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November 25, 2019



Today's Top Stories



Industry News | Comfort & Ambience | Entertainment & Connectivity | Catering & Services


Plane Crash in Eastern Congo Leaves 26 Dead

A small passenger plane crashed shortly after takeoff from the eastern Congolese city of Goma yesterday, with reports indicating that 17 passengers, two crew members and seven residents on the ground were killed. The Dornier 228-200 aircraft was owned and operated by private carrier Busy Bee and was headed to Beni, a city 220 miles north of Goma. There is still no word on the cause of the crash. 

The Guardian | Related DRC's Congo Airways Plans Foreign Operating Base In Brazzaville – Forbes



Boeing 737 MAX 10 Makes Debut in Renton, Washington

Boeing has officially debuted the 737 MAX 10 with a ceremony attended by thousands of employees at its Renton, Washington, factory. As the largest variant of the MAX family, the aircraft can seat up to 230 passengers and has a range of 3,300 nautical miles. “I’m honored to take this airplane on its first flight and show the world what you’ve put your heart and soul into,” Boeing’s 737 chief pilot, Jennifer Henderson, told the crowd. The 737 MAX 10 currently has more than 550 orders and commitments from over 20 customers. All other 737 MAX variants remain grounded.

Breaking Travel News | Related Boeing 737 Max jets could fly again by January with safety checks under way – The Guardian



Boingo Prepares for 5G at Airports

Boingo last week announced its launch of high-density Wi-Fi at the newly opened Louis Armstrong New Orleans International Airport. The service offers passengers free connectivity at 5 Mbps, with paid speeds up to 100 Mbps, while Boingo’s 5G-ready DAS network is in place to support multiple tier one carriers in the coming years. As biometric verification, luggage tracking and digital wayfinding, become commonplace at airports, 5G networks will be necessary to ensure a strong connection for all stakeholders.  

APEX Media | Related [PHOTOS] New Orleans Unveils $1B Terminal With Local Flair and Fanfare – APEX Media



Astronics Announces Cooperation With CMC

On November 9, Astronics Corporation signed a cooperation agreement with China National Machinery Import and Export Corporation (CMC) at the China International Import Expo (CIIE) in Shanghai. The agreement creates a channel for Astronics to provide Chinese airlines, OEMs and service providers with in-flight entertainment and connectivity hardware and certification services for compliance in China and the US. “This agreement … strongly positions us in the fastest growing aerospace market in the world,” said Michael Kuehn, president of Astronics Connectivity Systems and Certification.

Businesswire | Related Astronics to review antenna business – Inflight Online



[PHOTOS] LATAM Receives 787-9 Featuring New Cabin Interiors

LATAM has taken delivery of its 25th Boeing 787-9 Dreamliner, the first of the type to feature the carrier’s new cabin interior. The aircraft is equipped with 30 lie-flat business-class seats, all with direct-aisle access and 18-inch Panasonic Avionics in-flight entertainment screens; 219 Recaro seats in economy class; and 54 LATAM+ seats, which come with more space and a dedicated overhead bin. LATAM’s new interior already features on approximately 30 aircraft and is set to be equipped on 200 in total, representing half of its fleet. 

The Design Air | Related LATAM to Leave Oneworld in October 2020, Hints on Future Independence – AirlineGeeks



Canadian Startup Carrier Alleges JetBlue Founder Interfered With Its Financing

Would-be Canadian carrier Canada Jetlines has sued JetBlue Airways founder David Neeleman, alleging that he interfered with its ability to secure financing by hiring its chief officer. In June 2018, Lukas Johnson, the former commercial chief of Allegiant Air, joined Jetlines only to leave six weeks later for Neeleman’s airline startup, tentatively called Moxy. “Neeleman’s call was, as he intended, the death knell for the Bank’s participation in Jetlines’ financing efforts,” the lawsuit said. Neeleman is also the founder of Azul Brazilian Airlines, WestJet and Morris Air.

Bloomberg | Related ‘Moxy’ to Launch With Used Azul Aircraft – Business Traveller



Dubai Airports Partners With Anghami on Free Travel Playlists

Dubai Airports has partnered with music streaming service Anghami to give passengers access to travel-themed playlists via its Wi-Fi network. The playlists were curated by Oliver Wood, executive director at Holla Sonic, the firm chosen to curate musicDXB – Dubai Airport’s free concert series at Dubai International – earlier this year. The next phase of the partnership will see the musicDXB concerts feature as video content on Anghami. A joint search for emerging new talent across the Middle East is also in the pipeline.

Arabian Business | Related Deezer Partners With Emirates to Provide Exclusive Playlists for Inflight Entertainment System – Music Business Worldwide





Airbus A320 about to land in muscat 😍. Captured by @aviation_lmr (via Instagram)

Use #APEXPOTD for the chance to be featured in the APEX Daily Experience newsletter!


> Tweet of the Day

Oh my Chef! On 12 November, Chef Andrée Rosier was on board the Paris – Tokyo Haneda flight to present her gourmet creations. Watch her interview in the sky! Discover her Biscay-inspired spicy bulgur and fennel dish here:

Air France @airfrance


Association News

Don’t Miss Key Industry Perspectives at APEX TECH in January!

APEX is excited to host aviation technology stars in Los Angeles for January’s APEX TECH conference. Hear industry insights on pressing topics including connectivity, ancillary revenue, in-flight entertainment and how it all connects to enhance the passenger experience. The two-day conference takes place 29-30 January. Register before 27 December to take advantage of early bird pricing.



IMG is seeking a Partnerships Director to manage the Sport24 external relationship customer-facing activity. Click here to view the job board.
> Partnerships Director, Sport24 - IMG

The Client Account Manager serves as the primary business contact for select North American accounts. This role is the main point of contact for all initiatives relating to assigned accounts, and works with their account teams and intra-company to ensure that delivery of products is satisfactory and well executed within timelines and budget. Click here to view the job board.
> Client Account Manager, North America - Global Eagle


> Quote of the Day


"Try a thing you haven't done three times. Once, to get over the fear of doing it. Twice, to learn how to do it. And a third time to figure out whether you like it or not."

Virgil Thomson


Until tomorrow



The Airline Passenger Experience Association (APEX) encompasses a network of airlines, businesses and professionals that are committed to providing a world-class airline experience for passengers around the globe. Every day, APEX members are improving every aspect of the airline experience, from designing, building and installing seating, entertainment and communications systems on commercial aircraft, to airport lounges and in-flight dining. Visit for more information. APEX is professionally managed by Kellen Company, the premier global association management firm with offices and representation in the United States, Europe, China, the Middle East, India and Southeast Asia.


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