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October 28, 2019



Today's Top Stories



Industry News | Comfort & Ambience | Entertainment & Connectivity | Catering & Services


Vueling Becomes Third Airline to Commence EAN Rollout

Vueling is the third airline, following British Airways and Iberia, to initiate the soft launch of an in-flight connectivity service powered by Inmarsat's European Aviation Network (EAN). Passengers on the five aircraft currently equipped with the service can choose from three Wi-Fi packages: messaging, browsing or streaming. The rollout across Vueling’s fleet of over 110 Airbus A320 family aircraft is scheduled for completion early next year and comes as part of Vueling’s NEXT transformation program, which is focused on improving customer experience, operational resilience and digital innovation.

Inmarsat Aviation | Related [VIDEO]: Talking Innovation With Low-Cost Carriers at FTE EMEA – APEX Media



United Announces Bigger Bins, Launches 3-D Seat Maps

United Airlines revealed on Friday plans to add larger overhead bins to 80% of its fleet by 2023. The larger bins, which are already on board its wide-bodies, can each accommodate six roller bags – equivalent to 65 additional bags on board a 179-seat Boeing 737-900. Over the weekend, the airline also launched a virtual seat map for its latest aircraft, the CRJ550, enabling passengers to get a sense of the different seating products, before making a purchase or upgrade.

USA Today | Related United Adding 3-D Views During Ticket Booking – USA Today



Latécoère Signs Two MOUs to Scale Up its Li-Fi Solution

Latécoère has signed agreements with two companies ahead of the industrial scale-up of its Li-Fi in-flight connectivity solution, which uses light to transmit data. Signify will provide Latécoère with its Trulifi systems, while Huneed Technologies will help Latécoère develop hardware including a passenger distribution unit and fiber optic router. Trulifi launched earlier this year and combines energy-efficient LED lighting with a high-speed two-way wireless connection that can reach speeds of up to 250 Mbps. 

APEX Media | Related Light Show: Li-Fi Enabled Data Networks Are Ready for Takeoff – APEX Media



Southwest Crewmember Sues Airline Over Hidden Lavatory Camera Incident

Flight attendant Renee Steinaker is suing Southwest Airlines for retaliation following a report she made about two pilots live-streaming a video feed of the aircraft lavatory on a flight between Pittsburgh and Phoenix in 2017. Steinaker alleges she and her husband, also a flight attendant, were stalked and subjected to an increased number of performance audits as a result. Southwest Airlines said it would “vigorously defend” the lawsuit and claimed, “There was never a camera in the lavatory; the incident was an inappropriate attempt at humor, which the company did not condone.”

USA Today | Related Southwest Airlines removes Boeing 737 Max from schedule until February – CNBC



SWISS to Screen Flying Film Festival for Third Year Running

Swiss International Air Lines (SWISS) is to host its third “Flying Film Festival,” in collaboration with Fribourg-based Le Système D association, from the beginning of November to the end of December. The festival will see 13 short documentary films added to SWISS’ in-flight entertainment selection on long-haul flights to and from Zurich and Geneva. It is designed to support and promote young directorial talent in the short documentary and docu-animation genres. The two best films will be awarded prizes in January 2020.

Inflight Online | Related Swiss International Air Lines and SSB open up more Air Rail Links – Economy Class & Beyond



Cathay Pacific Reintroduces Betsy Beer on Long-Haul Flights

Cathay Pacific has relaunched its locally brewed craft beer with a new look and flavor. The airline describes the updated Betsy Beer, created in partnership with Hong Kong brewery Gweilo Beer, as a “citrus-forward pale ale” that builds on the DNA of the original version launched in February 2017. It is available in all cabins on long-haul flights and in the airline’s lounges at Hong Kong International Airport. The beer takes its name from Cathay Pacific’s first aircraft, a Douglas DC-3 known as “Betsy,” which flew during the 1940s and 1950s.

Business Traveller | Related Pork Substitute Takes Flight Aboard Cathay Pacific – APEX Media



[PHOTOS] British Airways’ Updated Milan Linate Lounge

British Airways’ renovated lounge at Milan Linate Airport became accessible to eligible travelers on Friday, as the airport reopened after three months of construction. The updated lounge features improved catering, bespoke furniture and Italian finishes, including terrazzo stone flooring and Carrara marble. The airline also renovated its lounges at John F. Kennedy and San Francisco international airports this year and plans to open new lounges at airports in South Africa and Geneva by 2020.

British Airways | Related British Airways touches down at Beijing Daxing Airport – Breaking Travel News





Southwest Airlines 🇺🇸 Missouri One livery. Captured by @jet_city_shuttergeek (via Instagram)

Use #APEXPOTD for the chance to be featured in the APEX Daily Experience newsletter!


> Tweet of the Day

We are very proud to operate our first #AF350 flight to #Toronto ! A new definition of comfort, coupled with reduced noise and CO2 emissions, with daily flights from #ParisCDG to @TorontoPearson throughout the winter season ✈️ More info 👉

Air France Newsroom@AFnewsroom


Association News

Get Ready for APEX TECH!

APEX TECH returns to Los Angeles, 29-30 January 2020! Get ahead of the conference crowd by booking your room at the Los Angeles Airport Marriott. To reserve your room, call 1-800-228-9290 or click here. Book by 6 January to secure group rates.



Accurate and timely POs and Status Grids
Working within the latest Spafax process as IT development progresses
Ordering of content and monitoring delivery of files to integrators
Creation of status grids for AVOD systems Generation of filenames
Click here for the full job description.
> Operations Coordinator - Spafax Airline Network Ltd

Metadata entry for assigned accounts
Working within the latest Spafax process as IT development progresses
Various aspects of collation, entry, quality control and submission of metadata for multiple airlines and systems as assigned
Click here for the full job description.
> Metadata Coordinator - Spafax Airline Network Ltd


> Quote of the Day


“Success is a lousy teacher. It seduces smart people into thinking they can't lose.”

Bill Gates


Until tomorrow



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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