @zenplanes (via Instagram)

Use #APEXPOTD for the chance to be featured in the APEX Daily Experience newsletter!


> Tweet of the Day

#GX5 is being shipped in a special container from @Thales_Alenia_S in Cannes to @Arianespace in French Guiana via @volgadneprgroup ! Track the flight here & look out for details of how we made our #satellite launch-ready: #avgeek

Inmarsat @InmarsatGlobal


Association News

Experience Asia's Premier Content Market

To meet the demands of the fastest-growing region in aviation, APEX is proud to host the APEX Asia Content Market during FTE-APEX Asia EXPO. Television and movie distributors will have the unique opportunity to get in front of the expected 100 airline representatives attending this event.


Registration for APEX TECH Is Open

You’re invited to discover the latest technology and hear from the industry’s leading voices during APEX TECH. Be sure to take advantage of early bird pricing, open now through 27 December.



Accurate and timely POs and Status Grids
Working within the latest Spafax process as IT development progresses
Ordering of content and monitoring delivery of files to integrators
Creation of status grids for AVOD systems Generation of filenames
Click here for the full job description.
> Operations Coordinator - Spafax Airline Network Ltd

Metadata entry for assigned accounts
Working within the latest Spafax process as IT development progresses
Various aspects of collation, entry, quality control and submission of metadata for multiple airlines and systems as assigned
Click here for the full job description.
> Metadata Coordinator - Spafax Airline Network Ltd


> Quote of the Day


"Don't worry about what's cool and what's not cool. Authenticity is what's cool."

Zac Posen


Until tomorrow



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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