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November 18, 2019



Today's Top Stories



Industry News | Comfort & Ambience | Entertainment & Connectivity | Catering & Services


Airbus Secures Aircraft Orders Worth $30B at Dubai Air Show

Airbus has announced two major orders at the Dubai International Air Show with a combined worth of approximately $30 billion at list prices. Emirates has ordered 50 Airbus A350-900s, while low-cost carrier Air Arabia is planning to triple its current fleet with an order for 120 Airbus A320 family aircraft, comprising 73 A320neos, 27 A321neos and 20 A321XLRs. Airbus’ order numbers at the show are significantly higher than Boeing’s, although the latter did manage to secure the first firm order for the 737 MAX since its grounding in March: Turkish carrier SunExpress signed a deal for ten of the type. | Related Dubai Air Show: The man putting a jolt into electric air racing – BBC News



British Airways Uses AI to Improve Turnaround Times

British Airways (BA) is using artificial intelligence to improve its turnaround times at London Heathrow Airport. Working together with technology startup Assaia, which went through IAG’s Hangar 51 accelerator program, BA has installed four cameras on three aircraft stands to compare live footage of the turnaround process with its proposed schedule. If the technology detects any issues that could put the aircraft at risk of a delay, an alert is sent to the manager in charge of the turnaround via smartwatch, empowering them to take action and get the process back on track.

Buying Business Travel | Related Does Neutral Digital’s Virtual BA A350 Club Suite Reveal a Future for How Airlines Use VR? – APEX Media



Etihad Inks New Sustainability Partnership With Boeing

Etihad Airways unveiled a new Boeing 787 featuring a special eco-themed livery at the Dubai International Air Show. The “Etihad Greenliner,” set for delivery in January 2020, marks a new partnership between the airline and airframer, which will see them test initiatives designed to reduce carbon emissions. Tony Douglas, chief executive of Etihad Aviation Group, has invited the industry at large to join the “eco partnership,” which is underpinned by commercial and technical agreements worth approximately $218 million.

Flightglobal | Related [PHOTOS] Milan Says “Buongiorno” to Etihad’s New Amenities and Daily Dreamliner Service From Abu Dhabi – APEX Media



Turkish Airlines Opts for Collins Aerospace’s Essence Galley Inserts

Turkish Airlines has selected Collins Aerospace’s Essence galley inserts for 50 new aircraft – 25 Airbus A350s and 25 Boeing 787s. The galley inserts include equipment such as ovens, espresso machines and refrigeration products. “The new galley inserts will help support us in providing our passengers with expanded offerings, such as espresso and cappuccino beverages,” said Ahmet Bolat, Turkish Airlines’ chief investment and technology officer. Deliveries of the aircraft are already underway and set to be completed by 2024.

Collins Aerospace | Related The Whole Package: Why Collins Aerospace is Invested in Nose-to-Tail Integration – APEX Media



Lion Air Subsidiary Batik Air Gets Connected

In cooperation with AirFi Indonesia and Batam Aero Technic, Batik Air has launched in-flight Wi-Fi as part of its ongoing efforts to elevate the passenger experience. The service, called Wireless Fidelity Entertainment Onboard, is currently being tested on three of the airline’s Airbus aircraft, flying several routes including Jakarta–Makassar, Jakarta–Gorontalo and Gorontalo-Jakarta. According to Achmad Luthfie, CEO of Batik Air, the connectivity offering will soon be extended to additional routes.

The Jakarta Post | Related [VIDEO] AirFi Strikes New Wireless IFE Deals in Europe and Asia – APEX Media



Gen Z’s Online Shopping Habits Expected to Translate on Board, Says Inmarsat

Inmarsat unveiled additional findings on in-flight shopping, an extension of its Sky-High Economics report by the London School of Economics and Political Science, at FTE APEX ASIA EXPO in Singapore last week. The research suggests that by 2028, Generation-Z passengers will each spend an average of $26 on onboard purchases. This is significant as Gen Z are poised to become the largest group of airline passengers globally within the next decade. 

APEX Media | Related Inmarsat and LSE Conclude Sky-High Economics Study – APEX Media



[PHOTOS] Qantas Opens New First-Class Lounge in Singapore

Qantas’ newly opened first-class lounge at Singapore Changi Airport can seat up to 240 passengers and features a dining room with a live cooking station, two bars and 10 spacious shower suites. The space features a mix of Carrara marble and terrazzo, light European woods and touches of brass and green. David Caon, a designer at Qantas, told Executive Traveller, “We're trying to create a lighter palette that’s softer and blends in with the greenery, which is very Singapore and important for wellness.” 

Executive Traveller | Related Qantas Kicks Off Its 100th Birthday Celebration In Sydney With A Huge Party – Forbes





Nothing beats the iconic hump of a Boeing 747. Captured by @nickyoungphotos (via Instagram)

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The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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