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November 14, 2019



Today's Top Stories



Industry News | Comfort & Ambience | Entertainment & Connectivity | Catering & Services


TAP Begins Flying With Sensor-Equipped Recaro iSeats

Several of Recaro Aircraft Seating’s BL3530 iSeats, which are equipped with sensors, are currently in operation on a TAP Air Portugal Airbus A321 aircraft. The sensors gather data on seat performance and generic behavior during flight, such as if the seat is occupied; how many times a passenger uses the tray table, raises the armrests or reclines the seat; and whether the seatbelt is fastened. The first commercial flight equipped with the iSeats took place on September 26, and the first data collection occurred on October 24.

APEX Media | Related Recaro Introduces LR Economy CL3710 Seat for Better Sleep and Other News – APEX Media



Deezer Creates Exclusive Playlists for Emirates

Music editors at global music streaming service Deezer have crafted over 20 playlists exclusively for Emirates passengers. Accessible via Emirates’ ice in-flight entertainment system, Deezer said the playlists feature a mix of international artists and will appeal to a wide range of tastes. Patrick Brannelly, Emirates’ divisional vice-president of Customer Experience, IFEC, commented, “Emirates has supported the industry for many years by working with artists and record labels. Now we are pleased to be building relationships with music streaming services.” 

Arabian Business | Related Wayfinding feature included in Emirates app update – International Airport Review



Global Eagle Places $5M Order for Wavestream IFC Transceivers

Global Eagle has placed an order worth approximately $5 million for Ku-band high-power transceivers (HPTs) from Gilat Satellite Networks subsidiary Wavestream to support its in-flight connectivity solutions. Mike Piggot, Global Eagle’s SVP, Connectivity, said, “Wavestream is a longtime partner of Global Eagle and a reliable HPT supplier for our in-flight entertainment content, connectivity and digital media solutions.” The Wavestream HPT is linefit on Boeing 737 aircraft and has logged over 20 million flight hours to date. 

Gilat Satellite Networks | Related Turkish Expands In-Flight Wi-Fi Commitment With Global Eagle Deal – APEX Media



Japanese Airlines Ramp Up Ahead of Summer Olympics

Japan’s airlines are ramping up international routes in anticipation of the 2020 Summer Olympics, which will take place in Tokyo. In anticipation of the increased traffic, aircraft will be able to fly over central Tokyo during the day, for the first time ever. At FTE APEX ASIA EXPO this week, Japan Airlines, Zipair and Peach presented their strategies for accommodating the estimated 57 million passengers who will fly to Tokyo’s airports in 2020, and how they plan to differentiate their service offerings.

APEX Media | Related [PHOTOS] JAL Readies for Inbound Tourism Influx With New Cabin Design by Tangerine – APEX Media



SWISS Integrates Carbon Offsetting Platform Into Booking Process

Compensaid, the carbon offsetting platform developed by Lufthansa Innovation Hub, has been introduced to SWISS’ online reservations portal following a successful trial phase. The platform calculates the difference in price between the sustainable aviation fuel (SAF) and the fossil fuel required for a passengers’ journey, and allows the passenger to pay this amount. Then, within six months, Lufthansa Group’s Fuel Management unit will feed the equivalent volume of SAF into its flight operations. Alternatively, passengers can use Compensaid to contribute to the myclimate foundation, which finances climate protection projects. 

SWISS | Related Qantas aims for 'net zero' carbon emissions by 2050 – FlightGlobal



Southwest Launches Dual Boarding at SMF

Southwest Airlines has introduced dual boarding and deplaning as standard procedure at Sacramento International Airport and is testing the process at other airports in a bid to shorten turnaround times. Passengers using the front door of Southwest’s Boeing 737s typically use a jet bridge, whereas those now using the rear door walk down a flight of stairs and across the tarmac. As the carrier does not offer reserved seating, a number of passengers can now opt to board via the rear door to secure space in the overhead bins.

Business Traveller | Related Southwest will speed up inspections of 38 used 737 airplanes after FAA concerns – Reuters



EVA Air Introduces New Amenity Kits and Sleepwear

EVA Air is rolling out new amenity kits for business- and premium economy-class passengers on long-haul flights to and from Taipei. Business-class passengers will receive a second-generation version of both EVA Air’s amenity kit, created in partnership with Salvatore Ferragamo, and its sleepwear, designed by Jason Wu. Outbound premium economy-class passengers will receive amenity kits from Kipling – marking the first time the Belgian fashion brand has worked with an airline – while inbound passengers will be treated to a second-generation version of EVA Air’s amenity kit with Italian brand Furla.

Business Traveller | Related Buzz Products Brings EVA Air and Jason Wu Together for Sleepwear Partnership – APEX Media





Rainbow tail. Captured by @garychung_plane (via Instagram)

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> Tweet of the Day

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Association News

Book Your Room for APEX TECH

APEX TECH will be here before you know it, and we want you to be as prepared as possible! Beat the crowd by booking your room for the show at the Los Angeles Airport Marriott. Secure group rates by booking before 6 January. For more information regarding APEX TECH travel accommodations, click here.



This role, reporting to the VP - Marketing & Sales Support, will include taking ownership of the bid process lifecycle, maintaining strong analytics via Salesforce to strengthen future proposals, understanding key client drivers and ensuring bid resources are available and relevant. Click here to view the job board.
> Sales Operations Manager - Burrana

IMG is seeking a Partnerships Director to manage the Sport24 external relationship customer-facing activity. Click here to view the job board.
> Partnerships Director, Sport24 - IMG


> Quote of the Day


“To play without passion is inexcusable!”

Ludwig van Beethoven


Until tomorrow



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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