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November 11, 2019



Today's Top Stories



Industry News | Comfort & Ambience | Entertainment & Connectivity | Catering & Services


[PHOTOS] NASA’s Electric Aircraft to Take Flight Next Year

With its X-57 electric aircraft, NASA is aiming to improve technology that can eventually be incorporated into commercial air travel, said Brent Cobleigh, project manager for NASA’s Armstrong Flight Research Centre. Potential improvements include quieter, more energy-efficient and safer commercial aircraft. NASA took delivery of the first X-57 at the beginning of October, and expects to begin test flights in 2020. 

Design Week | Related NASA Takes Delivery of First All-Electric Experimental Aircraft – NASA



Emirates Screens New David Attenborough Documentary Live

Emirates is showing BBC nature documentary series Seven Worlds, One Planet on board its 176 aircraft equipped with live TV. Each episode explores a different continent to uncover what makes it unique. “We have been streaming the world’s biggest sporting and news events on board for years, so we’re pleased to raise the bar yet again and for the first time stream a captivating documentary like Seven Worlds, One Planet at the same time as the BBC,” said Patrick Brannelly, Emirates’ divisional vice-president, Customer Experience (IFEC). In December, the documentary will be available for passengers to watch on demand on all flights. 

Inflight Online | Related 40 Success Stories: When Disney Introduced Closed Captions With Emirates – APEX Media



BA Confirms Heathrow Rollout Timeline for New Business-Class Seat

British Airways (BA) predicts its new Club Suite business-class product will be installed on all long-haul aircraft operating at London Heathrow by 2025. Four new Airbus A350s and two Boeing 777-200s will feature the product by the end of this year, and in 2020 it will appear on BA’s s existing Boeing 777-300s and incoming 787-10s. The airline’s 787-8s will join the rollout in 2021, and in 2022 the first of its 777-9s is scheduled to be delivered. By 2023, the rollout will be over 90 percent complete, and BA will begin retrofitting its A380s. There are no plans to retrofit the Club Suite to the carrier’s Boeing 747s, which will be retired by 2024.

Business Traveller | Related British Airways Joins UK Government’s Travel Inclusivity Campaign – APEX Media



How SITA Is Building the Virtual Airport of the Future

SITA Lab is currently working on a digital twin of a US East Coast airport. Sensors placed in key areas relay activity data to a virtual replica that processes and stores the information in real time. The data can then be analyzed to identify bottlenecks and other opportunities for optimization, such as security wait times and curbside traffic. “The timeframe is five to 10 years. The technology more or less exists now, but the data does not: The challenge is data acquisition,” said Kevin O’Sullivan, lead engineer at SITA Lab.

APEX Media | Related Traveler Flow Management is a Priority for Both Airlines and Airports, SITA Data Shows – APEX Media



Qantas Aims for Net-Zero Carbon Emissions by 2050

Qantas has become the first airline group to commit to cap its net emissions at 2020 levels, and the second to commit to net-zero emissions by 2050, after IAG. Starting today, the group will double the number of flights being offset. Qantas, Jetstar, QantasLink and Qantas Freight will offset all emissions growth across domestic and international operations from 2020. The commitment also includes offsetting all net emissions from Qantas’ Project Sunrise. Furthermore, the Qantas Group will invest $50 million in the development of sustainable aviation fuel over the next decade.

Breaking Travel News | Related [VIDEO] APEX Insider: Part One – Inside the Qantas Centre of Service Excellence – APEX Media



British Airways to Review Fuel Tankering Process

British Airways (BA) is to reassess its fuel tankering practice, which sees aircraft carrying excess fuel to avoid refueling at more expensive destinations. Critics have questioned BA’s commitment to reducing its environmental impact after documents seen by the BBC revealed a recent BA flight to Italy carried three metric tons of extra fuel, saving the airline $50 but emitting an additional 600 kilograms of CO2. Eurocontrol estimates that in Europe, fuel tankering saves carriers a total of over $290 million each year, but is responsible for over 900,000 metric tons of carbon emissions.

BBC | Related British Airways owner IAG commits to net zero carbon emissions by 2050 – Reuters



AirAsia Halts All Cigarette Sales

As of today, AirAsia will no longer sell cigarettes on board or online. The carrier has also implemented a company-wide smoke- and vape-free environment across its 120 offices in the Asia-Pacific region and will offer assistance programs to support employees trying to quit. In recognition of these initiatives, AirAsia has been presented with two Blue Ribbon awards. Introduced by the World Health Organisation in 2012, the Blue Ribbon campaign recognizes the contributions of individuals, groups, organizations and government agencies that have contributed to the Framework Convention on Tobacco Control. | Related AirAsia and ROKKI Go Bollywood With Eros Now-Branded Microsite – APEX Media





PK-LKF. Captured by @deakim74 (via Instagram)

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Association News

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IMG is seeking a Partnerships Director to manage the Sport24 external relationship customer-facing activity. Click here for the full job description.
> Partnerships Director, Sport24 - IMG

The Client Account Manager serves as the primary business contact for select North American accounts. This role is the main point of contact for all initiatives relating to assigned accounts, and works with their account teams and intra-company to ensure that delivery of products is satisfactory and well executed within timelines and budget. Click here for the full job description.
> Client Account Manager, North America - Global Eagle


> Quote of the Day


“I want to stand as close to the edge as I can without going over. Out on the edge you see all kinds of things you can't see from the center.”

Kurt Vonnegut


Until tomorrow



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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